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Bill Duque

Overview Reviews (153)

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Bill Duque

Bill Duque | Page 13

Finance Manager

Ideal Hyundai Buick GMC

5871 Urbana Pike
Frederick, MD 21704

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4.8

153 Reviews

Overview Reviews (153)

4.8

153 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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153 Reviews of Bill Duque

June 17, 2023

Dealership Rating

Employee Rating

Rick and Bill we're very kind and helpfully 10 out of 10 recommend had a great experience recommend had a great experience More

by j.dunham31792

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Luis Salcedo , Rick Nelson

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Jun 19, 2023 -

Ideal Hyundai Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Ideal Buick GMC Hyundai Team

June 12, 2023

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Employee Rating

Everyone at Ideal was so caring, professional, and efficient. Great experience. Roy was a true blessing. He was so patient and informative with me in looking at the many vehicles. efficient. Great experience. Roy was a true blessing. He was so patient and informative with me in looking at the many vehicles. More

by mimishirley424

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Roy Hassan, Gary Barber , Shawn Hashemi

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Jun 14, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to Roy and the team. Take care and have a great day. Sincerely, The Ideal Buick GMC Hyundai Team

June 10, 2023

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Employee Rating

Everyone is extremely friendly and great to work with. I would recommend this place to anyone looking and I would definitely buy there again. I would recommend this place to anyone looking and I would definitely buy there again. More

by Sierra Johnson

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Luis Salcedo , Parrish Francis

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Jun 13, 2023 -

Ideal Hyundai Buick GMC responded

We cannot thank you enough for your wonderful review of Ideal Buick GMC Hyundai and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Ideal Buick GMC Hyundai Team

June 09, 2023

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Employee Rating

Very pleasant experience with everyone I interacted with. All of the different departments worked together to make it happen in an efficient manner. with. All of the different departments worked together to make it happen in an efficient manner. More

by JEJACKO

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Luis Salcedo , Andrew Harbaugh

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Jun 12, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Ideal Buick GMC Hyundai Team

June 07, 2023

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Dom was friendly and knowledgeable. I never felt pressured or like he was trying to pull one over. It was a great experience I never felt pressured or like he was trying to pull one over. It was a great experience More

by edgington07

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dom Young

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Jun 08, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Ideal Buick GMC Hyundai Team

May 26, 2023

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Employee Rating

They are friendly ,helpful ,knowledgeable, caring people and fast in financial and rally helpful groups and fast in financial and rally helpful groups More

by mohammad.niktash

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Abhimanyu Mishra , Shawn Hashemi

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May 29, 2023 -

Ideal Hyundai Buick GMC responded

Mohammad, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Ideal Buick GMC Hyundai Team

May 13, 2023

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Employee Rating

Great experience buying/leasing in every regard. Dan had the car we wanted all prepped and ready for us to drive. Even better, he continued to follow up and checking on our progress. Dan had the car we wanted all prepped and ready for us to drive. Even better, he continued to follow up and checking on our progress. More

by brucelapham

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Dan Painter

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May 15, 2023 -

Ideal Hyundai Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ideal Buick GMC Hyundai Team

April 27, 2023

Dealership Rating

Employee Rating

The Ideal team was effective, from sales to finance. Thank you Ralph, Luis, and Guillermo. Thank you Ralph, Luis, and Guillermo. More

by Ideal

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Luis Salcedo , Ralph Johnston

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Apr 28, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Ideal Buick GMC Hyundai Team

April 17, 2023

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Employee Rating

The only issue was one finance employee. Had to wait 4 hours to finance vehicle. Had to wait 4 hours to finance vehicle. More

by dws21577

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Gary Barber , Yovanka Kelbaugh

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Apr 19, 2023 -

Ideal Hyundai Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Ideal Buick GMC Hyundai Team

April 16, 2023

Dealership Rating

Employee Rating

Very attentive and very helpful with basic information needed to get started. good experience overall. needed to get started. good experience overall. More

by MPRYOR

Verified Customer

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Ralph Johnston

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Apr 18, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ideal Buick GMC Hyundai Team