Bill Fallon | Page 2
Service Advisor
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
758 Reviews
Write a Review758 Reviews of Bill Fallon
April 25, 2026
I had a great service experience with my Volkswagen Passat at the dealership. The staff was professional, friendly, and took the time to clearly explain what needed to be done and why. They handled the Passat at the dealership. The staff was professional, friendly, and took the time to clearly explain what needed to be done and why. They handled the maintenance efficiently, kept me updated throughout the process, and made everything smooth from drop-off to pickup. More
Other Employees Tagged: Jon Lacey
April 20, 2026
April 06, 2026
service was great. the work was done within the estimated time. and Jon was really informative and made sure all my questions were answered. the work was done within the estimated time. and Jon was really informative and made sure all my questions were answered. More
Other Employees Tagged: Jon Lacey, Dylan Begin
April 06, 2026
Dealership did everything in their power to make a parts delay as painless as possible. John was great. Very disappointed in VW corporate. 45 days to repair a 2025 Tiguan with 10k miles is insane delay as painless as possible. John was great. Very disappointed in VW corporate. 45 days to repair a 2025 Tiguan with 10k miles is insane More
Other Employees Tagged: Jon Lacey, Dylan Begin
April 03, 2026
Colonial Volkswagen is the only service location I will use for my car! They have always been professional, communication is on point and even if the advisor I contact is out his teammates also ensure I ha use for my car! They have always been professional, communication is on point and even if the advisor I contact is out his teammates also ensure I have the best experience possible!! More
Other Employees Tagged: Jon Lacey, Dylan Begin
March 30, 2026
I had excellent service, and they were expedient and thorough when servicing my car. Very nice staff! thorough when servicing my car. Very nice staff! More
Other Employees Tagged: Jon Lacey, Dylan Begin
March 24, 2026
Everyone at the dealership was friendly and easy to work with. I would highly recommend the sales and service departments with. I would highly recommend the sales and service departments More
Other Employees Tagged: Bill Mcgrath, Stephen Redding, Alex Kontoulis
March 20, 2026
Juan was wonderful. I give him 5 stars. I have no idea who Steven Redding is so no stars for him. I give him 5 stars. I have no idea who Steven Redding is so no stars for him. More
Other Employees Tagged: Bill Mcgrath, Juan Palomino
March 18, 2026
team was very kind and professional. they where able to get me in to service my car quickly without any worry. they where able to get me in to service my car quickly without any worry. More
Other Employees Tagged: Jon Lacey, Dylan Begin

