Dylan Begin
Dylan Begin at Colonial Volkswagen of Westborough

Dylan Begin

Service Advisor

Colonial Volkswagen of Westborough

89 Turnpike Road, Rt. 9
Westborough, MA 01581

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4.9
748 Reviews
4.9

748 Reviews

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748 Reviews of Dylan Begin

October 16, 2026

Dealership Rating
Employee Rating

Attentive and helpful staff. Arranged a loaner vehicle also for me. Jon ensured that i get my vehicle timely More

by ABHISHEKNAINANI205
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Jon Lacey

Oct 16, 2026

Colonial Volkswagen of Westborough responded

Your note about arranging a loaner for your Taos and Jon’s efforts to get you back on the road quickly highlights how our service team values minimizing downtime. Your five-star rating and kind words mean a lot to us.

October 16, 2026

Dealership Rating
Employee Rating

Great experience getting a battery issue fixed in my ID4. It now charges to a higher mileage than when I got it more than a year ago. It took a while to get the parts in, but I had use of a loaner the whole More

by paul@pdedit.com
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 16, 2026

Colonial Volkswagen of Westborough responded

Knowing that our battery repair helped your ID.4 charge to a higher range than before is rewarding. Our team is pleased we could provide you with a loaner while parts were on order. Your feedback means a lot to our service department.

October 16, 2026

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Employee Rating

I've been bringing my vehicles here for 15 years, and there's a reason I keep coming back. The team is friendly, trustworthy, and always treats me with respect. They make every visit easy and stress-free More

by SVARELS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Jon Lacey

Oct 16, 2026

Colonial Volkswagen of Westborough responded

Your mention of warm, dependable care and respectful treatment over the past 15 years highlights what our service department strives for each day. Knowing each visit has felt seamless and that you trust us with your Volkswagen Atlas is truly rewarding.

October 14, 2026

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Employee Rating

Colonial has been my dealership for the past 25 years. I started with the one closest to my house, but after a bad experience, I went dealer shopping for service. I found Colonial in Westboro and have be More

by DRDEREGIS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Jon Lacey

Oct 15, 2026

Colonial Volkswagen of Westborough responded

After twenty-five years of entrusting your Golf GTI to our service department, your recommendation means a great deal to us. We appreciate your loyalty and are pleased our team could provide the exceptional care you deserve.

October 14, 2026

Dealership Rating
Employee Rating

My interactions with the service department have always been pleasant and professional - you reach consensus on the goals of your visit, they do a thorough analysis and walk through their recommendations b More

by ROBJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Jon Lacey

Oct 14, 2026

Colonial Volkswagen of Westborough responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Colonial Volkswagen of Westborough.

October 10, 2026

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Employee Rating

Easy to schedule and drop off. Great customer service. Service team communicated regularly throughout and explained issues. More

by JAMGAINES
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Jon Lacey

Oct 10, 2026

Colonial Volkswagen of Westborough responded

Knowing you found scheduling and drop-off for your Passat service easy is rewarding. Your feedback on our regular communication and clear explanations means a lot to us.

October 08, 2026

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Employee Rating

Please write about 25 words about your experience. Service was great, service team always does a great job More

by Mcstuhl
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Jon Lacey

Oct 08, 2026

Colonial Volkswagen of Westborough responded

Thanks for the five-star rating. We’re pleased to know our service team consistently provides excellent care for your Tiguan.

October 07, 2026

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Employee Rating

Service guys here are great, but $149 for an oil change on a four-cylinder car is way too expensive. More

by Dan
Service Price Transparency
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Recommend Dealer
Yes
Oct 08, 2026

Colonial Volkswagen of Westborough responded

Thanks for sharing about your experience with Colonial Volkswagen of Westborough. We appreciate your business and hope to see you again soon!

October 06, 2026

Dealership Rating
Employee Rating

Great communication, quick response and helpful with transportation. I was very impressed that my car was taken care of quickly when it was an urgent matter (flat tire). More

by bethmorganchin
Service Price Transparency
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Recommend Dealer
Yes
Oct 06, 2026

Colonial Volkswagen of Westborough responded

Knowing that our quick response and coordination with transportation met your needs is rewarding. We’re glad we could address your Volkswagen Atlas’s urgent flat tire and get you back on the road. Your kind words and five-star rating mean a lot to our service department.

October 01, 2026

Dealership Rating
Employee Rating

Great to work with and got the job done. Wish they offered loaner cars for customers who have to travel More

by hcgatw2142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Jon Lacey

Oct 01, 2026

Colonial Volkswagen of Westborough responded

We’re glad our service team could complete the work on your Atlas Cross Sport and that you found us easy to work with. We appreciate your suggestion about offering loaner cars for customers who need to travel.

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