Much more positive car buying experience than we have
ever had previously, including multiple previous luxury brand purchases. Bill Favini the salesman and Rachel Collins in finance were excellent. The d
ever had previously, including multiple previous luxury brand purchases. Bill Favini the salesman and Rachel Collins in finance were excellent. The dealership held the car for us when we were not able to purchase at the time we first drove the car due to travel and circumstantial issues. They were very accommodating of all requests. There was no wasted time or gamesmanship. Although the dealership is not geographically desirable for our in town location, we will return for future purchases due to the positive nature of the experience. Well worth the drive.
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by ashley.grattansmith
Sep 12, 2024 -
RBM of Alpharetta responded
Thank you, Ashley, for sharing such a glowing review! We’re delighted to hear that Bill and Rachel made your car-buying experience the best you’ve ever had, even compared to previous luxury brand purchases. We’re especially glad we could accommodate your needs and hold the car for you during your travel. It’s wonderful to know that despite the distance, the experience was well worth the drive! We truly appreciate your trust in RBM of Alpharetta and look forward to welcoming you back for future purchases.
Sincerely,
RBM of Alpharetta
Bill was amazing in setting up our purchase for a gently
used Model X. We flew in from Florida and it was the easiest transaction I’ve ever been a part of. Can’t say enough good about the dealership.
used Model X. We flew in from Florida and it was the easiest transaction I’ve ever been a part of. Can’t say enough good about the dealership.
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by Bryant Hopkins
Aug 19, 2024 -
RBM of Alpharetta responded
Hi Bryant Hopkins,
We’re thrilled that Bill Favini made your Model X purchase so smooth and that you traveled from Florida to see us. It was a pleasure working with you, and we’re delighted you’re happy with your new vehicle. If you have any questions or need assistance in the future, just let us know. Enjoy every moment with your new Model X!
Best Wishes,
Your Friends and Family at RBM of Alpharetta
I've worked with this dealership and the same
salesperson, Bill Favini, for the past six years. I recently picked up my third lease, and as usual, the process was seamless and efficient. There is
salesperson, Bill Favini, for the past six years. I recently picked up my third lease, and as usual, the process was seamless and efficient. There is no haggling, and the terms are made clear before agreeing to the purchase. The signing process is extremely quick and easy, and the walkthrough of the vehicle's features is thorough and detailed.
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by Letisha T.
Jul 29, 2024 -
RBM of Alpharetta responded
Hello Letisha T.,
Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an outstanding experience. It's wonderful reviews like yours that truly represent what we strive for everyday! With that being said, it is a delight to hear Bill Favini ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment!
Best Wishes,
Your Friends and Family at RBM of Alpharetta
This is my second purchase from RBM, and I expect they’ll
get my business for a third. I’ve serviced my prior Mercedes Benz at RBM exclusively, and have always been treated as a valued customer. My salespe
get my business for a third. I’ve serviced my prior Mercedes Benz at RBM exclusively, and have always been treated as a valued customer. My salesperson, Bill Favini did a great job for me during a trying time - a global hack on dealership software kept me from completing the deal when I wanted to, something that was out of RBM’s hands. Nevertheless, Bill made sure the vehicle I’d chosen was readied for sale, and he kept me updated regularly and responded quickly to my many questions. I definitely recommend Bill and the dealership.
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by BT
Jul 10, 2024 -
RBM of Alpharetta responded
Hi BT,
Thank you for sharing your positive experience with us! We're thrilled to hear you had a fantastic time at our dealership, especially with Bill Favini making such a positive impression on you. At RBM of Alpharetta, we strive for excellence in everything we do, and Bill embodies this through his dedication and professionalism. Your kind words mean a lot, and we'll be sure to pass them along to Bill Favini and the team. Customers like you inspire us to keep raising the bar, and we're grateful for your support and trust. We look forward to welcoming you back to RBM of Alpharetta for all your future needs!
Best Wishes,
Your Friends and Family at RBM of Alpharetta
We recently purchased our second Mercedes from RBM of
Alpharetta. We have purchased both vehicles from Bill Favini. Bill Favini and RBM of Alpharetta value the relationship with their clients. We feel
Alpharetta. We have purchased both vehicles from Bill Favini. Bill Favini and RBM of Alpharetta value the relationship with their clients. We feel that our time is valued and Bill always take the time to listen to what we are looking for. There is absolutely no pressure to purchase and the inventory of vehicles is bountiful. The purchase experience was exemplary to say the least! The process was seamless and we transitioned from the purchase with Bill to the vehicle tutorial. My wife had her phone paired and all the immense personal features of the vehicle tailer to fit her driving style. She was absolutely elated by the experience. This is why we only buy rom Bill and use RBM for all our service and maintenance.
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by gomountains01
Jul 02, 2024 -
RBM of Alpharetta responded
Hi Gomountains01,
Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an outstanding experience. It's wonderful reviews like yours that truly represent what we strive for everyday! With that being said, it is a delight to hear Bill Favini ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment!
Best Wishes,
Your Friends and Family at RBM of Alpharetta
Bill Favini and all of the staff at RBM of Alpharetta are
so knowledgeable and helpful. They made trading in my old car and purchasing a beautiful new car so easy. Thank you!
so knowledgeable and helpful. They made trading in my old car and purchasing a beautiful new car so easy. Thank you!
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by Auburn_Zeta
Jun 04, 2024 -
RBM of Alpharetta responded
Hi Auburn_Zeta,
We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Bill Favini and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future!
Best wishes,
Your Friends and Family at RBM of Alpharetta
Have purchased a number of vehicles at RBM Alpharetta
from Bill Favini and cannot say enough of how professional and knowledgeable he is to work with. If you are in the market for a new or used Mercedes,
from Bill Favini and cannot say enough of how professional and knowledgeable he is to work with. If you are in the market for a new or used Mercedes, ask for Bill Favini. You will be well taken care of and pleased with the experience.
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by Bill
Apr 27, 2024 -
RBM of Alpharetta responded
Hi Bill,
Congratulations on your new vehicle! We are so appreciative of your feedback about your experience with Bill Favini. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment!
Best Wishes,
Your Friends and Family at RBM of Alpharetta
I was in dire need to get a special car and had been to
other dealers but to no avail until I gave a trial to RBM Alpharetta.
I received a warm welcome and was introduced to Bill Favini.
He was the best
other dealers but to no avail until I gave a trial to RBM Alpharetta.
I received a warm welcome and was introduced to Bill Favini.
He was the best sales person you could ask for.
Bill was very patient with me in making my choice based on what my idea was.
He went through the inventory with me, helped me select the car i wanted and we built it together.
I loved every bit of the process as he made it seamless.
Lisa was the finance person and yes, she did walk us through the financing process as well and made it an easy quick process.
She also got us the best deal.
Thank you to Bill and Lisa.
Highly recommended
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by AJI
Other Employees Tagged:
Lisa Brennan
Apr 16, 2024 -
RBM of Alpharetta responded
Hello AJI,
Wow, we can't thank you enough for your glowing review! It's truly humbling to hear about your exceptional experience with us, and we want to express our sincere appreciation for your kind words about Bill Favini.
Bill Favini is an invaluable member of our team, and his dedication to providing outstanding service and expertise is second to none. Your feedback speaks volumes about their commitment to excellence, and we'll be sure to share your compliments with him personally.
At RBM of Alpharetta, our goal is to create memorable experiences for our customers and build lasting relationships based on trust, integrity, and respect. Your satisfaction is our priority, and we're here to support you every step of the way.
Thank you once again for choosing RBM of Alpharetta, and please don't hesitate to reach out if there's anything else we can assist you with. We can't wait to welcome you back to our dealership soon!
Best wishes,
Your Friends and Family at RBM of Alpharetta
Very professional easy to work with.
.Large selection of cars..personable staff..good location off 400
.Large selection of cars..personable staff..good location off 400
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by Coop1966
Other Employees Tagged:
Roberto Manzur
Apr 02, 2024 -
RBM of Alpharetta responded
Hi Coop1966,
Thank you so much for the 5-star review!
Best Wishes,
Your Friends and Family at RBM of Alpharetta
Fabulous attention to detail and gave personal attention.
Very sincere when making sure I was happy with my purchase.
Very sincere when making sure I was happy with my purchase.
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by chelle
Feb 16, 2024 -
RBM of Alpharetta responded
Hi Chelle,
It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your new Mercedes-Benz! Enjoy and welcome to the RBM of Alpharetta Family!
Best wishes,
Your Friends and Family at RBM of Alpharetta