"Best car buying experience I've ever had."
- Gordon Bruch
The entire experience from beginning to end was very professional, Bill was upfront and transparent on the pricing, Roy and AJ were very responsive and accommodating on questions and having the car ready. Jacob ran several different scenarios on the financing to make sure we had the best deal for our situation and Steve did a thorough and complete job of explaining all the features and operation of our new Outback. A very seamless and pleasant experience.
Good experience, friendly service, we are enjoying the car! Good Dealer! Looking forward to good service from their service department thanks to Bill and Katie and their team!
"great customer service. Andre follows up on things. "
- Mary Beth 4 health
Great customer service. This is our third car purchased there. Andre and Bill follow up and keep promises.Best dealer in MI. Love the Chritian values.
"Great Service From Steve!!"
Steve was very patient as we considered our choices. He provided useful information, and was very knowledgeable concerning the different models. This is our 2nd purchase from My Auto Import and will definitely refer people to Steve!!
Steve DeVries was great. He helped my wife and I find a great vehicle. We're very happy with the purchase and our experience at this dealership.
Fantastic. They we're ready and waiting for me. Even knew my name. Greeted me in a friendly manner. Did excellent work and even wash the exterior and clean the interior of the car. Above and beyond expectations.
"Best Customer Service at a Car Dealership"
I purchased my first Subaru Outback thanks to Andre, Bill, Jake and Ashlynne. They were very courteous and helpful throughout my test drive and purchased. I drove in with a Ford Taurus Sho with no expectation of purchasing a vehicle. However, after test driving the Outback I was surprised at how well it handled on the expressway and how comfortable the the vehicle .
The service not high pressure or fast sales and Andre, Bill, and Jake did the their best to assure that that I received the best deal.
Steven Devries, my salesman, made all the difference in the world. His attitude & honesty plus the quality of the Forester are what convinced me to drive away in a Subaru.
We were very impressed with Katie, our sales rep! She was fun and very knowledgeable! We realize that Saturday was an extremely busy day. Bill said he would let us know Monday more information on the arrival timing on the car, which was predicted to be Tuesday. However, we did not get that call.
"Personable and Economical"
Just bought a late model used Subaru at My Auto Import Center and am very pleased with the experience. My salesman, Greg Ireland ("GI") was personable--as car salesman almost always are--but not over the top--as they sometimes are. I was treated very fairly, and although GI was trying to deal with another customer at the same time he was dealing with me, relatively efficiently. Their price was rated "great deal" on CarGurus, which I found to be accurate based on my consideration of similar vehicles listed there and on other car buying sites. Not much negotiating on the price, but I was happy with what we did do. Paperwork was completed quickly, as was the car prep prior to final delivery. They even took a personal check for the full purchase price, which I was pleasantly surprised at (although I can't confirm that is standard policy). As car buying goes, an overall good experience. Although I hope not to be in the market for a "new" car soon, I would definitely check out what this dealership has to offer if I was.
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