Bill Ferry

This is my second car using my auto. Katie Brown is the best sale consultant ever. She went to bat for her clients. I would go back and use Katie again. Bill Ferry the sale manager also made the deal Awesome. Both Bill and Katie are the best. Love them

Helpful 0

Report | Respond | Print

The dealership does everyone to make you comfortable. They offer tv, popcorn and drinks for a pleasent visit while waiting for work done or purchasing a car

Helpful 0

Report | Respond | Print

Steve Devries and Jake Childress were excellent to work with; knowledgeable, responsive, thorough, and enjoyable. They arranged for a dealer trade within a few days. Definitely recommend Subaru of Muskegon.

Helpful 0

Report | Respond | Print

Great dealership. They were available to answer questions, gave you time to look. Not high pressure, follow you around type of place. Will go back and would recommend Andre.

Helpful 0

Report | Respond | Print

Sales associate, Andre, was very knowledgable about his product. He also was very friendly and respectful. This was also true of all staff we encountered. Negotiating our final purchase price was done in a courteous manner; I believe we received a fair deal on our 2019 Subaru Outback Limited.

Helpful 0

Report | Respond | Print

Cargurus.com listed my used vehicle (2016 Mazda CX-5) as a great value. Adding the great customer service from Jeff Hepler and Mr. Bill in Finance made this car purchase an enjoyable one. I didn’t feel pressured at all and felt like they were giving me honest responses to questions, not just a “sales pitch”. The other nice touch was having the Sales Manager make the effort to introduce himself to us and them visit with us again when we picked up the car. Thanks to all at My Auto Import Center in Muskegon, Michigan!

Helpful 0

Report | Respond | Print

Friendly, no pressure & very informative. Regan & Bill did everything to insure we left happy with our new Subaru. Regan is a new neighbor who spoke highly of My Auto. His comments led us to visit your showroom & purchase our new car.

Helpful 0

Report | Respond | Print

Steve and Bill made my lease deal sweet as a cherry pie. Bill was fast and efficient with all the documents and Steve took the time to make sure I knew all the key features of my new Subaru Outback. Thank you both!

Helpful 0

Report | Respond | Print

I enjoyed dealing with Bill Ferry & A Coffee.They are very friendly to talk to & have the answers to my concerns. Bill bailed me out when I was having issue with my trade in.

Helpful 0

Report | Respond | Print

"Happy with service"

- timharris0 Verified Customer

Mickala is Always friendly and positive minded! The area in which customers drive in and drop off is always clean and orderly. If I ever had any issues with my car I would call Mickala and she would get it handled

Helpful 0

Report | Respond | Print