Jamie Martin
Jamie Martin at Val Ward Cadillac Inc

Jamie Martin

Service Advisor

Val Ward Cadillac Inc

12626 S Tamiami Trl
Fort Myers, FL 33907

4.8
21 Reviews
4.8

21 Reviews

Write a Review

21 Reviews of Jamie Martin

April 29, 2024

Dealership Rating
Employee Rating

Emergency tire repair, got squeezed in for appointment, wait time for repair was over two hours but no problems! More

by pmzuck
Recommend Dealer
Yes

April 27, 2024

Dealership Rating
Employee Rating

My car was ready in half the time that I was told it would be. More

by MMCGUIRE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 24, 2024

Dealership Rating
Employee Rating

I pulled into the service center without an appointment and explained my problem and I was out the door within 30 minutes with the problem fixed, excellent service More

by chickyshere
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Don Figgs

Apr 28, 2024

Val Ward Cadillac Inc responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

April 20, 2024

Dealership Rating
Employee Rating

Prompt efficient service with a smile! My car was ready and clean within the time limit they said. More

by lmjeanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave McKinney

Apr 23, 2024

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

April 19, 2024

Dealership Rating
Employee Rating

Jamie Martin took good care of me. Was not happy with the car wash. Did not dry car. Left many water marks. More

by DARYL.LANG
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Val Ward Cadillac Inc responded

Daryl, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

April 11, 2024

Dealership Rating
Employee Rating

Very helpful thanks to him. I was able to get my car fixed the same day. More

by JDURANZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2024

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

April 07, 2024

Dealership Rating
Employee Rating

Appointment made easily and service done in good time and waiting area pleasant and comfortable. I was disappointed I wasn’t told when I made appointment that if I pay by check or cash but with credit car More

by HULLLINDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jane Flesch

Apr 09, 2024

Val Ward Cadillac Inc responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Please contact us at (239) 939-2212 when you have an opportunity, and we will be more than happy to try and turn your experience around.

April 06, 2024

Dealership Rating
Employee Rating

Wonderful experience! Can’t say enough good things about everyone at Val Ward. So happy with my new vehicle. More

by KKESTERM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Griffith , Paul Lombardo was great as was Lisa in finance

Apr 08, 2024

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 01, 2024

Dealership Rating
Employee Rating

Great service wonderful staff very attentive clean place I will recommend to stop by do your service check with Jamie More

by gomez112863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2024

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 01, 2024

Dealership Rating
Employee Rating

Great service I had questions on how to use safety features and they got someone to go over everything with me More

by LINDA_DASILVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2024

Val Ward Cadillac Inc responded

Linda, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

1

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