Bill Holliday | Page 2

Excellent Service Dept I had a Saturday appointment for an oil change and tire rotation on 5/2/20 which I scheduled online mid-November 2019. Upon my arrival, I was instant I had a Saturday appointment for an oil change and tire rotation on 5/2/20 which I scheduled online mid-November 2019. Upon my arrival, I was instantly greeted by Service Advisor Bill but informed the internet was down at the dealership (due from a situation out of the dealership's control) affecting the service dept to look up my file/information to get my car into a service bay. Bill apologized for the inconvenience, which I appreciated. After some discussion, I stated that due to my proximity to the dealership as well as Saturday's being my only option to come to the dealership for service, I decided to wait to see if the internet would come back. 30 mins later, I see my car being pulled to a service bay to begin the oil change. I went to speak to Bill inquiring status after what I saw, to then be informed he was given the approval (I'm assuming by the service manager) to proceed with the service on my car despite the service dept system still being down. This is what customer service is all about!! Taking lemons and making lemonade....all to appease the customer, which they certainly did for me in this situation. I was very grateful especially since the next available Saturday service appointment was over a month out. A BIG thank you to the Bommarito Nissan West/Ballwin Service team for taking care of me and getting my service completed despite the circumstances. More

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Awesome service and Ted was so great to work with. Made everything so easy! Above and beyond our expectations Bommarito West is surely the best!!! everything so easy! Above and beyond our expectations Bommarito West is surely the best!!! More

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Bommarito nissan has been fantastic to deal with over the years. Just recently came in and bought another vehicle, Mark and Dave were outstanding to deal with. Anyone who I would refer, I would definitely se years. Just recently came in and bought another vehicle, Mark and Dave were outstanding to deal with. Anyone who I would refer, I would definitely send them to Bommarito Nissan Ballwin More

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Bommarito Nissan Ballwin is the "CLASS" of all of the StL Nissan dealers. Not only is the showroom welcoming and friendly, so are all the employees. Carlos Lopes has helped me find my last two Altimas with Nissan dealers. Not only is the showroom welcoming and friendly, so are all the employees. Carlos Lopes has helped me find my last two Altimas with eagerness and enthusiasm, without being aggressive. I sincerely recommend Carlos and Bommarito Nissan Ballwin if you're looking for a new Rogue or Altima - the safest and finest designs in the mid sized range of SUV or Sedan. I love mine. Tom Frillman, Ballwin More

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He's no "Sleeper" when it comes to auto knowledge. Damon was the most pleasant salesperson I ever ever dealt with. Understanding, knowledgeable and thoughtful. I look forward to dealing with him agai Damon was the most pleasant salesperson I ever ever dealt with. Understanding, knowledgeable and thoughtful. I look forward to dealing with him again and have high hopes he will still be at this dealership location. Thanks for everything Damon. More

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First time car buyer. As my brother would call it my first big kid purchase the staff was amazing and very personable. Explained things in words that were easy to understan As my brother would call it my first big kid purchase the staff was amazing and very personable. Explained things in words that were easy to understand and if I didn't they made sure to explain them. They have a great selection of cars and try their hardest to stay in the price range that you give them and give you the best deal out there. I can definitely say that they will get my business and I will recommend nissan to my friends. More

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Blue Caniff Received awesome service from Blue! Helped me find the perfect new Altima. Happy to be a return customer. Looking forward to my continued great serv Received awesome service from Blue! Helped me find the perfect new Altima. Happy to be a return customer. Looking forward to my continued great service. More

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Customerforlife I have been coming to Bommarito for several years to have my vehicle serviced. They have always done a fantastic job. The service manager Jeff, introd I have been coming to Bommarito for several years to have my vehicle serviced. They have always done a fantastic job. The service manager Jeff, introduced me to the sales department. The sales rep that I had was Mark ever scared, he did a tremendous job. Sorry I can’t help but laugh that I’m doing this are you OK O they have always done a fantastic job. The service manager Jeff, introduced me to the sales department. The sales rep that I had was Mark Eversgerd he did a tremendous job listening to my wants and needs. The sales manager David Evans, gave me a great price in a timely fashion, there was no haggling and the old back-and-forth. Craig the finance manager was timely and informative. All are to be commended. More

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Purchased Nissan Murano I purchased a Nissan Murano about 2 months ago. Friendly sales and staff!. Always keep you well informed and are very helpful with any questions! I purchased a Nissan Murano about 2 months ago. Friendly sales and staff!. Always keep you well informed and are very helpful with any questions! More

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Awsome Experiences. I was so happy that my experience was worth going in to look at a car. Carlos Lopez was the person that helped me. He took his time and listened to wh I was so happy that my experience was worth going in to look at a car. Carlos Lopez was the person that helped me. He took his time and listened to what I wanted in a car. I ended up getting SV which I am happy that he showed me the difference in the cars that I looked into. Went with the SV because they had the color that I wanted. I’m very satisfied with the Dealership. More

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