Bill Kessler | Page 10

Great Experience!!We tried to buy a car in Ct and ended Great Experience!! We tried to buy a car in Ct and ended up in mass-thru Costco We could not have been more pleased with the sales team thanks agai Great Experience!! We tried to buy a car in Ct and ended up in mass-thru Costco We could not have been more pleased with the sales team thanks again More

Report | Print

This Lexus RX-350 purchase was my 5th from this dealership and salesman Bill Kessler. I think it tells a lot about Bill. During last purchase I was extremely impressed by the professionalism and fr dealership and salesman Bill Kessler. I think it tells a lot about Bill. During last purchase I was extremely impressed by the professionalism and friendliness of the manager Niko Kotsiopoulos. More

Report | Print

Just bought a used car from Bill and Rene at this dealership. This is my second car I have bought here. I traded in the car I had previously bought here and got another one. Bill, and Rene, along wit dealership. This is my second car I have bought here. I traded in the car I had previously bought here and got another one. Bill, and Rene, along with Nichole, work as a team to get you in a car, and even get you out the door that day, in your new car, in many instances. In the future, I will be buying my next used car from these two salesmen. I am a retiree from the Toyota/Lexus parts warehouse, and I know that the associates at this dealership are career professionals. More

Report | Print

Great experience. Great Great sales person in Bill Kessler. I think this was our seventh or eighth Lexus we have purchased from Herb Chambers Lexus. Only one thing that irked me was the lowering of ou Kessler. I think this was our seventh or eighth Lexus we have purchased from Herb Chambers Lexus. Only one thing that irked me was the lowering of our trade in value. In December it was $24,000.00 and in February the initial price was $22,500.00. Which we discussed and was changed. That was a slap in the face after all the vehicles we had bought. In the end we were pleased. More

Report | Print

Recently purchased a new vehicle with Bill Kessler and Sam Prusak. Very transparent and honest process in terms of pricing. Within minutes of requesting a quote I received an email from the Internet Sal Sam Prusak. Very transparent and honest process in terms of pricing. Within minutes of requesting a quote I received an email from the Internet Sales Manager Kayla Gilbertson showing their price for the vehicle. I contacted every dealer in the New England area and it was the lowest offer I found. It was very pleasant to have their best offer up front rather than having to spend time and energy negotiating. I received a fair offer for my trade and the process was very transparent (consistent with KBB valuation). In addition, the particular vehicle I wanted was unique. Sam and Bill were able to use their relationships with other Lexus dealers to get a vehicle allocated to a dealer out of state and get it redirected for me. I had a very specific list of what I wanted and did not want and they were able to find it for me. I was very concerned about the COVID situation. Bill was extremely conscientious in terms of limiting the amount of people contacting the vehicle (i.e. he was the only person handling the vehicle and did not allow anyone else access to the vehicle) and following best practices at all times (i.e. wearing a mask at all times and gloves). Through Bill’s meticulous planning and effort, I was able to drop off my trade and drive away with a new vehicle with out any in person contact and in a very short amount of time. Bill was able to compete the entire deal without any in person interaction. I don’t think it’s possible to provide a safer experience in the current covid environment. More

Report | Print

Bill Kessler was professional, friendly, and delivered my new UX250H lease within 48 hours of me visiting the dealership. He also picked me up at the Lincoln dealership down the road after I turned in my lea new UX250H lease within 48 hours of me visiting the dealership. He also picked me up at the Lincoln dealership down the road after I turned in my lease there. Bill thoroughly explained the car's features and provided me with all weather mats that were not originally included. Thank you for a pleasant car shopping experience. More

Report | Print

Thank you very much Bill Kessler for helping me decide on the best car for me and my family we love the car. Thank you Rene La Paz and Eric Castillo as well. the best car for me and my family we love the car. Thank you Rene La Paz and Eric Castillo as well. More

Report | Print

My experience with the dealership from beginning to end was great. From Kayla to Bill Kessler and Rene La Paz helped me to feel supported in the process and I could tell they really cared about helping me was great. From Kayla to Bill Kessler and Rene La Paz helped me to feel supported in the process and I could tell they really cared about helping me to find the best option for me. Thank you SO MUCH! Highly recommend. More

Report | Print

Great experience at this dealer. This is our 2nd purchase from here. My son has also made 2 purchases there. Everyone is very helpful, from reception to the managers from here. My son has also made 2 purchases there. Everyone is very helpful, from reception to the managers More

Report | Print

During the process of buying my car with Bill Kessler, he was extremely sympathetic and understanding of what I wanted for my next car. Rene was also incredibly helpful and assisted Bill which made my experi was extremely sympathetic and understanding of what I wanted for my next car. Rene was also incredibly helpful and assisted Bill which made my experience even better. I will most definitely will be coming back and asking for Bill and Rene! Thank you both so much for all your helping finding my car that I LOVE! More

Report | Print