185 Reviews of Bill Ladd
July 29, 2020
Very easy to work with, even with me buying the car sight unseen it showed up in wonderful condition and they included extra goodies due to a miscommunication. Richard was awesome to deal with, answered all unseen it showed up in wonderful condition and they included extra goodies due to a miscommunication. Richard was awesome to deal with, answered all my questions and was extremely transparent. Will definitely buy more cars from Richard. More
Other Employees Tagged: Richard Donaldson
June 21, 2020
Jesse was very attentive to our needs. He did not pressure us at any time. Landers McClarty Subaru sales and finance department are great! 5 stars pressure us at any time. Landers McClarty Subaru sales and finance department are great! 5 stars More
Other Employees Tagged: Jesse Free
June 15, 2020
Easy to work with. Financial terms were handled professionally and without a lot of drama. Good people. This was my second purchase and both were easy and professional. professionally and without a lot of drama. Good people. This was my second purchase and both were easy and professional. More
Other Employees Tagged: Algernon Hampton, Nathan Hudson
June 14, 2020
Meagan and the GM worked really hard to get me the car I needed. I thought I had my mind made up but when I changed it again they were happy to keep working with me. needed. I thought I had my mind made up but when I changed it again they were happy to keep working with me. More
Other Employees Tagged: Brian Klie, Greg Parde, Meagan Messamore , Josh Reed, Jodie VanCronkhite
June 12, 2020
Complete Satisfaction Nice dealership. Thanks to Jodie VanCronkhite for a great first-time internet buying experience. Jodie answered all our questions and took info to s Nice dealership. Thanks to Jodie VanCronkhite for a great first-time internet buying experience. Jodie answered all our questions and took info to secure the sale. She set us up with a friendly and courteous salesman Markeyce Parker. He was knowledgeable and thorough. Bill Ladd had all the paperwork ready and made it a fast transaction. Would recommend them to anyone. More
Other Employees Tagged: Jodie VanCronkhite, Markeyce Parker - 5 stars
June 03, 2020
Lou was very helpful. Meeting us on Sunday on his day off. Paid attention to the details and was very informed. Made the transaction easy! off. Paid attention to the details and was very informed. Made the transaction easy! More
Other Employees Tagged: Chauncey Carter , Lou Birgans
June 01, 2020
great Our experience was EXCELLENT from beginning to end. This is our second Subaru and working with Meagen Messamore and Bill Ladd was very easy and seem Our experience was EXCELLENT from beginning to end. This is our second Subaru and working with Meagen Messamore and Bill Ladd was very easy and seemless. I Highly recommend these two people and this dealership! More
Other Employees Tagged: Meagan Messamore
May 30, 2020
Jesse Free was awesome! Super nice and helpful guy. He was extremely knowledgeable and helped us walk through our first vehicle purchase so that we felt confident with everything. was extremely knowledgeable and helped us walk through our first vehicle purchase so that we felt confident with everything. More
Other Employees Tagged: Nathan Hudson
May 22, 2020
Went the extra mile! I had been looking at a used Crosstrek to buy for my daughter for graduation, and had scheduled a time to come see it. When I arrived a few days later I had been looking at a used Crosstrek to buy for my daughter for graduation, and had scheduled a time to come see it. When I arrived a few days later to test drive it, it was not on the lot. Through an internal mishap the car had been moved to another dealership by mistake. Not only did they get car back for me and work to get me a great deal on it, they took great care of my wife too and got her a great deal on a new car. Everyone we worked with was super friendly and helpful. I would recommend these folks to anyone! More
Other Employees Tagged: Algernon Hampton, Chauncey Carter
May 12, 2020
Always a great experience with Subaru in HSV! I will continue to return to Landers McLarty. I have purchased two vehicles from Landers McLarty, with a total of four for my family. I have also cont I will continue to return to Landers McLarty. I have purchased two vehicles from Landers McLarty, with a total of four for my family. I have also continued to use the Subaru maintenance department for all of my services. Big shoutout to Jessica Mullins and Greg Parde. Al Hampton has helped my family and me for years. He is professional, knowledgeable, always willing to work with my schedule and goes the extra mile to make sure that my car buying experiences have been comfortable and easy. Each purchase I've made, Al was willing to take as much time with me as I needed to ask questions about the vehicles, test drive and go over the owner's manual. I extremely appreciate his patience and laid-back approach. I recently bought a 2020 Forester Sport, trading in my 2013 Forester. I was extremely pleased with the trade-in offer and the added incentives and deals offered to me when purchasing. About three days after I purchased my new vehicle, Al gave me a call to check on the vehicle and to see how I was enjoying it. Something like that says it all when making a decision/purchase of this size. Al also ALWAYS asks about my family - it truly is a pleasant experience working with him. Nathan Hudson was very helpful through the process. He offered his time and made sure I got the vehicle I wanted, even though it wasn't at the Huntsville location. Also... he hooked up my dogs with some awesome Subaru dog toys... can't say those are doing as well as my new Subaru... but it was extremely thoughtful and appreciated. Bill Ladd helped me in Finance. He was extremely pleasant and took his time, as well as Al and Nathan, to answer any questions I had and review additional packages and promotions that I could purchase. He even put together a packet of the paperwork I needed to transfer my car tag/registration, SUPER helpful! I know that Al, Nathan, Bill and the Landers McLarty Subaru Team do everything for their customers' satisfaction because they believe in the product they're selling - a true testament to that is the amount of customers that continue to return. I am extremely thankful for everyone's time and effort with my most recent car buying experience. I highly recommend Landers McLarty! More
Other Employees Tagged: Algernon Hampton, Nathan Hudson, Greg Parde , Jessica Mullins

