Bill Ladd | Page 16

Great Buying Experience I can't say enough about what a great experience we had buying our new 2018 Outback. Darrell Jackson went out of his way for us and even got a hat for I can't say enough about what a great experience we had buying our new 2018 Outback. Darrell Jackson went out of his way for us and even got a hat for our son. We got to take the car we wanted home for a test drive over the weekend. Darrell went above and beyond to make sure our car was perfect before we left and showed us all of the features we needed to know how to work. Bill Ladd helped us get through all of the paperwork with ease and as fast as possible. More

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Better than expected! After shopping for months, I chose to contact Landers McLarty for price comparison information but it turned into a great buying experience. Due to th After shopping for months, I chose to contact Landers McLarty for price comparison information but it turned into a great buying experience. Due to their customer focused approach, the buying process for my first Subaru went smoothly. Jodie, Bridgett, and Bill were helpful and provided all the information I needed, which was a pleasant surprise compared to other dealers. While I was deciding among several options, Jodie patiently offered help- although a couple of vehicles sold before I chose to buy a new model. Consequently, I got my Crosstrek with more than I wanted but quickly realized the upgrades will be appreciated. More

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Excellent customer service! I hate buying a car and as a female, I do not always receive the best customer service. I like to do most of my car searching by using the internet an I hate buying a car and as a female, I do not always receive the best customer service. I like to do most of my car searching by using the internet and by emailing to and from the salesman. I always buy Subarus, so my decision was deciding whether to buy an Outback or Forrester and which dealership to use. Subaru holds it values, it does not depreciate as I drive the car off the lot. I have owned 10 Subarus and they always provide quality performance on the road. Many sales departments wanted to pressure sell and would only talk to me in person. McLarty Subaru respected my preference to start the negotiation through email. When I did go in to purchase my car, it was ready and so was the paperwork. I was able to quickly close the deal. No time during the process did I ever feel pressured. I received and paid exactly what was promised. Love the McLarty team and love my new Outback. More

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Excellent service Just bought my second Subaru from Landers McLarty and Brian and Sarah helped me to find the car I'd been searching tirelessly for. When it came in on Just bought my second Subaru from Landers McLarty and Brian and Sarah helped me to find the car I'd been searching tirelessly for. When it came in on trade I was the first one they notified and they worked hard to get my pricing right. I appreciate them so much. Nathan, Bill, and Victor are super helpful and friendly, also. A great staff and dealership. More

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Personal, warm, open, HONEST & FRIENDLY I purchased one car only to have it wrecked (not my fault) decided I wasn't going to make a new car payment on a wrecked devalued car. Went to same sa I purchased one car only to have it wrecked (not my fault) decided I wasn't going to make a new car payment on a wrecked devalued car. Went to same salesman at the same dealer. IF I DID IT TWICE WHAT DOES THAT TELL YOU. Professional, courteous, generous, all you want at a car dealer. I'm Subaru for LIFE NOW!!!!!! More

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An overall great experience! Jorge was great! He took the time to find out what I really wanted in a new car but didn't pressure me or push me in any certain direction. Jorge was great! He took the time to find out what I really wanted in a new car but didn't pressure me or push me in any certain direction. More

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Great experience fast and easy Before to reach the dealer I was not sure if I will purchase a car, but jorge make easy enjoyable and fun on the test drive, he have knowledge on the Before to reach the dealer I was not sure if I will purchase a car, but jorge make easy enjoyable and fun on the test drive, he have knowledge on the product and he reach my purchases needs really love it. More

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Repeat Business - Great Staff In March 2017, I purchased a new Legacy 2.5i Limited with the help from Jeremie Turner. This was my second Subura - my first being a Forester. I had In March 2017, I purchased a new Legacy 2.5i Limited with the help from Jeremie Turner. This was my second Subura - my first being a Forester. I had such a good experience with that vehicle/dealership that I could not even think of going anywhere else. It was a great experience working with Jeremie - nice young man with a great attitude about life. I would highly recommend Jeremie to anyone looking to buy a Subaru. Please ask for him personally - he will greet you with a big smile & give you his undivided attention. Also, I would like to extend my thanks to Deonte Sutton, Nathan Hudson & Bill Ladd. I appreciate all that they did to make this purchase easy although I was extremely nervous about getting in debt again with a car payment. I intend to keep in touch & visit when I am in the area. Big hug to you all. THANK YOU SO MUCH. More

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Not your usual car salesman I have avoided dealing with cocky and overly aggressive car salesmen for over 30 years, sending my wife to negotiate all car purchases. Since I reall I have avoided dealing with cocky and overly aggressive car salesmen for over 30 years, sending my wife to negotiate all car purchases. Since I really wanted a Subaru Outback, Sarah impressed me right off with my test drive and in all aspects of the car purchase. She is a refreshing and much needed change in the car sales experience. Bill Ladd is competent and knowledgeable in financing. More

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GREAT EXPERIENCE I've been in the Car Business for over 20 years and I Manage 20 Sales People Daily. Bridgett Brooks and Bill Ladd were Awesome. Thank You for dealin I've been in the Car Business for over 20 years and I Manage 20 Sales People Daily. Bridgett Brooks and Bill Ladd were Awesome. Thank You for dealing with me. I buy allot of cars often and I'll be back. See Bridgett Brooks on your next car! You wont be disappointed! More

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