Bill Larson | Page 17

Great experience! Bill and the Branhaven team were really great! So helpful, and patient! Bill was awesome, I told him was I was looking into and he came back with diff Bill and the Branhaven team were really great! So helpful, and patient! Bill was awesome, I told him was I was looking into and he came back with different options for me that he thought would best suit me. Jonathan also awesome when signing papers, explaining thoroughly what all the individual papers meant. I highly recommend Branhaven and there phenomenal team!! More

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Thank you Overall a good experience. Made the whole process easy and hassle free. Great people to work with. Would definitely recommend this car dealership to o Overall a good experience. Made the whole process easy and hassle free. Great people to work with. Would definitely recommend this car dealership to others. More

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Awesome experience Came in looking to get a new jeep. Bill was extremely helpful,knowledgeable and patient. Made the experience smooth and easy. I would highly recommend Came in looking to get a new jeep. Bill was extremely helpful,knowledgeable and patient. Made the experience smooth and easy. I would highly recommend Branhaven to anyone looking to get a new vehicle. Will be returning to purchase another jeep More

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Won my business Bill, Howard and Nathan worked very hard to give me the deal i was looking for. Branhaven Dodge Chrysler Jeep has won my future business and i would r Bill, Howard and Nathan worked very hard to give me the deal i was looking for. Branhaven Dodge Chrysler Jeep has won my future business and i would recomend them to anyone looking to buy. I leased a ram 1500 laramie at an unbeatable price. Thanks guys More

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Amazing Customer Service My husband and I went down to Branhaven just out of the blue. We met with Bill,and told him exactly what we wanted. And they were close to closing. Bi My husband and I went down to Branhaven just out of the blue. We met with Bill,and told him exactly what we wanted. And they were close to closing. Bill made sure to take care of us! And even stayed after closing taking his time helping us get a loan. Amazing Customer Service shown that night,no doubt about it! I am absolutely in love with my Durango!!!! And I am very very happy that we chose to go to Branhaven More

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Customer Service with a personal touch This is the third vehicle that I have leased with Bill Larson. Each experience has always left me comfortable and satisfied that Bill has done everyth This is the third vehicle that I have leased with Bill Larson. Each experience has always left me comfortable and satisfied that Bill has done everything in his ability to ensure that I not only got what I was looking for but at the monthly payment I was looking to adhere to. Bill is knowledgeable and friendly and really wants to get to know each of his customers so that he assist them in making the right choices. I would recommend him to anyone if you are looking to purchase or lease a Dodge/Jeep product. He will listen to what you want and ultimately wants his customers to be happy with their vehicle. Bill understands the value of returning clientele and looks to build relationships rather than one time sales. I will be sticking with Bill Larson for all of my Jeep needs More

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Helpful, energetic service Bill completed all components of his job at an exemplary level of performance. High energy, positive attitude and 'can do' attitude predominated. Jona Bill completed all components of his job at an exemplary level of performance. High energy, positive attitude and 'can do' attitude predominated. Jonathan was clear and concise describing the sales contract and all its implications. More

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New car purchase Purchased a newJeep., Overall, it was a painless exoerience. We walked into the showroom one Saturday just to browse. We were not pressured by a sales Purchased a newJeep., Overall, it was a painless exoerience. We walked into the showroom one Saturday just to browse. We were not pressured by a salesman Bill came over after a few minutes, and was able to give valuable info about the different models. But, most important was the negotiation of the purchase, . We didn't feel intimidated or pressured at all, and was able to come to a satisfying result. Bill was especially helpful when it was time to pick the car up. We would recommend Branhaven to our friends More

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Very pleasant experience! This was not the first time we have leased/purchased a vehicle at Branhaven. We have always had nothing but good things to say about this dealership This was not the first time we have leased/purchased a vehicle at Branhaven. We have always had nothing but good things to say about this dealership - that is why we keep coming back! Bill Larson was amazing - knowledgeable, personable, efficient - every quality you would want in a salesman - More

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Bad management/ownership I first bought a Jeep Wrangler, brand new 2012, from Ryan Larson, which was a great car. Never a problem. I traded that in after a year due to gas an I first bought a Jeep Wrangler, brand new 2012, from Ryan Larson, which was a great car. Never a problem. I traded that in after a year due to gas and my 2 hour commute for a brand new 2013 Dodge Dart from Ryan Hall. The day I test drove the car it was actually dead in the lot. Should've taken that sign and yielded before purchasing this junk. After a few months in the vehicle problems began. Within 2000 miles the engine would run completely out of oil, no sensors would alarm, and next thing I know I'm stuck on the side of the road. This problem has persisted over the last three years along with a transmission that clearly grinds, rattling noises from the engine compartment, not being able to get the car into gear, any many other things. I was encouraged to bring the vehicle in to be monitored by supposedly marking the dip stick and returning within 500-1000 miles to check it out. Twice, and two different dodge dealerships later, including branhaven, I was told they either forgot or no odd consumption was apparent. Over a dozen service records later and all say "meets Chrysler specifications". I continue to break down for the same reason though three years later. Advice, " keep oil in your car and monitor it yourself" (branhaven service department). That's exactly why I bought a brand new car; so I can monitor the oil consumption every 500 miles. The service department has been nice, but at what point do the sales staff and owners step in to say this is clearly not the product or reputation we want our customers to remember? It got to the point that the service manager from another dodge dealership gave me the number directly to corporate dodge because he was out of advice for me. I have called and left voicemails for the sales managers and Robert Lavallee. I have never heard back from anyone. If only the management was as responsive as the sales staff. Eager to sell you a car, but after that, best of luck. I clearly have a lemon and with the millions this dealership makes I would've imagined they would get me out of this car and back into something hassle free. I was wrong. I will never buy another car from this dealership again. I truly recommend that you do the same. If you end up with a bad car you're truly out of luck and tons of time will be spent banging your head against the wall. More

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