Bill Lutz

Fair and honest bill was fantastic the dealership was friendly and welcoming Would highly recommend friendly and welcoming Would highly recommend More

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I did not enjoy my visit. I drove an hour just to find out the vehicle I wanted was not there. I was very clear the day before in saying that a different vehicle would not do. I drove an hour just to find out the vehicle I wanted was not there. I was very clear the day before in saying that a different vehicle would not do. They were so nonchalant about my time. Thankfully I was able to purchase at the next dealership. More

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Purchase with Ease My husband and I went to purchase a used vehicle. We were in and out of the dealership in 2 hours. Fast and Friendly Service! I bought a GREAT car at My husband and I went to purchase a used vehicle. We were in and out of the dealership in 2 hours. Fast and Friendly Service! I bought a GREAT car at a GREAT price! More

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Bill, Chase, and Carlos made the experience stress free. They answered all the questions I had and were very knowledgeable. I was very happy with the process. They answered all the questions I had and were very knowledgeable. I was very happy with the process. More

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I had an excellent visit at Chevrolet of Naperville! What a deal! Great cars and great people! My sales consultant was a polite and helpful gentleman! a deal! Great cars and great people! My sales consultant was a polite and helpful gentleman! More

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Top-Notch Service! My wife & I set up an appointment by phone with Wendy (who was super-nice & friendly!) on 11/02/2019 to look at a 2016 Chevy Cruze LT; we did arrive a My wife & I set up an appointment by phone with Wendy (who was super-nice & friendly!) on 11/02/2019 to look at a 2016 Chevy Cruze LT; we did arrive at the dealership a little late due to traffic, so the car we came to see was already out on a test drive with another shopper. However, sales rep Bill Lutz immediately stepped in & informed us that there was another Cruze available -- same year, same trim level, even the same color! -- and had it prepped for us to test. The car was in great shape & ran beautifully (it even had fewer miles on it than the other one), and we decided we wanted to buy. Bill patiently walked us through the entire process, and made us a generous offer on our trade-in (a 2005 Chrysler PT Cruiser) before turning us over to Kay & Premo to finalize the warranty & financing details. The entire process was about as transparent & stress-free as we could have hoped, and we're already talking about returning here when the time comes to replace our other vehicle; big thanks to everyone involved for a great car-buying experience! More

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The car purchase experience was fine. Sales staff went over all details of the new vehicle. The processing of paperwork went timely. The coordination of sales team good. over all details of the new vehicle. The processing of paperwork went timely. The coordination of sales team good. More

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Always delightful service experience. The Service writers have always been exceptional & so friendly, listening with Open ear to concerns. I find it Wonderful that you have Women Service w The Service writers have always been exceptional & so friendly, listening with Open ear to concerns. I find it Wonderful that you have Women Service writers, a comfort. More

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Happy First Time Customer Bill was great, very personable and easy to work with. We came in with an idea on what we wanted, Bill asked a few questions to make sure he knew wher Bill was great, very personable and easy to work with. We came in with an idea on what we wanted, Bill asked a few questions to make sure he knew where we were in the process and made sure the process was painless. More

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Used car purchas Bill and his staff were great to work with. We will be using them again. We appreciated the customer service. They answered all of our questions. Bill and his staff were great to work with. We will be using them again. We appreciated the customer service. They answered all of our questions. More

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