Bill McLean

The dealership is clean and attractive. They always provide refreshments. The staff is polite and professional. They always provide refreshments. The staff is polite and professional. More

by CHESTERWBROWN Verified Customer Verified Customer

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Great friendly service! Bill was great and kept us informed about the entire service and got us on our way in a timely manner. Bill was great and kept us informed about the entire service and got us on our way in a timely manner. More

by brassguy1954 Verified Customer Verified Customer

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Very good service Bill was on top of his game would recommend friends and family. recommend friends and family. More

by inc-15 Verified Customer Verified Customer

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The service department is very good to deal with especially service advisor Bill who I deal with each time. especially service advisor Bill who I deal with each time. More

by rpiman03 Verified Customer Verified Customer

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Amber and the Service Dept Staff did an outstanding job of advising me and doing necessary maintenance work on my 2020 Cadillac XT4! Job well done! of advising me and doing necessary maintenance work on my 2020 Cadillac XT4! Job well done! More

by eldercamp52 Verified Customer Verified Customer

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This was my first time at the Otto service center. I was greeted instantly and happily! Everything was clearly explained to me and the work was done timely. My service advisor was energetic, happy to I was greeted instantly and happily! Everything was clearly explained to me and the work was done timely. My service advisor was energetic, happy to help me and kind. I have already told others how impressed I was. I will certainly use Otto for my Cadillac moving forward. More

by gorms24 Verified Customer Verified Customer

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Great service and patience. Was very helpful and knowledgeable. Big shout out to Mike in Sales Assisted withe purchase and up grade of my 2023 Cadillac, Bill in service, outstan Was very helpful and knowledgeable. Big shout out to Mike in Sales Assisted withe purchase and up grade of my 2023 Cadillac, Bill in service, outstanding, the Tech who explain the new car control panels to me (forgot his name) last but not least Beverly the Receptionist always pleasant when answering the phone with her welcoming voice amd tone. Also to the staff who made sure I had a loaner to continue to get around. I am so grateful 🙏🙂 and happy 😊 😃 😀 😄 😁 about my professionl treatment showed to me by the OTTO Cadillac Staff I see why parents Drive Cadillac from Otto. " Thank You" More

by joyce.williams Verified Customer Verified Customer

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Professional, customer service friendly. Everyone was helpful and eager to assist. Salesman were knowledgeable and insightful. Everyone was helpful and eager to assist. Salesman were knowledgeable and insightful. More

by jengynn Verified Customer Verified Customer

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I was very very unpleased still upset about my last Experience there I even talked to my lawyer about this situation because I think Otto had me spend unnecessary money and knew that it would not fi Experience there I even talked to my lawyer about this situation because I think Otto had me spend unnecessary money and knew that it would not fix my problem More

by ceepacaddy Verified Customer Verified Customer

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Amber was a pleasure to work with. Very knowledgeable and friendly. Would definately recommend her to my friends and family. Thank you Amber!! Very knowledgeable and friendly. Would definately recommend her to my friends and family. Thank you Amber!! More

by ncasso55 Verified Customer Verified Customer

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