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Bill Mitchell
Bill Mitchell | Page 5
Sales Team Leader
Bob Rohrman Schaumburg Kia
750 E Golf Rd
Schaumburg, IL 60173
80 Reviews
Hometown: St. Petersburg, FL How Long Employed at Schaumburg Kia: 1 yr 1 mo How Long in Car Business:: 42 Years Hobbies: Sports, Golf, Washers, Movies, Travel, Wine Tasting, Old Car Shows, Business. Favorite Vehicle: Porsche 911 C4 Cabriolet Favorite Food: Ribeye Bone-in, Deep Dish Pizza Favorite Song: Nessun Dorma - Puccinni Turandot Favorite Movie: The Star Wars Series Favorite Vacation Spot: Vienna Austria, St. Pete FL
Read moreDealership Experience
7 yrs, 7 mos
Industry Experience
45 yrs, 6 mos
Specialties & Trainings
financing / management experience
former General Manager
80 Reviews of Bill Mitchell
December 30, 2020
Even though we bought the car from there, paperwork experience was extremely bad. We agreed on purchase price and then the sales person came back and said you are approved for 294/month for 72 months a experience was extremely bad. We agreed on purchase price and then the sales person came back and said you are approved for 294/month for 72 months and wanted us to initial on the paper. I asked what is the interest rate and he said 5.9 which was extremely high when bank was offering under 3%. Then he went back and came back with another number of 280 or something a month and wanted us to initial agin with 3.55 interest rate. We agreed on that number. Then came to finance department. They had our paperwork already printed for us. Very nice guy and we start signing then I asked for breakdown and found there is over $2000 charge for extended warranty that we did not ask for. I wonder how many customers get sucked into this kind of practice. Now are payments down to $259/month. I called next day and asked why there was such a big difference between 5.9 to 3.55 interest rate and I was told that the dealership gave us a favor and submitted our application with 8 others to get better rates. This is from manager. I know for sure we were the only one purchasing at that time and each application stand alone with their credit score. We were also charged for ETCH more than $300 and when I asked what is that for and I was told every car comes with it. I ask for document in writing, all of a sudden they changed their story. I believe this dealership is taking advantage of customers and charging extra interest rate, warranty and other stuff. I am thinking about informing Channel 5 about my experience. Waiting for holidays to be over. Extremely unprofessional!!! More
by Hasan.
Verified CustomerOther Employees Tagged: Chris Evans, Steve Heinze, Chris Lindville
December 17, 2020
This is the second vehicle I have bought from this dealership. The salesman Mike was very knowledgeable and patient with us and worked with us to get a deal we all agreed on. dealership. The salesman Mike was very knowledgeable and patient with us and worked with us to get a deal we all agreed on. More
by Brian
Other Employees Tagged: Mark Anderson, Mike Delaney
December 10, 2020
Willing to work and help get me to a monthly payment I was comfortable with and was not at all pushy. Would highly recommend this dealership to friends and family. was comfortable with and was not at all pushy. Would highly recommend this dealership to friends and family. More
by no2
Other Employees Tagged: Daina Barthel , Chris Lindville, Michael Delaney
October 27, 2020
I really love my new Kia telluride! All of the staff is willing and ready to work with you to get to where you need to be! Thanks Schaumburg Kia! willing and ready to work with you to get to where you need to be! Thanks Schaumburg Kia! More
by Jen
Other Employees Tagged: Mark Anderson, Tyler Larson
September 04, 2020
They seemed very busy. Lots of people working to get things done. Everyone was very friendly, especially Bill Mitchell, who sold me my car. What a great guy. things done. Everyone was very friendly, especially Bill Mitchell, who sold me my car. What a great guy. More
by SMACJANER
Other Employees Tagged: Mark Anderson
August 15, 2020
Buying my 2017 Soul from Schaumburg Kia was the best experience I've had with any dealership. Bill Mitchell answered all my questions and made the process run smoothly. I recommend Schaumburg Kia and experience I've had with any dealership. Bill Mitchell answered all my questions and made the process run smoothly. I recommend Schaumburg Kia and Bill Mitchell to anyone. More
by Dave B
Other Employees Tagged: Juliet Kuzma, Chris Lindville
August 13, 2020
It was an excellent experience from start to finish at Bob Rohrman Schaumburg Kia. Chad Mulholland went above and beyond to find me the car that I wanted within an awesome price range. His dedication and Bob Rohrman Schaumburg Kia. Chad Mulholland went above and beyond to find me the car that I wanted within an awesome price range. His dedication and easy to deal with personality made the experience that much better. The overall experience at this dealership was great; such a helpful staff to partake in this process with! More
by Kristen
Other Employees Tagged: Mark Anderson, Klaudia Tatkowska, Chad Mulholland-five stars
August 05, 2020
Bill and Chad were great to work with when buying a car—helpful and considerate customer service. I definitely recommend shopping for a car at Kia Schaumburg. car—helpful and considerate customer service. I definitely recommend shopping for a car at Kia Schaumburg. More
by KO
Other Employees Tagged: Chad
August 05, 2020
Service area attendant very knowledgeable about what I needed. Even when ther car was done the attendant showed me something new on the car menu needed. Even when ther car was done the attendant showed me something new on the car menu More
by WARDJ70
Other Employees Tagged: Luther Jamison
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