Bill Parks | Page 16

Bill P the senior service advisor was absolutely awesome to deal with. so helpful and he was able to get the cost down .the whole service department was great to work with. to deal with. so helpful and he was able to get the cost down .the whole service department was great to work with. More

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When I pulled into the Service Lane, Bill was there to greet me and get me checked in. He was very kind of very friendly. greet me and get me checked in. He was very kind of very friendly. More

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I like that my vehicle is delivered at the promise time. My advisor is always vey nice, professional, and friendly! I hope that I always have him whenever I get my vehicle serviced! Thank you! My advisor is always vey nice, professional, and friendly! I hope that I always have him whenever I get my vehicle serviced! Thank you! More

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They were friendly and informed about the time to wait. Gave a suggestion on when to schedule my next visit to eliminate the wait time. Gave a suggestion on when to schedule my next visit to eliminate the wait time. More

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Each Napleton Representative was knowledgeable, courteous and patient answering my questions. Bill Parks fully explained each option regarding service. He is outstanding. I truly appreciate your willingness and patient answering my questions. Bill Parks fully explained each option regarding service. He is outstanding. I truly appreciate your willingness to drive me home and back to the dealership. I am confident my Taurus receives the best possible service at Napleton. More

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Came in for an oil change, service was quick and the customer service was great! customer service was great! More

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You staff fixed my truck in 2 days after being towed on Sunday to your shop. The service I received from Mr. Bill Parks was the best anyone could ask for when his shop was full and I wasn't on the list.. Sunday to your shop. The service I received from Mr. Bill Parks was the best anyone could ask for when his shop was full and I wasn't on the list.. More

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Had trouble starting my truck this morning, eventually got it running and stopped by Napleton on my way to work. Bill Parks said he could put in a new battery even though I didn’t have an appointment and got it running and stopped by Napleton on my way to work. Bill Parks said he could put in a new battery even though I didn’t have an appointment and then he had his courtesy driver give me a ride to Christ hospital where I am working. My day that started bad was turned around by Bill and your dealership. I would highly recommend napleton to anyone. Thanks! More

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You can schedule service maintenance online. The workers of Napleton Ford of Oak Lawn professional, upfront and honest about service needs, options, pricing, and payment. The workers of Napleton Ford of Oak Lawn professional, upfront and honest about service needs, options, pricing, and payment. More

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I took my car in last minute and it was ready within 48 hours.. fast service .. thank you ! hours.. fast service .. thank you ! More

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