Bill Parks
Bill Parks at Napleton Ford of Oak Lawn

Bill Parks | Page 19

Service Advisor

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.9
212 Reviews
4.9

212 Reviews

Write a Review

212 Reviews of Bill Parks

October 11, 2025

Dealership Rating
Employee Rating

The service package says all fluids will be topped off. I specifically ask Bill if the coolant could be topped off as I’m driving to Florida next week. Bill said yes the coolant would be topped off. I have More

by cmbinc.99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 10, 2025

Dealership Rating
Employee Rating

I have had the pleasure of best service and sales at this dealership. Thanks you. More

by Herbertlpearson2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 09, 2025

Dealership Rating
Employee Rating

Awesome customer service I was truly impressed with the Ronald and his assistant in getting the best deal More

by James Dean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Wambaja, Ronald Thomas

October 09, 2025

Dealership Rating
Employee Rating

Dealer has a great team, very polite. The work was done in a timely manner. More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 08, 2025

Dealership Rating
Employee Rating

Bill was a great advisor! He helped me when I brought my car in for an oil change and some recall work. After the service, something wasn’t working correctly, and when I calle More

by tlkaplar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 01, 2025

Dealership Rating
Employee Rating

Great customer service repairs were fast and waiting room was accommodating to my needs and wants More

by Dudleycharles8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 01, 2025

Dealership Rating
Employee Rating

Service advisor Bill Parks was very helpful explaining recall items and guiding me through my service options. More

by djack123
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

September 26, 2025

Dealership Rating
Employee Rating

Professional staff. Bill was kind and professional. He made sure to get me in and out in a timely manner. More

by maiajones7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Sims

September 26, 2025

Dealership Rating
Employee Rating

It is a nice clean environment. Everyone was helpful. Loved the porter service that was able to take me home. More

by brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 18, 2025

Dealership Rating
Employee Rating

Excellent 👍timely kept me informed salesman very helpful about time and procedures very polite and respectful More

by jerry.oconnor57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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