"Bought new vehicle"
- Kim P.
I have been dealing with Jannell for over 2o years I have never had an issue with sales or service. I just bought my new transit from Bill Pellagrini and he found what I was looking for! 5 passenger, non white Transits are hard to come by.. He found one though and 4 days later I am driving it, Bill is my go to man. Financing is always helpful and does the best job they can, finding the lowest interest rates. Joanne was thorough and explained all my options for extended warranties and service.
The service department is awesome as well.
This team is great Thank you Kim
"Jannell Ford Excellence"
Recently purchased my 4th Vehicle with Jannell Ford. Jannell personel exceed all expectations in sale s and service and thier professionalism and friendliness make the car buying experience a pleasure!
"Great sales and service staff/departments"
- PD Duxbury
I purchased a new mustang several years ago and my son and daughter both have late model Fords (Focus/Mustang). My salesman, Bill Pellagrini was great. Her located the exact vehicle/color I requested, and arranged a swap with a dealership in Watertown, NY. Bill always follows up on a regular basis. I will be buying another car from Jannell when that time comes and believe customer loyalty has been earned.
The Service Department is the best. I've had warranty work done (scheduled right in at my convenience) and shuttled home by courteous and safe drivers. The repairs are done quickly and the service advisor always calls to give me a head's-up when the car is ready for pick-up. They fix it right the first time.
I really like the family atmosphere and personal attention from the sales and service staff. There is no reason to shop elsewhere.
"Great service from sales to financial dept."
This is the second truck I have bought at Jannell. I didn't visit any other dealerships this time around. They were able to put me in the truck I wanted for the right price
"Bought a Toyota Truck for Jannell Ford"
- John Allen
I bought a 2015 Toyota Tacoma truck in December from this dealer. They were great to work with and gave me a great deal on the truck. I was very happy with the salesman and the manager, both were eager to accommodate my needs.
"Best sales department."
Bill Pellagrini is a very hardworking salesman and will work with his customers to the best of his ability. He will go the extra mile to make sure your happy with any purchase and takes time to answer your questions. Bill will follow up with you and make you are comfortable and happy. I would send any of my friends and family to see Bill at Jannell Ford. They are the best sales department ever. Also the sales managers and owners are also very friendly and helpful. Thanks for your hard work. I'm very grateful.
"The deal was fair and I liked the people and the operation. "
- RICHARD DEGRASSE
I traded a 16 year old BMW touring wagon which I babied for 10 years for 1 year old FORD. I intend to keep the FORD for a long time.
"THIS IS MY FOURTH TRUCK I HAVE BOUGHT WITH THEM "
- satisfied customer
THIS IS MY FOURTH TRUCK I BOUGHT AT JANNELLE AND I ONLY DEAL WITH BILL PELLAGRINI AND I LOVE SEAN IN SERVICE. I WOULD RECOMMEND THIS DEALERSHIP EVERYDAY OF THE WEEK
I have purchased six vehicle at this dealer over the years and feel I have always received a fair deal. Very courteous, work very hard to find you exactly what your looking for.
"Exceptional Service & Knowledgeable"
Nice job by Bill(Sales) & Joanne(Finance) described options; no pressure, kind & able to answer all questions. Eddie was great w/ finalizing the deal. Thanks!