Bill Rolufs
Bill Rolufs at Sunset Ford of Waterloo

Bill Rolufs | Page 15

Finance Manager

Sunset Ford of Waterloo

1425 N Illinois Route 3
Waterloo, IL 62298

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4.9
359 Reviews

Dealership Experience

8 yrs

Industry Experience

31 yrs, 10 mos

4.9

359 Reviews

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359 Reviews of Bill Rolufs

May 17, 2021

Dealership Rating
Employee Rating

Joe Hill and the Sunset team gave me a great deal on my 3rd Escape. I will go there again for my 4th. Thanks Joe! More

by Jackie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill , Perry Webb, Dustin

May 18, 2021

Sunset Ford of Waterloo responded

Congratulations on your new vehicle! Thank you for choosing Sunset Ford of Waterloo. We hope to work with you again!

May 17, 2021

Dealership Rating
Employee Rating

Joe and his Bosses were very accommodating even brought a car from the sister store for me to try. They were polite, patient with a picky undecided customer, aka me. Lol Found me the best rebates to make it More

by Thankful
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill , Perry Webb

May 18, 2021

Sunset Ford of Waterloo responded

Thank you so much for sharing! Our team strives to go above and beyond for our customers to ensure they leave with the right vehicle. It was a pleasure working with you, and we wish you all the best. Welcome to the family!

May 15, 2021

Dealership Rating
Employee Rating

Worked within my budget and found a car I love. I'm glad he took the time to display and explain the features I had not heard of because my previous car had none of those. More

by schnbn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill , Perry Webb

May 17, 2021

Sunset Ford of Waterloo responded

Thank you for the great review, and congrats on your purchase! We hope to have the chance to work with you again!

May 10, 2021

Dealership Rating
Employee Rating

Kyle and the rest of the team at Sunset were great! I highly recommend going to see them. They make the process very easy and fun. More

by Rkfike
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Brewer

May 11, 2021

Sunset Ford of Waterloo responded

Thank you so much for the kind words and recommendation! Our team wishes you all the best, and we hope you enjoy your vehicle for many years. Come back and see us again!

May 08, 2021

Dealership Rating
Employee Rating

We had great experience at Waterloo Ford Thanks to Kyle! We now own a Ford F-150. If you all wanting to buy a vehicle come to Sunset Ford in Waterloo, IL. More

by Kent Ohlendorf
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Brewer, Greg Henry , Kelly Banaszek, Debbie Menard, Dustin Ruckhaber, Perry Webb

May 10, 2021

Sunset Ford of Waterloo responded

Thank you so much for this outstanding review! It was such a pleasure working with you, and we hope you are enjoying your F-150. Our team is here for any future needs, and we hope to be of service to you again!

May 07, 2021

Dealership Rating
Employee Rating

I had a very pleasant experience with Joe Hill and Sunset Ford in Waterloo IL. I received a quality car for a fair price. I appreciate the personalized service Joe provided, as well as the follow up contac More

by TM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill

May 10, 2021

Sunset Ford of Waterloo responded

Congratulations on your purchase! Our team truly enjoyed working with you, and we can't thank you enough for the kind words and recommendation. Thank you for choosing Sunset Ford of Waterloo. We are here for any future needs!

May 07, 2021

Dealership Rating
Employee Rating

Kyle was extremely patient with me through the whole car buying experience. This is the 2nd vehicle I've purchased from Sunset and have been very happy. Kelly in the service department can't be beat. More

by Jennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill, Kyle Brewer , Debbie Menard

May 10, 2021

Sunset Ford of Waterloo responded

Thank you for the great review, and congratulations on your purchase! We appreciate your business and look forward to working with you again.

May 04, 2021

Dealership Rating
Employee Rating

Great dealership! Have bought several cars from Sunset. Salesperson (Kyle) and staff are great to work with. When your ready to purchase your next vehicle go to Sunset Ford! More

by Kent Ohlendorf
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Brewer, Greg Henry , Kelly Banaszek, Debbie Menard, Perry Webb, Dulton

May 05, 2021

Sunset Ford of Waterloo responded

Congratulations on your recent purchase! Our team truly enjoyed having you here, and our team wishes you many happy miles. We are here for any future needs, come back and see us!

April 23, 2021

Dealership Rating
Employee Rating

Joe was great to work with as usual. I had no plans on purchasing a new used vehicle when I did, but unfortunately circumstances lead me to do so. The situation was made better by already purchasing my pr More

by tneffsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill , Perry Webb

Apr 26, 2021

Sunset Ford of Waterloo responded

Thank you for sharing this, and congratulations on your purchase! We are so lucky to have Joe on our team, and it's great to hear that he took care of you. We wish you all the best, come back and see us!

April 22, 2021

Dealership Rating
Employee Rating

Joe Hill was extremely helpful during the purchase of my truck! He answered all my questions and provided excellent service. Five Stars! Would definitely recommend! More

by Red truck
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill

Apr 23, 2021

Sunset Ford of Waterloo responded

Congratulations on your purchase! We truly appreciate your business, and we can't thank you enough for the recommendation. Our team wishes you many happy miles, come back and see us!

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