Bill Rolufs
Bill Rolufs at Sunset Ford of Waterloo

Bill Rolufs | Page 16

Finance Manager

Sunset Ford of Waterloo

1425 N Illinois Route 3
Waterloo, IL 62298

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4.9
359 Reviews

Dealership Experience

8 yrs

Industry Experience

31 yrs, 10 mos

4.9

359 Reviews

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359 Reviews of Bill Rolufs

April 16, 2021

Dealership Rating
Employee Rating

Joe made buying my vehicle so easy! There was no hard pressure sale and he was knowledgeable and personable. He helped me to understand the special features on my SUV and made sure I got a fair deal. More

by CINDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill

Apr 19, 2021

Sunset Ford of Waterloo responded

Congratulations on your purchase! Our team appreciated the chance to earn your business, and we are here for any future needs. Thank you for choosing Sunset Ford of Waterloo!

April 15, 2021

Dealership Rating
Employee Rating

We bought my dream car, a beautiful blue Ford Mustang, today from Joe Hill at Sunset Ford. It’s was a great experience, the staff was all very helpful and friendly and it was the first time I can remember More

by Kat Perry
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill, Kyle Brewer

Apr 16, 2021

Sunset Ford of Waterloo responded

Congratulations on your Mustang! We are so happy that we had the perfect vehicle and that our team provided you with the service you deserved. Thank you for choosing Sunset Ford of Waterloo!

April 12, 2021

Dealership Rating
Employee Rating

This is the second car I purchased at Sunset Ford, Waterloo. Joe Hill & Bill Rolufs made the purchase easy & effortless. So happy with my new Escape!!! More

by cheriberry6259
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill

Apr 13, 2021

Sunset Ford of Waterloo responded

Thank you for sharing this, and congrats on your new car! We are so happy to have had the chance to work with you again, and we wish you all the best with your Escape. Enjoy, and we will see you next time!

April 10, 2021

Dealership Rating
Employee Rating

I have purchased at least 20 automobiles in my life Sales and service was the finest ever I will highly recommend this dealership Thanks to everyone involved More

by JHARTHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Brewer , Kelly Banaszek

Apr 12, 2021

Sunset Ford of Waterloo responded

Thank you so much for the kind words and recommendation! We strive to provide each customer with the best service possible, and it's great to hear that our team has taken care of you. We look forward to your next visit!

April 07, 2021

Dealership Rating
Employee Rating

Joe Hill was easy to work with, was never pushy, he understood what I was looking for and help me make a informed decision. I would recommend family and friends to Sunset Ford and Joe Hill. More

by klitteken
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill

Apr 08, 2021

Sunset Ford of Waterloo responded

Congratulations on your purchase! It was a pleasure working with you, and we appreciate the kind words and recommendation. We wish you all the best and are here for any future needs!

April 06, 2021

Dealership Rating
Employee Rating

Joe Hill was excellent to deal with! We are very happy with our new truck! Joe went over all the details and how everything works inside the truck! More

by Curran32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill , Perry Webb

Apr 06, 2021

Sunset Ford of Waterloo responded

Congratulations on your purchase! We can't thank you enough for the chance to earn your business, and our team is here for any future needs. Come back and see us!

March 23, 2021

Dealership Rating
Employee Rating

Family friendly place! Straight forward with me about my purchase and didn’t try to force me to purchase anything I didn’t want. Trustworthy More

by TEAJAYZZ64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Brewer

Mar 24, 2021

Sunset Ford of Waterloo responded

Thank you for the review. We appreciate your business and we look forward to a long relationship with you!

March 22, 2021

Dealership Rating
Employee Rating

Salesman was good. Just a little disappointed when I found a big scratch on top of the cab ,first time washing the vehicle. Looks like someone touched it up with touch up paint! That scratch was never More

by MPFERSHY
Recommend Dealer
Yes

Other Employees Tagged: Kyle Brewer, Greg Henry , Debbie Menard, Perry Webb

Mar 23, 2021

Sunset Ford of Waterloo responded

Thank you for the 5-star review!

March 20, 2021

Dealership Rating
Employee Rating

My husband and I had a pleasant experience buying our Ford Explorer. We couldn't ask for much more in a car buying experience. Kyle was pretty busy when we arrived, but he handled everything in a timely More

by lyn425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Brewer , Perry Webb

Mar 22, 2021

Sunset Ford of Waterloo responded

Thank you for the 5-star review. We’re glad you enjoyed working with Kyle! We’re proud to have him on our team. Enjoy your Explorer!

March 19, 2021

Dealership Rating
Employee Rating

Exceptional service from Joe, Perry and Bill. All very easy to work with and made our buying experience very smooth and painless. Thank you all very much! Highly recommend Sunset Ford!!! Exceptional vehic More

by Shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill , Perry Webb

Mar 22, 2021

Sunset Ford of Waterloo responded

We really appreciate your feedback! It's great to hear our staff took such great care of you! We hope to see you here again!

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