Bill Rolufs
Bill Rolufs at Sunset Ford of Waterloo

Bill Rolufs | Page 20

Finance Manager

Sunset Ford of Waterloo

1425 N Illinois Route 3
Waterloo, IL 62298

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4.9
359 Reviews

Dealership Experience

8 yrs

Industry Experience

31 yrs, 10 mos

4.9

359 Reviews

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359 Reviews of Bill Rolufs

November 29, 2020

Dealership Rating
Employee Rating

Second new vehicle bought working with Joe and Sunset Ford - Waterloo. Both experiences have been nothing but top-notch. Joe took care of retrieving an Edge with exactly what I wanted the same day I was More

by ilonastanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill , Clinton Sowards

Dec 01, 2020

Sunset Ford of Waterloo responded

We truly appreciate you taking the time to write a review of your positive experience with us, and we can’t thank you enough for your repeat business. We look forward to helping you out in the future in any way we can.

November 28, 2020

Dealership Rating
Employee Rating

I have always had good service at the Waterloo dealership Service department is mainly who I deal with. Everyone is very friendly and helpful keeping me updated. More

by decor8u2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill, Justin Heutel, Greg Henry , Kelly Banaszek, Ashley Godfrey, Danielle Jansen, Debbie Menard

Dec 01, 2020

Sunset Ford of Waterloo responded

It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Sunset Ford of Waterloo!

November 25, 2020

Dealership Rating
Employee Rating

Joe found the exact vehicle that I was looking for and I was able to get it that day. Everyone was very friendly and knowledgeable. More

by cjmerz_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill , Clinton Sowards

Nov 25, 2020

Sunset Ford of Waterloo responded

We're so glad that Joe was able to provide you with a great experience. We are here for any future needs!

November 23, 2020

Dealership Rating
Employee Rating

We were referred to Joe Hill at Sunset Ford for his excellent service and we were not disappointed. He took care of us from the time we came in and the car we bought was everything he said it was and m More

by Marc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill

Nov 24, 2020

Sunset Ford of Waterloo responded

We're so glad Joe and Bill could provide you with a great experience with us! Thank you for the great rating and review, Marc.

November 23, 2020

Dealership Rating
Employee Rating

Joe Hill was fast and friendly in getting me into the 2019 Ford Fiesta ST at a reasonable selling point that was easy on my budget. Bill point extra work in getting me a lower rate the next day which is More

by Trevor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill

Nov 23, 2020

Sunset Ford of Waterloo responded

We appreciate the kind words, Trevor! Thanks for choosing Sunset and we look forward to your next visit.

November 23, 2020

Dealership Rating
Employee Rating

Joe was amazing. He made the process easy fun and quick. I came with a trade in to a newer model explorer. Test drove and did paperwork in 2 hours. The 2017 I purchased looked new and very happy with the w More

by mtlinthestl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill

Nov 23, 2020

Sunset Ford of Waterloo responded

We love to hear this! Thank you for the great review and we look forward to your next visit with us.

November 16, 2020

Dealership Rating
Employee Rating

We was looking for an Escape and been to multiple dealers test driving them but they were a little to pricey. My wife was looking on line and seen Sunset Ford in Waterloo had a 2019 Escape and the price was More

by gjpitchford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill , Debbie Menard

Nov 17, 2020

Sunset Ford of Waterloo responded

Thanks so much for sharing your experience, and more importantly, thanks for coming to us to purchase your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do, and we'll see you next time!

November 15, 2020

Dealership Rating
Employee Rating

What a great experience! Absolutely no pressure, we drove the cars we wanted to check out and were not at all pressed to make a decision towards a higher priced car. I would highly recommend Tyler and Sunset More

by Lynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Gallaher

Nov 17, 2020

Sunset Ford of Waterloo responded

Thank you for the review and recommendation. It is great to hear that Tyler and the team provided you with the service you deserve, and we truly appreciated the chance to earn your business. We wish you many happy miles, come back and see us!

Nov 17, 2020

Lynne responded

We will be back...maybe my husband will want the new Bronco ;)

November 13, 2020

Dealership Rating
Employee Rating

Joe Hill was courteous and had the car waiting for us to look at. We appreciate the quick response in helping us. Clinton Sowards and Bill Rolufs did a fantastic job with financing and wrapping up the sale. More

by sfthuff_02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill , Clinton Sowards

Nov 17, 2020

Sunset Ford of Waterloo responded

Thanks for sharing! We pride ourselves on providing each of our customers with top-notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

November 12, 2020

Dealership Rating
Employee Rating

Great experience shopping with Tyler! Friendly and low pressure sales. Excited to walk out in our new truck and felt like he was just as excited for us. More

by kimmango
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Gallaher

Nov 13, 2020

Sunset Ford of Waterloo responded

Congratulations on your new truck! We strive to ensure each customer leaves satisfied, and we are so happy to hear that you did. We appreciated the chance to earn your business, and our team is here for any future needs. Thank you for choosing Sunset Ford of Waterloo!

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