Bill Rolufs
Bill Rolufs at Sunset Ford of Waterloo

Bill Rolufs | Page 28

Finance Manager

Sunset Ford of Waterloo

1425 N Illinois Route 3
Waterloo, IL 62298

Contact Me
4.9
359 Reviews

Dealership Experience

8 yrs

Industry Experience

31 yrs, 10 mos

4.9

359 Reviews

Write a Review

359 Reviews of Bill Rolufs

October 19, 2019

Dealership Rating
Employee Rating

Sale of new car Sunset Ford did an excellent job in locating the car that I was wanting and helped in every aspect. Joe Hill was an excellent salesman. I would recom More

by joclif1890
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill

Oct 21, 2019

Sunset Ford of Waterloo responded

Thanks for the great review! We are so glad that Joe could help you out. Your business and recommendation mean a lot to us. Please come back and see us!

October 07, 2019

Dealership Rating
Employee Rating

Great experience Joe is a Great Salesman. He was honest and straight forward from the start. Bill and Joe were great to work with. They really went above and b More

by jeff.t.pike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill

Oct 08, 2019

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review! We always encourage our team to go above and beyond for our customers, and we are so pleased to hear that they did just that for you. Thank you for choosing Sunset Ford of Waterloo, our team hopes to work with you again!

October 02, 2019

Dealership Rating
Employee Rating

Great customer experience! Kyle Brewer and the boy wonder Joe Hill did a wonderful job working with me to help me find the right truck to fit my needs. They helped answer all o More

by Bill T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill, Kyle Brewer

Oct 03, 2019

Sunset Ford of Waterloo responded

Hey Bill, and thank you for the review! We appreciate your feedback. It is great to hear our staff took such great care of you. We hope to see you here again!

October 01, 2019

Dealership Rating
Employee Rating

2011 Ford Edge Kyle made this experience super easy for me. This was my first experience buying a car from a dealership and I am glad I chose Sunset Ford. They notic More

by 1sttimebuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Brewer

Oct 02, 2019

Sunset Ford of Waterloo responded

Congratulations on the purchase of your vehicle! We couldn't be happier to hear that Kyle provided you with outstanding service, and we appreciated the chance to earn your business. Our team wishes you all the best, and we hope to have the opportunity to work with you again!

September 22, 2019

Dealership Rating
Employee Rating

2020 Ford Explorer Joe Hill was very personable and knowledgeable of my new vehicle. I had worked the night before and he and Bill Rolufs were very patient with me and k More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill

Sep 23, 2019

Sunset Ford of Waterloo responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top-notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

September 14, 2019

Dealership Rating
Employee Rating

69 year old man gets "Deal of a Lifetime" I've bought a number of cars in my lifetime, but this time I finally drove off the lot a happy car buyer. I got the exact vehicle I was wanting for a More

by Jerry
Recommend Dealer
Yes

Other Employees Tagged: Kyle Brewer

Sep 16, 2019

Sunset Ford of Waterloo responded

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do, and we'll see you next time!

September 13, 2019

Dealership Rating
Employee Rating

Sunset Ford - Waterloo: We appreciate the friendly service, the small town atmosphere, and the help they provide while shopping for s vehicle. We didn’t feel pressured or ru More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill , Brad Middendorf

Sep 16, 2019

Sunset Ford of Waterloo responded

Thank you so much for taking the time to share your experience with us, and congrats on your vehicle! Your comments keep us motivated and working hard for all our guests. We hope to be of service to you again. Take care!

September 03, 2019

Dealership Rating
Employee Rating

Super friendly and helpful. Traded in my 11 F-150 platinum for a new Limited. Julian made the process easy and was very helpful. Thanks for the great experience. More

by Collinds0609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian Henson

Sep 04, 2019

Sunset Ford of Waterloo responded

We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!

August 29, 2019

Dealership Rating
Employee Rating

Amazing service! Went and looked at an 09 ford f150 and took it home with me. Julian was amazing and got us a great deal! Highly Recommended if you are needing a vehic More

by Cbob62233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian Henson

Aug 30, 2019

Sunset Ford of Waterloo responded

Thank you for the review and recommendation. We appreciate your business and look forward to working with you again!

August 19, 2019

Dealership Rating
Employee Rating

Jeep Cherokee 2013 I scouted a '13 Jeep Cherokee online. I was directed to Joe Hill, who was very straightforward, personable, and easy to work with... I've worked with More

by RSAUNCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill

Aug 20, 2019

Sunset Ford of Waterloo responded

Thank you so much for the kind words and recommendation! Our team appreciated the chance to earn your business, and it is wonderful to hear that Joe provided you with top-notch service. We wish you many happy, safe miles, and please let us know if there is anything more we can do for you. See you again!

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