Bill Rolufs
Bill Rolufs at Sunset Ford of Waterloo

Bill Rolufs | Page 29

Finance Manager

Sunset Ford of Waterloo

1425 N Illinois Route 3
Waterloo, IL 62298

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4.9
359 Reviews

Dealership Experience

8 yrs

Industry Experience

31 yrs, 10 mos

4.9

359 Reviews

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359 Reviews of Bill Rolufs

August 13, 2019

Dealership Rating
Employee Rating

Used vehicle purchase The people at Sunset Ford made my buying experience great. The lifetime power train warranty is also worth the experience. I couldn’t be more pleased More

by Hutch
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill

Aug 14, 2019

Sunset Ford of Waterloo responded

Thank you so much for sharing this with us! We are so happy to hear that our team made your visit top-notch and we truly appreciate your business. Enjoy your vehicle!

August 10, 2019

Dealership Rating
Employee Rating

No pressure Bill presented me with all the extra warranty offers in an honest, friendly, informative way, without talking down to me are arguing with me ( as has More

by 2019 Escape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Brewer , Joshua Evans, Bill Wicklein

Aug 12, 2019

Sunset Ford of Waterloo responded

Thank you for the great review! Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

August 10, 2019

Dealership Rating
Employee Rating

Great experience Kyle was great to work with! Super friendly and worked extremely hard to get the deal that worked for me. I would recommend Sunset to my friends. More

by HOF 2016
Recommend Dealer
Yes

Other Employees Tagged: Kyle Brewer

Aug 12, 2019

Sunset Ford of Waterloo responded

Thank you so much for the kind words and recommendation! It was truly a pleasure having you here, and we look forward to working with you again in the future!

August 05, 2019

Dealership Rating
Employee Rating

Great experience! Joe Hill, was great! Took his time and went over all the paper work in detail and I have never had someone go over the car in so much detail. It was More

by cschickedanz
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill

Aug 07, 2019

Sunset Ford of Waterloo responded

Thank you for taking the time to write a review and sharing your story! Our team works hard to make every car buying experience a great one. We truly appreciate your business and congrats on the new vehicle! We wish you many happy, safe miles and will look forward to seeing you again!

August 03, 2019

Dealership Rating

08/03/19 Joshua Evans This is the most pain-free vehicle purchase I've experienced. Joshua was totally professional and ensured the whole process went smoothly. We truly More

by Benny33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Evans

Aug 06, 2019

Sunset Ford of Waterloo responded

We are so happy to hear that Josh was able to make your visit with us a great one. Congrats on the new car! It was a pleasure having you here and we appreciate your business! Come back and see us!

August 02, 2019

Dealership Rating
Employee Rating

Great buying experience Incredible. Best car buying experience I have ever had. I have bought my last 2 cars from Sunset and I will continue in the future. More

by Jameybridges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill , Mark Springer

Aug 06, 2019

Sunset Ford of Waterloo responded

We are so glad to hear that our team was able to provide you with a great car buying experience! Thanks so much for your business and we look forward to seeing you again! We wish you many safe, happy miles!

August 01, 2019

Dealership Rating
Employee Rating

The truck drove very nice, I'm real happy with my purchase. The staff at Sunset Ford were all very helpful. We drove 200mi one way to make our purchase because of the service and the way we were treated. My nex More

by Arnie920
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Brewer

Aug 02, 2019

Sunset Ford of Waterloo responded

Thank you so much for sharing this and for making the trip to our dealership! We couldn't be more pleased to know that our team provided you with the level of service you deserved, and we hope you enjoy your vehicle for years to come. Our team is here for any future needs, and please let us know if there is anything you need from us. Enjoy!

July 29, 2019

Dealership Rating
Employee Rating

Satisfied I was in the market for a Superduty truck. I was referred to Sunset Ford by my relatives Mike and Kris Massey and to work with Joe Hill as they have p More

by jmassey83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill , Mark Springer

Jul 30, 2019

Sunset Ford of Waterloo responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top-notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

July 15, 2019

Dealership Rating
Employee Rating

The Best Experience Ever When Purchasing a Car Joe Hill was a very experienced salesman and answered all our questions and concerns with complete and thorough answers. There were no hidden charges More

by lindandler58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill

Jul 23, 2019

Sunset Ford of Waterloo responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top-notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

July 12, 2019

Dealership Rating
Employee Rating

Great experience I have been vary pleased with all points of contact. Simply put great people focused on their customers . I look forward to dealing with sunset again More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian Henson, Brad Middendorf

Jul 15, 2019

Sunset Ford of Waterloo responded

Thank you so much for the wonderful rating and positive feedback! Thank you for choosing Sunset Ford of Waterloo, we hope to work with you again!

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