Bill Rolufs | Page 31

Awesome team! Bill was super friendly, very informative and experienced, definitely would recommend him to anyone I know!! Joshua Evans was my salesman and I can’t Bill was super friendly, very informative and experienced, definitely would recommend him to anyone I know!! Joshua Evans was my salesman and I can’t say enough about his efforts on making sure I was happy With my choice on my Jeep Cherokee Limited. Thank you both for staying late to get me into my new to me Jeep!! More

Report | Print

Excellant service from the sales department ! I have been looking for a good used Jeep Wrangler Unlimited for a while. I ran across an ad from Sunset Ford of Waterloo Illinois. They had a Jeep tha I have been looking for a good used Jeep Wrangler Unlimited for a while. I ran across an ad from Sunset Ford of Waterloo Illinois. They had a Jeep that I was interested in. I e-mailed the dealership and was connected with Julian Henson. I live in Arkansas and was willing to drive 360 miles and six hours one way to his dealership if we could work out a deal. Julian was an absolute pleasure to work with ! He was very patient with me and all my questions about buying a vehicle from another State. It took me several days to get the Jeep bought because of the way that I work, but Julian kept me posted on the progress of the paperwork involved. There were several issues that came up dealing with my Credit Union, but Julian handled everything. At no time did Julian or Bill Rolufs in Finance, put me under any kind of pressure during this purchase. I highly recommend Julian to anyone considering buying a vehicle. In my opinion, he went above and beyond for my wife and I, going so far as sending me links for tickets to the Cardinal Baseball game and recommending places to eat while in the St Louis area. Julian also topped off my tank on the Jeep for the trip home, which he didn't have to do ! Julian also followed up after the sale a few days later to make sure everything was going well and to answer any more question that I my have had about the Jeep. Absolutely a great guy to work with. Thanks Julian...Mike More

Report | Print

Sunset Ford - Waterloo (Joe Hill) Sunset Ford Waterloo dealership is extremely clean and well organized! All staff are very friendly and helpful yet not too overbearing. We have had ex Sunset Ford Waterloo dealership is extremely clean and well organized! All staff are very friendly and helpful yet not too overbearing. We have had experiences with many aspects of the dealership from the service department (Brad Middendorf is very knowledgeable and keeps great communication with the vehicle owners) to most recently the sales department. We just recently purchased a brand new Ford Escape. Joe Hill was wonderful to work with! He was very helpful in answering all of our questions. He was extremely knowledgeable about the car we purchased and as well helpful in showing us how to sync our car with our phones, etc. Mark Springer and Bill Roulfs were also very helpful, attentive and nice to work with! Thank you to all! More

Report | Print

Why choose sunset ford i Had been trying to buy a ford transit to add to my fleet for about a year. Problem was I wanted a spacific color and was having trouble finding what i Had been trying to buy a ford transit to add to my fleet for about a year. Problem was I wanted a spacific color and was having trouble finding what I wanted. Instead of trying to sell me what I did not want Kyle was patient and was constantly looking for what I did want. When I got the call I went in and within seven days I got my transit shipped, cleaned, prepped, and in my garage. Dedicated, relentless pursuit of what the customer wants is how I would describe my experience. Thank you Kyle and sunset for for taking care of the little guy. More

Report | Print

2013 Silverado 1500 Kyle was extremely helpful during the whole process. Truly cared about you and wasn’t just trying to push a sale. Will definitely come back when I’m r Kyle was extremely helpful during the whole process. Truly cared about you and wasn’t just trying to push a sale. Will definitely come back when I’m ready to upgrade. More

Report | Print

New truck Overall experience excellent. Julian our salesman very helpful throughout process. Julian explained everything about the truck and helped us get every Overall experience excellent. Julian our salesman very helpful throughout process. Julian explained everything about the truck and helped us get everything setup. Would definitely buy there again. More

Report | Print

Awesome Great service and wonderful people to give it. Everything was explained clearly and with great detail. Love the new vehicle! Thanks for everything, yo Great service and wonderful people to give it. Everything was explained clearly and with great detail. Love the new vehicle! Thanks for everything, you guys were great! More

Report | Print

Pleasant care buying experience Saw a car on web site I thought I might be interested in. Joe Hill, my sales rep, met me at the front door of Sunset Ford in Waterloo. He had the veh Saw a car on web site I thought I might be interested in. Joe Hill, my sales rep, met me at the front door of Sunset Ford in Waterloo. He had the vehicle ready to show. After a test drive I made an offer. There was no pressure to buy. All of my questions were answered and my concerns were addressed. Bill Rolufs handled the business end of the transaction. He had all of the paperwork completed before I arrived to close the deal. More

Report | Print

Great experience Everyone was very pleasant and helpful. Our salesperson was Joe Hill. He was knowledgeable about the vehicle and very thorough when familiarizing us w Everyone was very pleasant and helpful. Our salesperson was Joe Hill. He was knowledgeable about the vehicle and very thorough when familiarizing us with all the features. More

Report | Print

Right vehicle, right price Had what we were looking for in our price range! The vehicle appeared to be clean and in good shape from photos, and it was when we finally saw it in Had what we were looking for in our price range! The vehicle appeared to be clean and in good shape from photos, and it was when we finally saw it in person. We assumed the dealership was in Waterloo IOWA, not Waterloo ILLINOIS, so this was a bit of a drive for us from Minneapolis! But it worked out and we've got a good "new" used car now. More

Report | Print