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Bill Stoufer

Overview Reviews (291) Inventory (303)

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Bill Stoufer

Bill Stoufer | Page 12

Service Specialist

Parks Ford Lincoln of Gainesville

3333 North Main Street
Gainesville, FL 32609

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4.9

291 Reviews

Overview Reviews (291) Inventory (303)

4.9

291 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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291 Reviews of Bill Stoufer

June 26, 2025

Dealership Rating

Employee Rating

Direct scheduling with the Service was easy. The agent provided dates and times best suited for my service. He checked in the. Vehicle making sure he understood my requests and kept me informed The agent provided dates and times best suited for my service. He checked in the. Vehicle making sure he understood my requests and kept me informed of progress throughout the wait. Service was performed professionally and vehicle was cleared of any remaining paper or debris from service work. He reviewed the entire service with me making any explanations and estimated scheduling for next service. Parks Ford is my preferred dealership and Bill Stouffer is the Service Agent I prefer to do business with. This is a first class team and I entrust my automobile to them to help maintain it. More

by MajorS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Fortin, George Plourde

Jun 26, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you so much for your thoughtful feedback. We're proud to have Bill on our team and appreciate your trust in us to care for your vehicle. We look forward to seeing you again for your next service visit! Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

June 21, 2025

Dealership Rating

Employee Rating

Bill Stoufer was very helpful as he always is & kept me informed at every step informed at every step More

by R_RICKAR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 22, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We’re glad to hear Bill took great care of you and kept you informed throughout your visit. We appreciate your continued trust and look forward to seeing you for your next service. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

June 21, 2025

Dealership Rating

Employee Rating

I was able to get my appt in just a few days, valet service was great, Bill as always, very professional. service was great, Bill as always, very professional. More

by SB3CBS

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 21, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback! We're glad to hear you had a smooth experience with valet service and that Bill took great care of you. We look forward to seeing you again for your next visit. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

June 19, 2025

Dealership Rating

Employee Rating

Bill Stoufer always provides good service. That’s why I always call him for help. That’s why I always call him for help. More

by ellenjoneseng

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 20, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your continued trust and kind words about Bill! We're glad to have him on our team and look forward to helping you again soon. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

June 17, 2025

Dealership Rating

Employee Rating

It was my first experience and the service was amazing. The problem I had was getting the truck to get serviced. I requested pickup and delivery and they thought that I was going to drop it off at dealer The problem I had was getting the truck to get serviced. I requested pickup and delivery and they thought that I was going to drop it off at dealership a drop in communication on their part. More

by scottrgators

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 18, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback and for giving us the opportunity to service your vehicle. I’m glad to hear the service itself was amazing. I apologize for the miscommunication regarding the pickup and delivery—this is something we’ll work on improving. We truly value your business and look forward to providing an even smoother experience next time. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

June 14, 2025

Dealership Rating

Employee Rating

Good service. . Service Manager was courteous and seemed to understand my concern. It was my second time at Service within 2.5 weeks. . Service Manager was courteous and seemed to understand my concern. It was my second time at Service within 2.5 weeks. More

by wenona722

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zack Perkins

Jun 17, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for coming back to see us and for sharing your experience. I'm glad we were able to address your concern and provide courteous service. We appreciate your continued trust and look forward to seeing you for your next service. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

June 12, 2025

Dealership Rating

Employee Rating

Bill has taken care of my vehicles for many years. He is why I buy a Ford (though not from Parks!).. He is why I buy a Ford (though not from Parks!).. More

by JBG1942

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Jun 12, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We truly appreciate your continued trust in Bill over the years. We’d love the opportunity to earn your sales business here at Parks as well. Please don’t hesitate to reach out if there’s anything we can do for you. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

June 10, 2025

Dealership Rating

Employee Rating

Very good I will come back . My truck is running well. I have an appointment in Dec My truck is running well. I have an appointment in Dec More

by RIEUNE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 12, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We're glad your truck is running well, and we look forward to seeing you again in December. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

June 09, 2025

Dealership Rating

Employee Rating

Very timely and advisor get in touch with me each step . Pick up was easy as well. Pick up was easy as well. More

by aftereffectslwp

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 09, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad everything was handled in a timely manner and that your advisor kept you updated throughout the process. We’re happy to hear pickup was smooth too. Looking forward to your next visit! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

June 06, 2025

Dealership Rating

Employee Rating

Prompt service. They always do a great job and have great communications. Will definitely return. They always do a great job and have great communications. Will definitely return. More

by mmmbooth

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 07, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We’re glad to hear you received prompt service and clear communication. We appreciate your trust and look forward to your next visit! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

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