Bill Tegethoff

Salerno Duane Chrysler Jeep responded

We are truly grateful for your incredible review and longtime business! Reliability and comfort are exactly what we aim to provide every customer, so hearing that we've consistently earned your trust across multiple purchases and service visits is the highest compliment we could receive. Thank you for your continued loyalty!

Salerno Duane Chrysler Jeep responded

Thank you for your review and honest feedback. It’s great to hear you appreciated our service and pricing, but we apologize that your visit took so long. We understand your frustration. We are actively working to streamline our daily schedule and hope to give you a much faster experience next time!

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to leave us a review. Safety and peace of mind are so important, especially when dealing with scary vehicle symptoms, so we're happy to hear our team did a great job taking care of the problem. We appreciate your compliment on our staff's professionalism and look forward to keeping your Jeep safe on the road!

Salerno Duane Chrysler Jeep responded

Thank you for sharing your 5-star experience with us Steven! We're so glad everyone you met was polite and helpful, and that the complimentary Lyft service added extra convenience to your day. We appreciate your trust in our dealership and hope to see you again soon!

Salerno Duane Chrysler Jeep responded

We love hearing that you keep coming back to us! Providing professional guidance and taking great care of your Jeep is what we're all about. Thanks for the awesome feedback and for being a part of our dealership family!

Salerno Duane Chrysler Jeep responded

Thank you for the fantastic 5-star review! We're thrilled to hear that you had such an excellent experience with our service team. Knowing that you feel confident and well taken care of means a great deal to us. We truly appreciate your loyalty and are grateful for the opportunity to earn your trust. We look forward to providing you with the same outstanding service for many years to come!

Salerno Duane Chrysler Jeep responded

Thank you for your feedback! We appreciate your patience with the delay during your oil change and are glad our waiting area provided a comfortable place for you to stay productive while your vehicle was being serviced. Thank you for choosing us, and we look forward to providing you with an even better experience on your next visit!

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience! We're glad to hear our team was friendly, helpful, and informative. We appreciate your support and hope to see you again in the future!

Salerno Duane Chrysler Jeep responded

We really appreciate your continued trust over the years! It’s great to hear that both your service visits and recent purchase experience have consistently been positive. Thank you for being part of our dealership family—we look forward to taking care of you for many years to come!

Salerno Duane Chrysler Jeep responded

We’re very sorry to hear about the lack of follow-up regarding your recall. You should have received an update, especially after being told the part would be ordered. We understand how important recall repairs are and apologize for the delay and missed communication. Please contact our service management team directly so we can check the status of the part and schedule your appointment as soon as possible. We appreciate you bringing this to our attention and look forward to resolving it promptly.