Matthew Fuchs

Salerno Duane Chrysler Jeep responded

We are truly grateful for your high recommendation! Creating a comfortable, friendly atmosphere from the moment you step through the door is what sets us apart, and we're so proud of Jillian for taking such great care of you. Thank you for choosing us for your vehicle needs, and enjoy your purchase!

Salerno Duane Chrysler Jeep responded

Thank you for the wonderful feedback! Hearing that you always have a great visit means the world to our service team. Will does a fantastic job keeping our customers updated, and we’ll make sure he gets the shout-out. We look forward to serving you again down the road!

Salerno Duane Chrysler Jeep responded

Thank you so much for taking the time to share your 5-star review! We're glad we could promptly identify the defect and get your cracked windshield replaced within just a few hours. Getting you back on the road safely and quickly is always our priority. We appreciate your business and hope to see you again down the road!

Salerno Duane Chrysler Jeep responded

We are truly grateful for your incredible review and longtime business! Reliability and comfort are exactly what we aim to provide every customer, so hearing that we've consistently earned your trust across multiple purchases and service visits is the highest compliment we could receive. Thank you for your continued loyalty!

Salerno Duane Chrysler Jeep responded

Thank you for your review and honest feedback. It’s great to hear you appreciated our service and pricing, but we apologize that your visit took so long. We understand your frustration. We are actively working to streamline our daily schedule and hope to give you a much faster experience next time!

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to leave us a review. Safety and peace of mind are so important, especially when dealing with scary vehicle symptoms, so we're happy to hear our team did a great job taking care of the problem. We appreciate your compliment on our staff's professionalism and look forward to keeping your Jeep safe on the road!

Salerno Duane Chrysler Jeep responded

We sincerely apologize for the distress and frustration these engine issues have caused. Our goal is always to deliver dependable, complete repairs, and we regret that your experience fell far short of that standard. Please get in touch with our Service Director at your earliest convenience so we can discuss the repairs performed and address your concerns directly.

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience! We know your time is valuable, so we're glad our transportation assistance and regular communication helped make your visit as smooth and hassle-free as possible. We appreciate your loyalty and look forward to serving you on your next visit!

Salerno Duane Chrysler Jeep responded

Thank you for your feedback. We sincerely apologize that it took multiple visits without resolving the issue with your vehicle. We understand your frustration, as this is certainly not the level of service we aim to provide. Please reach out to our service management team directly so we can make this right for you.

Salerno Duane Chrysler Jeep responded

Thank you for sharing your 5-star experience with us Steven! We're so glad everyone you met was polite and helpful, and that the complimentary Lyft service added extra convenience to your day. We appreciate your trust in our dealership and hope to see you again soon!