Matthew Fuchs

Very easy process from start to finish. Great communication and customer service. I will be returning. Great communication and customer service. I will be returning. More

by cdavin12 Verified Customer Verified Customer

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Great service department. We'll organized and very caring about my concerns and recall items. I was kept in the loop about the progress of the repair. Great place to buy and We'll organized and very caring about my concerns and recall items. I was kept in the loop about the progress of the repair. Great place to buy and to service your vehicle. More

by vinamato456 Verified Customer Verified Customer

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Repaired my 3rd row head rest so that it functions perfectly now. Repair was accomplished same-day, and when I couldn’t get to the Service shop in time before closing Matthew offered to drive it over perfectly now. Repair was accomplished same-day, and when I couldn’t get to the Service shop in time before closing Matthew offered to drive it over to the showroom parking lot and give the keys to the sales office. I was able to get there before their closing time. It was a great gesture and an added extra in terms of service. More

by Dkl Verified Customer Verified Customer

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Great Service. Very friendly and accommodating. Have been a loyal customer and would never go anywhere else. Very friendly and accommodating. Have been a loyal customer and would never go anywhere else. More

by cjpuleo13 Verified Customer Verified Customer

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I’ve brought my Jeep here three times now, and every visit has been consistently impressive—thanks to Matt. He takes the time to thoroughly go through the vehicle, making sure nothing gets overlooked. W visit has been consistently impressive—thanks to Matt. He takes the time to thoroughly go through the vehicle, making sure nothing gets overlooked. What really stands out is his attention to detail and how he addresses every issue the techs identify, ensuring everything is properly corrected. It’s rare to find someone this dedicated and thorough in service work. Matt goes above and beyond every time, and it shows in the quality of the results. Hands down the best Jeep service experience I’ve had. Highly recommend! More

by Nicholas J Racioppo Verified Customer Verified Customer

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Bought the car used but have been using them for service for years. It has always been a great experience. for years. It has always been a great experience. More

by Jim R Verified Customer Verified Customer

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Excellent service from me booking my vehicle in at short notice due to my oversight, to dropping off and getting it back with all the work done. Everyone at Salerno was very eager to help. notice due to my oversight, to dropping off and getting it back with all the work done. Everyone at Salerno was very eager to help. More

by bgarrard1956 Verified Customer Verified Customer

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Clean tidy open on time. Your vehicle is in the shop as soon as you arrive. And are quick to get you out on time if your waiting. Good job. Your vehicle is in the shop as soon as you arrive. And are quick to get you out on time if your waiting. Good job. More

by michaelbyf Verified Customer Verified Customer

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Yet again, spectacular service, courtesy, and communication. Matt checked me in when I dropped off my Jeep, a day early (my scheduling needs) crisply. He recognized me, by name, as I walked in communication. Matt checked me in when I dropped off my Jeep, a day early (my scheduling needs) crisply. He recognized me, by name, as I walked in the door. ..and the team actually finished the work the same day! A day before my appointment! Yes, unusual for sure most times, but they had the bandwidth that day and delivered! This is why I’m a client of the whole dealership for 30 [35?) years! More

by Gene M. Verified Customer Verified Customer

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We had some problems getting the mirror, but I know that is a function of the supplier rather than Salerno Duane. The guys notified me promptly when it finally came in AND was not broken in transit. I was is a function of the supplier rather than Salerno Duane. The guys notified me promptly when it finally came in AND was not broken in transit. I was able to schedule an appointment to have the mirror installed soon thereafter and the guys did a great job. In fact, it was done same day I dropped off the car instead of the next day. Great job! Many thanks for the excellent service. Best regards, Mark S. Dow. More

by Mark Dow Verified Customer Verified Customer

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