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Matthew Fuchs
Matthew Fuchs at Salerno Duane Chrysler Jeep

Matthew Fuchs

Service Advisor

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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4.7
279 Reviews

Dealership Experience

4 yrs, 1 mo

Industry Experience

10 yrs, 11 mos

Languages Spoken

English English

4.7

279 Reviews

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279 Reviews of Matthew Fuchs

June 27, 2026

Dealership Rating
Employee Rating

My oil change was a little bit delayed, but luckily they had a nice spot for me to do work More

by craigagrusti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Tegethoff, Felicia Wardrick, Paul Bonilla

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June 18, 2026

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Employee Rating

Great great great great great great great great great great great great great great service More

by george.kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 24, 2026

Salerno Duane Chrysler Jeep responded

We’re really glad to hear you had such a great service experience. We appreciate your support and look forward to seeing you again!

June 16, 2026

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Employee Rating

Matt was very responsive to all my texts. The work was done in a timely basis and all my expectations were met or exceeded. More

by ragdeem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 24, 2026

Salerno Duane Chrysler Jeep responded

We appreciate you sharing your experience. It’s great to hear Matt was responsive and that the work was completed on time while meeting your expectations. We’re glad everything went smoothly and look forward to serving you again!

June 11, 2026

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Employee Rating

Excellent service department. Good follow through and transparency. I highly recommend and will be back. More

by n.m.ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Salerno, Cory Taylor, Felicia Wardrick, Paul Bonilla, Carlos Vega

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Jun 24, 2026

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to leave a 5-star review! We’re glad to hear you had a positive experience with our service department and appreciated the follow-through and transparency. We truly appreciate your recommendation and look forward to seeing you again!

June 11, 2026

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Excellent dealership! Such professionalism and knowledge. I’m leading my jeep and I’m super happy! More

by Dixie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 24, 2026

Salerno Duane Chrysler Jeep responded

Thank you for the great feedback! We're glad to hear you had such a professional and knowledgeable experience with our team and that you're very happy with your Jeep. We truly appreciate your support and look forward to seeing you again!

May 30, 2026

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Employee Rating

The people there are friendly, helpful and informative could’ve been a better experience they’re great More

by carol.barberio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Tegethoff, Felicia Wardrick, Paul Bonilla

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Jun 01, 2026

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience! We're glad to hear our team was friendly, helpful, and informative. We appreciate your support and hope to see you again in the future!

May 30, 2026

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Employee Rating

Salerno Duane is the best business. Always top notch on time and customer first. Never have issues More

by vlizza91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Salerno, Paul Bonilla

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Jun 01, 2026

Salerno Duane Chrysler Jeep responded

Thank you for your feedback and 5-star review! We're glad to hear you've consistently experienced timely, reliable service and a customer-focused approach from our team. We truly appreciate your support and look forward to serving you again!

May 28, 2026

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Employee Rating

Matthew is very communicative about the repairs and timeframes. Always willing to go the extra yard to assist. More

by charvalamj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 01, 2026

Salerno Duane Chrysler Jeep responded

Thank you for your feedback! We're glad to hear Matthew has kept you well informed and gone the extra mile to help with your repairs and timelines. We appreciate your trust and look forward to continuing to assist you.

May 15, 2026

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Employee Rating

Quick and on time service. Professional and accommodating. Clean and welcoming waiting area and a quick walk to a nice downtown. More

by ianmcgon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 01, 2026

Salerno Duane Chrysler Jeep responded

Thank you for your 5-star feedback! We're glad you enjoyed prompt, professional service and found our waiting area comfortable and welcoming. It's great to hear you were able to take advantage of our convenient downtown location while we took care of your vehicle. We appreciate your business!

April 23, 2026

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Employee Rating

Very easy process from start to finish. Great communication and customer service. I will be returning. More

by cdavin12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 04, 2026

Salerno Duane Chrysler Jeep responded

Thank you for the great feedback! We’re glad to hear the process was smooth from start to finish and that communication and service met your expectations. We appreciate your business and look forward to seeing you again!

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