Matthew Fuchs
Matthew Fuchs at Salerno Duane Chrysler Jeep

Matthew Fuchs

Service Advisor

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

Contact Me
4.7
298 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

11 yrs, 4 mos

Languages Spoken

English English

4.7

298 Reviews

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298 Reviews of Matthew Fuchs

October 30, 2026

Dealership Rating
Employee Rating

Great service. So fast and easy. Will always bring my jeep here. They made this so easy. More

by Mblom44
Service Price Transparency
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Recommend Dealer
Yes
Nov 02, 2026

Salerno Duane Chrysler Jeep responded

Thank you so much for the fantastic 5-star review! We know your time is valuable, so making your service visit fast, easy, and completely hassle-free is always our goal. Knowing you plan to always bring your Jeep to our team means the world to us. We truly appreciate your loyalty and look forward to welcoming you back next time!

October 22, 2026

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The staff provides accurate and timely information. The facility keeps to the schedule that was booked. Overall, it's one of the better places to bring your car. More

by ianmcgon
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Recommend Dealer
Yes
Oct 27, 2026

Salerno Duane Chrysler Jeep responded

Thank you so much for the great 5-star review! We know how valuable your time is, so keeping strictly to our scheduled appointments and providing clear, timely information are always top priorities for our service team. We appreciate your trust in us and look forward to welcoming you back for your next visit!

October 14, 2026

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The first thing as I walked through the door a warm smile and a welcome. That’s all there is to it. A warm welcome separates the dealerships. Jillian was knowledgeable and friendly. What I liked about this i More

by MARKMISHRA
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Recommend Dealer
Yes

Other Employees Tagged: Bill Tegethoff, Felicia Wardrick, Paul Bonilla , Jillian Maloff

Oct 14, 2026

Salerno Duane Chrysler Jeep responded

We are truly grateful for your high recommendation! Creating a comfortable, friendly atmosphere from the moment you step through the door is what sets us apart, and we're so proud of Jillian for taking such great care of you. Thank you for choosing us for your vehicle needs, and enjoy your purchase!

October 09, 2026

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Always a great experience! Appreciate all the communication while my car was there-Will was very helpful! More

by kel222
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Recommend Dealer
Yes
Oct 14, 2026

Salerno Duane Chrysler Jeep responded

Thank you for the wonderful feedback! Hearing that you always have a great visit means the world to our service team. Will does a fantastic job keeping our customers updated, and we’ll make sure he gets the shout-out. We look forward to serving you again down the road!

October 04, 2026

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We appreciate the quick resolution with our cracked windshield. It was deed defective and we were able to schedule a replacement. The service was done within hours. Thank you. More

by dntwalsh
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Recommend Dealer
Yes
Oct 14, 2026

Salerno Duane Chrysler Jeep responded

Thank you so much for taking the time to share your 5-star review! We're glad we could promptly identify the defect and get your cracked windshield replaced within just a few hours. Getting you back on the road safely and quickly is always our priority. We appreciate your business and hope to see you again down the road!

September 23, 2026

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Salerno Duane has always been a reliable and comfortable dealership to both purchase from and service my vehicles. Over the years my family have purchased several vehicles from them and they are always our More

by cpolla1
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Recommend Dealer
Yes
Sep 23, 2026

Salerno Duane Chrysler Jeep responded

We are truly grateful for your incredible review and longtime business! Reliability and comfort are exactly what we aim to provide every customer, so hearing that we've consistently earned your trust across multiple purchases and service visits is the highest compliment we could receive. Thank you for your continued loyalty!

September 19, 2026

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Great service and good pricing , only thing is that it took 3 hrs for an oil change and tire rotation. I did have a recall but still shouldn’t take 3 hrs when I made an appointment, if I was a talk in I c More

by Jay Jay
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Recommend Dealer
Yes
Sep 23, 2026

Salerno Duane Chrysler Jeep responded

Thank you for your review and honest feedback. It’s great to hear you appreciated our service and pricing, but we apologize that your visit took so long. We understand your frustration. We are actively working to streamline our daily schedule and hope to give you a much faster experience next time!

September 13, 2026

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They did a great job. The jeep had som shaking issues a few different times which was a bit scary. The service people were always polite and professional. More

by cdrsports
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Recommend Dealer
Yes

Other Employees Tagged: Bill Tegethoff

Sep 15, 2026

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to leave us a review. Safety and peace of mind are so important, especially when dealing with scary vehicle symptoms, so we're happy to hear our team did a great job taking care of the problem. We appreciate your compliment on our staff's professionalism and look forward to keeping your Jeep safe on the road!

September 10, 2026

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Employee Rating

Repaired pistons without replacing gaskets causing severe overheating and need replacement of fluid housing partd More

by wynoniawilson
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Recommend Dealer
No
Sep 15, 2026

Salerno Duane Chrysler Jeep responded

We sincerely apologize for the distress and frustration these engine issues have caused. Our goal is always to deliver dependable, complete repairs, and we regret that your experience fell far short of that standard. Please get in touch with our Service Director at your earliest convenience so we can discuss the repairs performed and address your concerns directly.

September 06, 2026

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Excellent service as always! An Uber was ordered for me. I was kept informed the whole experience was great. More

by sean.cox
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Recommend Dealer
Yes
Sep 15, 2026

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience! We know your time is valuable, so we're glad our transportation assistance and regular communication helped make your visit as smooth and hassle-free as possible. We appreciate your loyalty and look forward to serving you on your next visit!

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