Matthew Fuchs

Salerno Duane Chrysler Jeep responded

Thank you for your feedback. We sincerely apologize that it took multiple visits without resolving the issue with your vehicle. We understand your frustration, as this is certainly not the level of service we aim to provide. Please reach out to our service management team directly so we can make this right for you.

Salerno Duane Chrysler Jeep responded

Thank you for sharing your 5-star experience with us Steven! We're so glad everyone you met was polite and helpful, and that the complimentary Lyft service added extra convenience to your day. We appreciate your trust in our dealership and hope to see you again soon!

Salerno Duane Chrysler Jeep responded

Thank you for your continued trust in our team! Matt takes great pride in keeping our customers informed and well cared for, so he will be thrilled to read your kind words. We are grateful for your business and proud to be your go-to service shop!

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your 5-star review Brian! Making service easy by taking care of transportation for you is always our goal. We appreciate your business and hope to see you again down the road!

Salerno Duane Chrysler Jeep responded

Thank you for being such a valued, long-term customer! Every year gives us a chance to improve, so knowing our service has been consistently strong for you lately is fantastic to hear. We're excited to keep providing you with top-tier care for many years to come!

Salerno Duane Chrysler Jeep responded

We love hearing that you keep coming back to us! Providing professional guidance and taking great care of your Jeep is what we're all about. Thanks for the awesome feedback and for being a part of our dealership family!

Salerno Duane Chrysler Jeep responded

We truly appreciate you taking the time to share your experience! It's great to hear that every visit has been smooth and that our team continues to provide knowledgeable, dependable service. Making sure your vehicle is completed on schedule and keeping our customers confident in their service is something we take pride in. Thank you for your continued trust and support. We look forward to continuing to provide you and your vehicle with the care you deserve for many years to come!

Salerno Duane Chrysler Jeep responded

Thank you for the fantastic 5-star review! We're thrilled to hear that you had such an excellent experience with our service team. Knowing that you feel confident and well taken care of means a great deal to us. We truly appreciate your loyalty and are grateful for the opportunity to earn your trust. We look forward to providing you with the same outstanding service for many years to come!

Salerno Duane Chrysler Jeep responded

Thank you for the great review! We're happy to hear that our team provided friendly, efficient, and professional service and that your vehicle is feeling great after your visit. We truly appreciate your recommendation and your trust in our service team. We look forward to welcoming you back for your future maintenance needs and continuing to provide you with a great experience!

Salerno Duane Chrysler Jeep responded

Thank you for the great review! We're glad to hear that our team provided friendly service, strong communication, and a quick resolution to your concerns. Creating a smooth and positive experience for both sales and service is something we truly value. We appreciate your recommendation and your trust in our team. Thank you for choosing us, and we look forward to continuing to provide you with excellent service in the future!