Paul Bonilla
Paul Bonilla at Salerno Duane Chrysler Jeep
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Paul Bonilla

Service Writer

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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4.6
56 Reviews
4.6

56 Reviews

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56 Reviews of Paul Bonilla

April 27, 2024

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Employee Rating

Always ready to assist and give the best recommendations. Appointments are given in a reasonable amount of time, considering the times we are living in now. Overall, really satisfied! More

by Pepe Luque
Service Price Transparency
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Recommend Dealer
Yes

April 10, 2024

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Pleasant and knowledgeable staff. Always helpful and through, communication is clear and timely. Highly recommend More

by bethjeffrey
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Recommend Dealer
Yes
Apr 17, 2024

Salerno Duane Chrysler Jeep responded

Thank you for your recommendation and 5- star review Beth. We’re thrilled that you had a positive experience with us and we thank you for your business. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

April 10, 2024

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Love Salerno Duane. We have purchased three cars from Boris Aguirre. He’s the best. More

by loolooash
Service Price Transparency
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Recommend Dealer
Yes
Apr 17, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5- star review! Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future. Enjoy the new vehicle!

April 08, 2024

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always great service. easy to schedule. had spots available as soon as the next day. More

by jbrennan3
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Recommend Dealer
Yes
Apr 08, 2024

Salerno Duane Chrysler Jeep responded

Thank you for your feedback and 5 - star review! We appreciate your business and taking the time to leave us your comments. We look forward to serving you again in the future.

April 03, 2024

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Lack of communication when car is being serviced. It has taken 5 months to fix. I picked it up twice when they said it was fixed only to get home and realize it was not fixed. Dropped car off on a We More

by Kelly and Bill
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Recommend Dealer
No

Other Employees Tagged: Bill Tegethoff

March 23, 2024

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Great customer service. The men at service were friendly and courteous. The service took less time than projected! More

by drrx111
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuche, Bill Tegethoff

Mar 25, 2024

Salerno Duane Chrysler Jeep responded

We are so happy to get that wonderful feedback on your service experience! We will continue to strive to provide the best for you and our customers. Safe travels! Thanks again for your review and your business.

March 22, 2024

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Service was excellent. My car was done is a short period of time. I am a big fan. More

by kjbrodbeck
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Recommend Dealer
Yes
Mar 25, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

March 17, 2024

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Took 5 months and several trips to the dealership, letters to jeep company, several unreturned phone calls to the service manager, and fronting money to rent a car through enterprise to get my 2023 je More

by joeytorello
Service Communication
Recommend Dealer
No
Mar 19, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

March 16, 2024

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Thank you again for a great service Paul Bonila, you and your team do an amazing job. Looking forward to seeing you next time. You always take great care of me, and my vehicle. When I leased my car four More

by will.howardb
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Recommend Dealer
Yes

March 06, 2024

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I’ve been a Salerno Duane customer for over fifteen years. I also live in Bloomfield, so it’s a bit of a trip. I think that says something about how I feel about services provided. Billy was very helpf More

by alana.middleton
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Recommend Dealer
Yes
Mar 13, 2024

Salerno Duane Chrysler Jeep responded

We really appreciate you taking the time to leave us a 5 star review, Alana. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

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