451 Reviews
Write a ReviewDealership Experience
16 yrs, 3 mos
Industry Experience
25 yrs, 11 mos
451 Reviews of Bill Terhorst
August 02, 2019
Great Service! Bill was amazing and patient, answered all our questions, and helped us find just the right car for our family... We will definitely go back and wo Bill was amazing and patient, answered all our questions, and helped us find just the right car for our family... We will definitely go back and work with him again for all of our future needs! The Tapella's More
August 01, 2019
Bill is great Loved having Bill as our salesman, he was very personable and helpful, and made sure we were very well informed before buying the car that day. Loved having Bill as our salesman, he was very personable and helpful, and made sure we were very well informed before buying the car that day. More
July 30, 2019
Large dealer but easy to deal with Lots of people shopping for cars there, but they always try to accomodate you, also quick response to email and phone calls. Working with Ray, Bill, a Lots of people shopping for cars there, but they always try to accomodate you, also quick response to email and phone calls. Working with Ray, Bill, and Mohit has been smooth and simple. Overall very good experience. More
Other Employees Tagged: Ray Luttrell, Mohit Saini
July 26, 2019
In search for the missing link So I was looking for a Honda Accord for my 18 year old son. But not just any accord. A 2012 Sedan which had to be gray exterior, black interior and ha So I was looking for a Honda Accord for my 18 year old son. But not just any accord. A 2012 Sedan which had to be gray exterior, black interior and had to have a sun roof. Looked around everywhere. I did find some which were cheaper than others, but most had over 100K miles on them. Most were also being sold by small dealers. Then I came across our 2012 Accord EX-L with everything and much more from our list with only 70K miles. We thought it was too good to be true, so we took a drive to Valley Honda which is our closest Honda dealer. We were supposed to speak to Soham, but he was busy with a different client so he introduced us to Bill. What can I say, it couldn't have turned out any better. Bill could have brushed us off since we were not buying a new car, etc. However instead he treated us as if we were buying a brand new 30K Honda. He went over the car with us, explained everything that had been done to the car at the dealer. Showed us the Carfax report, etc. What can I say, I could have walked out since the sales manager did not agree on my offer. But how can I do that to Bill, besides we were off by a few hundred dollars. The car was impeccable, we still cant figure out who owned it as it looks as if it had come out of the production line the day before. Obviously Valley Honda's delivery team did an amazing job on it but still I have seen my shares of used cars and can tell which cars are family owned and which ones are not. Anyways, Bill helped us get the car and was there until I left happy. My son is beyond himself with his new car, all due to Bill's hard work, dedication and politeness. Now let's hope the folks at the service department are as good as Bill. More
June 28, 2019
Patient & Understanding Bill is very helpful and patient during the car buying process. He does an amazing job of finding the right fit for you! Highly recommend! Bill is very helpful and patient during the car buying process. He does an amazing job of finding the right fit for you! Highly recommend! More
June 23, 2019
Great place to buy a Honda Great knowledgable sales people who will walk you through the vehicle’s technology, which changes annually, patiently and carefully. The dealership i Great knowledgable sales people who will walk you through the vehicle’s technology, which changes annually, patiently and carefully. The dealership is clean, modern and comfortable. More
Other Employees Tagged: JD Olivares
June 07, 2019
My New Honda CRV Lease Bill was a pleasure to work with. He explained everything to us from beginning to end. We look forward to continuing our relationship with Valley Hond Bill was a pleasure to work with. He explained everything to us from beginning to end. We look forward to continuing our relationship with Valley Honda. More
Other Employees Tagged: Nick Capezio
June 04, 2019
Top-notch! Bill Terhorst was super helpful with getting us acclimated with our new Pilot - he stayed late on a Saturday night to make sure we were all setup with Bill Terhorst was super helpful with getting us acclimated with our new Pilot - he stayed late on a Saturday night to make sure we were all setup with our new car. I felt like I made a new friend, I can't wait to go back for service to stop by and chat with him! The whole experience at Valley Honda was really top-notch - it was an easy decision to buy from them. We feel the Sales and Service departments are set up for the best Customer Service. Thank you. More
June 01, 2019
Easy process This was my first purchase f a Honda. The CR-V is a wonderful vehicle. Bill Terhorst made the process of purchasing a new vehicle easy and painless. This was my first purchase f a Honda. The CR-V is a wonderful vehicle. Bill Terhorst made the process of purchasing a new vehicle easy and painless. He is not a high-pressure salesman, which is important to me. I do not like to be pressured into a quick decision when it comes to purchasing a vehicle. Bill was very easy to talk to and deal with. More
Other Employees Tagged: Nick Poole , Randall Rosen
May 26, 2019
Phenomenal, flawless experience. Brandon and Bill were phenomenal sales associates. Both went above and beyond my expectations in making me comfortable throughout the new car (and fir Brandon and Bill were phenomenal sales associates. Both went above and beyond my expectations in making me comfortable throughout the new car (and first new car) buying process. Brandon went out of his way to review all current discounts that I did (or did not) qualify for also, which was appreciated. Assuming no changes, I will exclusively be buying any Honda in Illinois from Valley Honda and either Brandon or Bill. More
Other Employees Tagged: Brandon Brabec

