Bill Terhorst | Page 21

Great Service from Bill Terhorst and Team We have leased four cars from Bill Terhorst and he has made the transactions seamless while being professional throughout. His mild mannered approach We have leased four cars from Bill Terhorst and he has made the transactions seamless while being professional throughout. His mild mannered approach is a welcome change from the stereotype of a typical car buying experience. I strongly recommend Bill and Valley Honda. More

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Made the Process Easy! I recently worked with Bill and Nick to purchase a 2019 Honda HR-V and trade in my Honda Civic, they both made the process very easy. I walked into Va I recently worked with Bill and Nick to purchase a 2019 Honda HR-V and trade in my Honda Civic, they both made the process very easy. I walked into Valley Honda knowing exactly what I was looking for, even down to the color and trim model, there was no pressure, and they both took the time to answer my questions. They were both great to work with. I will definitely recommend Bill in the future, and will be visiting Valley Honda again! Thanks Bill and Nick, I love my HR-V, it's the perfect fit! More

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Great Experience Coming into the dealership I first spoke with Nick, one of the sales managers. He was very friendly and helpful. He then recommended I work with Bil Coming into the dealership I first spoke with Nick, one of the sales managers. He was very friendly and helpful. He then recommended I work with Bill. Bill did a fantastic job helping me find a great car in my budget! It was a great experience and I would recommend this dealership to anyone! More

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Renewed a leased Odyssey My wife and I spent all Friday evening with Nick and Bill. They took great care of us. Couldn't have asked for better service. My wife and I spent all Friday evening with Nick and Bill. They took great care of us. Couldn't have asked for better service. More

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Friendly and helpful My lease was ending and went to Valley Honda vs MCGRATH because everyone at work was raging about how good service is, and I wanted to confirm myself. My lease was ending and went to Valley Honda vs MCGRATH because everyone at work was raging about how good service is, and I wanted to confirm myself. Ramon, Bill T and RANDALL were very helpful. Randall was also kind enough to say a prayer for us. That was very touching! Am definitely going back! More

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Living up to reputation I researched the highest rated Honda dealerships in the Chicago area and found Valley Honda. The quality of the experience was extremely high. Bill, m I researched the highest rated Honda dealerships in the Chicago area and found Valley Honda. The quality of the experience was extremely high. Bill, my salesperson, was attentive and a good listener. No pressure. But worked with us to accomplish a new lease. Honda sells itself. Valley Honda enhances the brand. More

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Responsive, Informative and Knowledgeable When my car was totaled I visited a different dealership for a test drive of the CR-V EX-L. When that salesman failed to follow up I called Valley Hon When my car was totaled I visited a different dealership for a test drive of the CR-V EX-L. When that salesman failed to follow up I called Valley Honda. Bill responded within an hour and provided all the information I needed in a way that I could understand. Later the same day I went to the showroom and put down a deposit so that he could obtain the car in the color and 2WD that I wanted. Three days later I picked up my new car. Bill made a very stressful situation so much easier to deal with. Bill provided excellent care at a time when I need it most. Thank you so much. Looking forward to utilizing the Service Department which I expect to be top-notch also.. More

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Excellent Customer Service Despite computer glitches and a torrential downpour, Bill made sure we were taken care of every step of the way. This is my 3rd Honda Accord, and by Despite computer glitches and a torrential downpour, Bill made sure we were taken care of every step of the way. This is my 3rd Honda Accord, and by far the best experience. More

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An OUTSTANDING Valley Honda experience with Mr. Terhorst! We just purchased a 2019 Odyssey from Mr. Terhorst and he did a wonderful job guiding us through the purchase process. His customer service skills ar We just purchased a 2019 Odyssey from Mr. Terhorst and he did a wonderful job guiding us through the purchase process. His customer service skills are best in class. His follow-up and responsiveness are excellent. He has an incredible knowledge of the product - which helps in determining which trim line to go with. We have purchased multiple vehicles from Valley Honda over the years and we feel very comfortable with their staff and the dealership is very impressive and provides an amazing service department, customer perks (free Starbucks) and above all outstanding customer service. We have referred family / friends to this dealership as we know Valley Honda and Mr. Terhorst will provide them a great product, coupled with outstanding customer service. I want to congratulate Valley Honda and Mr. Terhorst for a job well done! More

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Great car buying experience. Bill Terhorst was great to work with. He kept searching for the perfect car for me and never gave up. He is very knowledgeable and showed me all the Bill Terhorst was great to work with. He kept searching for the perfect car for me and never gave up. He is very knowledgeable and showed me all the new features my car had to offer. He never tired of my questions and made sure I knew how to work everything properly.it was a great experience. More

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