Bill Terhorst | Page 21

Excellent Customer Service Despite computer glitches and a torrential downpour, Bill made sure we were taken care of every step of the way. This is my 3rd Honda Accord, and by Despite computer glitches and a torrential downpour, Bill made sure we were taken care of every step of the way. This is my 3rd Honda Accord, and by far the best experience. More

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An OUTSTANDING Valley Honda experience with Mr. Terhorst! We just purchased a 2019 Odyssey from Mr. Terhorst and he did a wonderful job guiding us through the purchase process. His customer service skills ar We just purchased a 2019 Odyssey from Mr. Terhorst and he did a wonderful job guiding us through the purchase process. His customer service skills are best in class. His follow-up and responsiveness are excellent. He has an incredible knowledge of the product - which helps in determining which trim line to go with. We have purchased multiple vehicles from Valley Honda over the years and we feel very comfortable with their staff and the dealership is very impressive and provides an amazing service department, customer perks (free Starbucks) and above all outstanding customer service. We have referred family / friends to this dealership as we know Valley Honda and Mr. Terhorst will provide them a great product, coupled with outstanding customer service. I want to congratulate Valley Honda and Mr. Terhorst for a job well done! More

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Great car buying experience. Bill Terhorst was great to work with. He kept searching for the perfect car for me and never gave up. He is very knowledgeable and showed me all the Bill Terhorst was great to work with. He kept searching for the perfect car for me and never gave up. He is very knowledgeable and showed me all the new features my car had to offer. He never tired of my questions and made sure I knew how to work everything properly.it was a great experience. More

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Another Great Experience with Bill Terhorst This was my third time working with Bill Terhorst at Valley Honda. As it was the previous two times, working with Bill was a pleasure. He was highly k This was my third time working with Bill Terhorst at Valley Honda. As it was the previous two times, working with Bill was a pleasure. He was highly knowledgeable on all of the vehicle's features and his no-pressure approach made the entire experience enjoyable. We're loving our new Odyssey, so a big thanks to Bill and the rest of the team at Valley Honda. More

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Most professional and courteous dealership in Chicago. I cannot say enough about this dealership from the owner on down to the receptionist. They make it clear that you are valued and appreciated. Bill T I cannot say enough about this dealership from the owner on down to the receptionist. They make it clear that you are valued and appreciated. Bill Ternhorst is a fantastic salesperson. He takes his job very seriously and will do whatever is necessary to make you comfortable. They dont play games with pricing and they understand the fine line between follow up and harrassment. I highly recommend them and they were well worth the drive from the NW suburbs. We have leased two vehicles from them and will continue to be a loyal customer. More

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Great experience. Bill was very informative and helpful and knowledgeable. He also came up with some great suggestions. It was a pleasure working with him and we highl Bill was very informative and helpful and knowledgeable. He also came up with some great suggestions. It was a pleasure working with him and we highly recommend him! More

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Great Experience Bill Terhorst is really great. I have worked with him a few times with leasing vehicles. He looked for the best deal in the next lease and provided me Bill Terhorst is really great. I have worked with him a few times with leasing vehicles. He looked for the best deal in the next lease and provided me with options on a couple cars. He also saw that there was a great offer with a better model. He was very helpful and explained everything. More

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Another Excellent Experience at Valley Honda As usual, both Kurt and Bill welcomed us to Valley Honda and treated us like family. It is always a pleasure working with these two! We greatly appr As usual, both Kurt and Bill welcomed us to Valley Honda and treated us like family. It is always a pleasure working with these two! We greatly appreciated how they expedited the process for us when picking up our new car. Kurt and Bill make visiting Valley Honda fun! More

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Professional and Helpful Every time I visited Honda Valley it was crowded with people, yet they helped everyone in a timely manner. Everyone who I spoke to was very knowledgea Every time I visited Honda Valley it was crowded with people, yet they helped everyone in a timely manner. Everyone who I spoke to was very knowledgeable and friendly. I mainly worked with Bill Terhorst who was very informative and patient. Our initial visit there wasn't a lot of used CRV's in inventory, but Bill stayed in touch and let me know when new ones were ready and if they were sold before I was able to get it. He was flexible in setting up times to meet with him, and worked with me to purchase a used 2016 CRV EX. Every experience I had at Honda Valley was better than the experience I had at other dealerships. More

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Great Experience with No Pressure. This is our second purchase with Valley Honda and Bill Terhorst. The car buying experience with Bill @ Valley Honda is done with little stress, a lot This is our second purchase with Valley Honda and Bill Terhorst. The car buying experience with Bill @ Valley Honda is done with little stress, a lot a customer service and professionalism. Bill Terhorst followed up when there was a change in price but did not apply pressure or mislead us at any time. We discussed my add on accessory process and timing and he even followed up to confirm the service department schedules the appointment. If you want to buy a new quality car buy a Honda from Bill Terhorst at Valley Honda. More

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