Bill Thorpe | Page 15

Excellent! Very courteous quick service that’s affordable. Friendly workers and it’s nice to have people you feel you can trust. I can definitely recommend to ot Very courteous quick service that’s affordable. Friendly workers and it’s nice to have people you feel you can trust. I can definitely recommend to others! More

by CMAV4 Verified Customer Verified Customer

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Service From top to bottom your service team was exceptional. My initial thoughts when bringing in the old SUV was that there was no way to get this vehicle From top to bottom your service team was exceptional. My initial thoughts when bringing in the old SUV was that there was no way to get this vehicle repaired at a reasonable price. Not only were the repairs done precisely, but it came in way under budget and was finished a day ahead of time. Amazing service center, More

by TGS026 Verified Customer Verified Customer

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Key issue They seem pretty organized a dealership but they didn't remind me to leave them my key. Pull it up and go sign in at the desk , they said so i did.. B They seem pretty organized a dealership but they didn't remind me to leave them my key. Pull it up and go sign in at the desk , they said so i did.. But noone reminded me about tge key so i wasted 2 hrs on the hottest day of the year.. my fault the phone wasnt on but they shoukd remind customers about the key...but i still like the dealership More

by luciern Verified Customer Verified Customer

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Troy Hanlon and the entire service department. I have had wonderful experience getting my vehicles serviced. Friendly, courteous and efficient staff are always ready to do whatever is necessary t I have had wonderful experience getting my vehicles serviced. Friendly, courteous and efficient staff are always ready to do whatever is necessary to complete the tasks at hand. Keep up the good work! More

by ejohnsonsr239 Verified Customer Verified Customer

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Great service the guys in service are just aces in my eyes. Whenever I go in there, they take the best care of me. They explain the work that needs to be done and the guys in service are just aces in my eyes. Whenever I go in there, they take the best care of me. They explain the work that needs to be done and I never feel taken advantage of. They are all super nice. More

by HEFFERON Verified Customer Verified Customer

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New car explorer lease Will Thorpe and Bill Thorpe are professional and friendly. I felt comfortable and not pressured to make any deal. I would recommend this dealership t Will Thorpe and Bill Thorpe are professional and friendly. I felt comfortable and not pressured to make any deal. I would recommend this dealership to anyone. More

by Josh Verified Customer Verified Customer

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Very professional staff and excellent technicians Diagnosed and repaired my issues. Repair was done when promised and at the price quoted. As always, very professional staff. Definitely a pleasure dea Diagnosed and repaired my issues. Repair was done when promised and at the price quoted. As always, very professional staff. Definitely a pleasure dealing with the Metro Ford staff. Highly recommend Metro Ford for service and sales. More

by SCM3MUZGLD Verified Customer Verified Customer

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Service Everything runs fine after the work is completed and all questions about operating behaviour and continued driving are always answered in a timely man Everything runs fine after the work is completed and all questions about operating behaviour and continued driving are always answered in a timely manner as well as explanations of what service(s) should be anticipated. More

by JVANDOREN Verified Customer Verified Customer

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Gary in the Body Shop took great care of my 2018 F150 Lariat I gave the rating because Gary in the body shop ordered accessories for my 2018 F150 Lariat truck and the parts came in quick and the body shop did a I gave the rating because Gary in the body shop ordered accessories for my 2018 F150 Lariat truck and the parts came in quick and the body shop did a great job putting my fender flares on. Metro Ford prices were less expensive than other body shops or truck accessories dealers. Paul in the body shop did the work on my truck and then washed it for me and came out and talked to me and explained what he had done and how they were attached. This made me feel like part of the ford family. Then on top of that, General Manager Bill Thorpe came to talk to me to make sure I was happy with my experience from the body shop. Again feeling like part of a big family at Metro Ford. More

by railroadprince Verified Customer Verified Customer

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Super Duty super experience Joe Shanks is always the man to see we purchased four cars through him honest guy no bull takes care of you 100% from the beginning to the end of th Joe Shanks is always the man to see we purchased four cars through him honest guy no bull takes care of you 100% from the beginning to the end of the process and he makes it easy. He's a super friendly very personable man I don't feel like I'm buying from a salesman I feel like I'm buying from a friend metro took great care of me gave me what I wanted for my trade and made the process seamless thank you very much More

by DADSAUTO74 Verified Customer Verified Customer

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