Bill Whitten
Bill Whitten at Master Buick GMC

Bill Whitten | Page 2

New Vehicle Sales Consultant

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

5.0
68 Reviews

I have lived in the Evans/Augusta area all of my life. I graduated High School from Aquinas High School in 1988 and Augusta State University in 1993. I am married to my lovely wife Stacie and have 4 children ranging in ages from 5 to 23 years. Activities that I enjoy while not at work are Bowling and Frisbee Golf. I believe in establishing working relationships with my clients that are permanent. In many cases selling to generations of family members and their friends. This is my seventeenth year at Master Buick GMC.

5.0

68 Reviews

Write a Review

Dealership Experience

23 yrs, 10 mos

Industry Experience

23 yrs, 10 mos

Specialties & Trainings

Buick, GMC

68 Reviews of Bill Whitten

May 10, 2022

Dealership Rating
Employee Rating

Great service! Bill is the best in the business. I’d highly recommend to anyone. More

by Mhbillingsley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Stone

May 12, 2022

Master Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 02, 2022

Dealership Rating
Employee Rating

Had a bit of a blip the last time I had service done, Will reached out and found that I was a little dissatisfied and he made sure that I was not unhappy this time. I was in and out in record time. Defin More

by judd.mullis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Schafer, William Fanning

Feb 03, 2022

Master Buick GMC responded

I do apologize for the initial difficulties you experienced. I'm glad to hear that things have been smoothed over. It is imperative to us that we make each experience painless and efficient. Please let us know if there is anything else you'd like to discuss. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Feb 03, 2022

judd.mullis responded

You guys rock!!!

July 26, 2021

Dealership Rating
Employee Rating

I honestly have not had a better purchase experience than with Bill Whitten and the rest of the master team on my 2018 GMC Sierra! Overall great price and even better people! More

by Hector Aguirre
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff McKee

Jul 28, 2021

Master Buick GMC responded

Hector, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 19, 2021

Dealership Rating
Employee Rating

My family and I have purchased 3 vehicles from Master in the last 2 years. Friendly, courteous service is what keeps bring us back. Unfortunately, we had problems with my truck but they were more than willi More

by Thurman family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2021

Master Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 22, 2021

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Employee Rating

kind people going for extra mile. I wanted to buy a few years old used car bought a 2017 Dodge Journey happy with it, Bill who helped us very friendly and informative thank you all More

by ayla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Stone

Feb 25, 2021

Master Buick GMC responded

Congratulations on your new purchase, Ayla! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

December 05, 2020

Dealership Rating
Employee Rating

I bought I new car and Bill Whitten was very helpful and I was very pleased with his patience since this was the first time I bought a car by myself and had to depend on him for advise and knowledge. I wo More

by GIESELA-STANTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2020

Master Buick GMC responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

November 11, 2020

Dealership Rating
Employee Rating

I will never again purchase a vehicle from this location. They sold me a lemon and would not assist in correcting the problem - only told me to keep bringing my vehicle to service. The owner would not return More

by jbeckworth
Recommend Dealer
No

Other Employees Tagged: Eddie Overby

Nov 13, 2020

Master Buick GMC responded

I appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and we strive for satisfaction. If you are feeling as if your vehicle’s needs were not met, then it is apparent we fell short of our customer service goal. Please contact me at your earliest convenience as I would like to further discuss your visit. I look forward to the opportunity to speak with you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Nov 13, 2020

jbeckworth responded

Mr. Schafer, I emailed you in response to your asking for this review. I wrote out the issues i had and at the end requested to be removed from your email list. This was a perfect opportunity for you to apologize but instead all you wrote back was that I would no longer get any emails from you all. Disappointing.

October 01, 2020

Dealership Rating
Employee Rating

Excellent service...fast, easy and efficient meeting our needs! Extremely satisfied with all aspects of our visit. Due to the exceptional service we received, we will be repeat customers! More

by Wyndy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby , Will Schaffer

Oct 05, 2020

Master Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 10, 2020

Dealership Rating
Employee Rating

At first I was very disappointed at the used SUV I came in to see but Bill showed me a few others...he showed me 2020 terrain they had just gotten in...to be honest it was more than we wanted to spend...to More

by Jfuller
Recommend Dealer
Yes
Jul 14, 2020

Master Buick GMC responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Master Buick GMC Augusta! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 03, 2020

Dealership Rating
Employee Rating

I was very pleased with my service with Wayne and Eddie. They made me feel welcome and answered all my questions. I would recommend them. More

by DeAnne
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby , Keith Stone, Gage Welch, Wayne Anderson 5 stars

Jul 08, 2020

Master Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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