Bill Whitten | Page 2

I will never again purchase a vehicle from this location. They sold me a lemon and would not assist in correcting the problem - only told me to keep bringing my vehicle to service. The owner would not return They sold me a lemon and would not assist in correcting the problem - only told me to keep bringing my vehicle to service. The owner would not return my phone calls but asked for a review, so here it is. I have had several friends have the same or worse problems with their vehicles and similar experiences. If they cannot "duplicate" the problems you are having (even with video proof), they won't do anything about it. I purchased a BRAND NEW FULLY LOADED Terrain from them. I added dvd players and all weather mats throughout. We purchased the paint/interior protection. Needless to say we paid a lot of money and were extremely disappointed. We wound up trading our vehicle in somewhere else and buying a new SUV, losing several thousand dollars in doing so. Buy somewhere else! The only good things about this location are that they house Eddie Overby & Bill Whitten. Both are stand up guys who felt really bad about my situation & wanted to make it right. I will forever be grateful to them as they were the only positive experience I had there. The owner didn't care enough to escalate our problems to GMC or even return my phone call. More

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Excellent service...fast, easy and efficient meeting our needs! Extremely satisfied with all aspects of our visit. Due to the exceptional service we received, we will be repeat customers! needs! Extremely satisfied with all aspects of our visit. Due to the exceptional service we received, we will be repeat customers! More

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At first I was very disappointed at the used SUV I came in to see but Bill showed me a few others...he showed me 2020 terrain they had just gotten in...to be honest it was more than we wanted to spend...to in to see but Bill showed me a few others...he showed me 2020 terrain they had just gotten in...to be honest it was more than we wanted to spend...took it home for the weekend end so my wife could spend some time with it....came back Monday and bought it....YES WE LOVE OUR 2020 GMC TERRAIN had only 1,500 on it.....was surprised to find that model had every feature we were looking for in a vehicle. Bill went out of his way to work with me on this deal....next time I'm in the market for a used vehicle I will look him up! Bill was the only person I dealt with I guess because it was a cash deal I didn't have to go from one office to another. More

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I was very pleased with my service with Wayne and Eddie. They made me feel welcome and answered all my questions. I would recommend them. They made me feel welcome and answered all my questions. I would recommend them. More

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Purchased a Certified PREOWNED Buick Enclave. Day 3, leak from sunroof. Water damage both side panels. Solution “bring it back to be fixed. Fraudulent sale leak from sunroof. Water damage both side panels. Solution “bring it back to be fixed. Fraudulent sale More

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Visited website and found deal that was to good to pass up I've been looking for a used late model truck so I was browsing local dealerships online. Found a unbelievable deal on a new GMC sierra limited. A fri I've been looking for a used late model truck so I was browsing local dealerships online. Found a unbelievable deal on a new GMC sierra limited. A friend who recently purchased a used vehicle at Masters gave me Bill Whitten's name as a strait shooter. I called him up and he verified the truck was still available a couple hours later I had a new truck. It took longer to detail the vehicle than do the paperwork.. Very satisfied. More

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Courteous, as usual. Service was done in a very timely manor, transportation to and from home was very helpful. The 20 years I have been doing business there are above o Service was done in a very timely manor, transportation to and from home was very helpful. The 20 years I have been doing business there are above others. More

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I have been purchasing vehicles at this dealership for almos 30 years. I wouldn’t go anywhere else. Bill Whitten is my go to sales guy. I trust that they always deliver a quality product at a fair price. almos 30 years. I wouldn’t go anywhere else. Bill Whitten is my go to sales guy. I trust that they always deliver a quality product at a fair price. More

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I found my truck online Wednesday evening and Thursday I was driving it home. Highly recommended Masters Buick GMC. Absolutely no hassle in an out in about an Hour. Bill Whitten and crew took great care of was driving it home. Highly recommended Masters Buick GMC. Absolutely no hassle in an out in about an Hour. Bill Whitten and crew took great care of me!! More

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Great service and friendly staff Bill whitten was great. The manager eddie was a great as well. They worked well and were very reasonable. They don’t just want to sell a car. They wan Bill whitten was great. The manager eddie was a great as well. They worked well and were very reasonable. They don’t just want to sell a car. They want to sell you the right one. More

by ALCRAGH69 Verified Customer Verified Customer

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