We had a rough start with miscommunication over a 4Runner
we drove 3.5 hours for, only to find it had already been sold. Thankfully, Billy and Nikki went above and beyond to make things right and ensured thi
we drove 3.5 hours for, only to find it had already been sold. Thankfully, Billy and Nikki went above and beyond to make things right and ensured this was not the typical experience we should have had. They turned our frustration into a positive experience, and we ended up with a different 4Runner that we absolutely love. Great deal, excellent service, and we will definitely purchase here again.
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by MEGLEONETTI85
Verified Customer
Verified Customer
Sep 23, 2025 -
Bryan College Station Toyota responded
We are glad Billy and Nikki were able to turn things around and make your experience a positive one! It’s wonderful to hear you found a 4Runner you love and felt well taken care of despite the initial miscommunication. We look forward to assisting you again in the future.
Customer Relations Manager
customerservice@purdygroupusa.com
Embellished MPG and did not spend enough time explaining
multi-media functions of vehicle. Felt car was overvalued by dealership.
multi-media functions of vehicle. Felt car was overvalued by dealership.
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by gandj526
Verified Customer
Verified Customer
Sep 10, 2025 -
Bryan College Station Toyota responded
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet expectations. We aim to provide clear information on vehicle features and pricing; your input will help us improve our support for customers in the future.
Customer Relations Manager
customerservice@purdygroupusa.com
Very good experience.
Excellent customer service in a minimum amount of time. The salesman that we dealt with was very good. Would recommend the dealership to all other pe
Excellent customer service in a minimum amount of time. The salesman that we dealt with was very good. Would recommend the dealership to all other people.
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by TAQUARLES
Verified Customer
Verified Customer
Service Price Transparency
Aug 12, 2025 -
Bryan College Station Toyota responded
Thank you for your kind words! We are glad you had a positive experience and appreciated the efficient service from our sales team. We appreciate your recommendation!
Customer Relations Manager
customerservice@purdygroupusa.com
The service team was very fast, courteous, & pleasant,
cheerful, help full, reasonable pricing, clean waiting area & restroom
cheerful, help full, reasonable pricing, clean waiting area & restroom
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by bdbean1@yahoo.com
Verified Customer
Verified Customer
Service Price Transparency
Apr 28, 2025 -
Bryan College Station Toyota responded
Thank you for sharing your experience! We are glad that the service team provided fast and courteous support and that you enjoyed the clean and comfortable environment. We appreciate your trust and look forward to assisting you again!
Customer Relations Manager
customerservice@purdygroupusa.com
Always a great experience at BCS Toyota, straight forward
and minimum pressure for an auto dealership, for a Toyota I highly recommend them, this is my second vehicle from this dealership and will always go
and minimum pressure for an auto dealership, for a Toyota I highly recommend them, this is my second vehicle from this dealership and will always go here first for Toyotas they are the best!
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by M.FRENCH.TX
Verified Customer
Verified Customer
Service Price Transparency
Apr 10, 2025 -
Bryan College Station Toyota responded
Thank you for the great feedback! We are thrilled to hear that your experience has been consistently positive, and we appreciate your loyalty. We are honored to be your go-to dealership for Toyotas, and we look forward to serving you for many more years to come!
Customer Relations Manager
customerservice@purdygroupusa.com
Great service, great communication and kept me updated,
highly recommend, the service and sales staff are fantastic
highly recommend, the service and sales staff are fantastic
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by M.FRENCH.TX
Verified Customer
Verified Customer
Service Price Transparency
Feb 20, 2025 -
Bryan College Station Toyota responded
Thank you for the wonderful review! We're so glad to hear that you had a positive experience with our service and sales teams. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Customer Relations Manager
customerservice@purdygroupusa.com
Outstanding service!
Easy to deal with. Honest and dependable. I will definitely recommend this dealership!
Easy to deal with. Honest and dependable. I will definitely recommend this dealership!
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by TWISTEDFORK
Verified Customer
Verified Customer
Other Employees Tagged:
Cheyenne Black, Benjamin Sasser
Feb 13, 2025 -
Bryan College Station Toyota responded
Thank you for your kind words! We’re thrilled to hear that you had an outstanding experience with us. Your recommendation means a lot, and we look forward to serving you again in the future. We appreciate your trust and support!
Customer Relations Manager
customerservice@purdygroupusa.com
I was very pleased with the service and personal
experience I received from Carey Hausenfluck
experience I received from Carey Hausenfluck
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by welchkins1309
Verified Customer
Verified Customer
Service Price Transparency
Jan 16, 2025 -
Bryan College Station Toyota responded
We are thrilled to hear that you were pleased with our service! Thank you for choosing us!
Customer Relations Manager
customerservice@purdygroupusa.com
Always the best experience!
Easy process and knowledgeable staff! Thank you for great service every time!
Easy process and knowledgeable staff! Thank you for great service every time!
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by TEXAZBORNGAL
Verified Customer
Verified Customer
Service Price Transparency
Oct 22, 2024 -
Bryan College Station Toyota responded
We’re thrilled to hear that you consistently have the best experience with us! It’s our goal to make every visit as smooth as possible, and we’re glad our knowledgeable staff could make that happen for you. Thank you for your kind words and for choosing us for your service—we look forward to continuing to deliver great experiences every time!