Billy Genereux | Page 13

Great experience purchasing our new used vehicle. They made everything super easy for us and not once did we feel pressured into purchasing. Jorge Suarez our salesman is top notch. Will for sure go back w made everything super easy for us and not once did we feel pressured into purchasing. Jorge Suarez our salesman is top notch. Will for sure go back when the time comes to replace another vehicle. More

by Sjs5671 Verified Customer Verified Customer

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It was a pleasure doing business with your team again. It’s my 3rd new f150 and always get the best deal and support from your team at Family Ford. Thanks again! It’s my 3rd new f150 and always get the best deal and support from your team at Family Ford. Thanks again! More

by CORKY316 Verified Customer Verified Customer

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Easy process. We got the deal we wanted and the dealership even went and picked up the perfect color for it! Would highly recommend to anyone. dealership even went and picked up the perfect color for it! Would highly recommend to anyone. More

by rfontaine81 Verified Customer Verified Customer

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Excellent dealership with great service. Very accommodating! I highly recommend Family Ford for buying and servicing your vehicle. Great people and very nice to deal with at Family Ford. accommodating! I highly recommend Family Ford for buying and servicing your vehicle. Great people and very nice to deal with at Family Ford. More

by MAINEISGR8T Verified Customer Verified Customer

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outstanding service department outstanding service very pleased how i was treated my service writer Agnes treated me as if i was family would definitely recommend pleased how i was treated my service writer Agnes treated me as if i was family would definitely recommend More

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Great dealership to work with. I messaged through Auto Trader and got a call from Billy within a half hour. My questions were answered and an appointment was made for the following afternoon where Kwan me Trader and got a call from Billy within a half hour. My questions were answered and an appointment was made for the following afternoon where Kwan met by Gary. The truck was exactly as described and no pushy pitch. The truck sold itself at a very fair price. I did have a concern or two about the truck I was purchasing. On an old school hand shake, they said they would make it right before delivery. ...And, they did! Way beyond our expectations. Well worth our hour drive!! Thank you all. More

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Thank you to Family Ford for making my purchase of my Ford F150 a great experience. My salesman Gary C. was awesome. was very friendly and knowledgeable and very patient in helping make my decision. Bill Ford F150 a great experience. My salesman Gary C. was awesome. was very friendly and knowledgeable and very patient in helping make my decision. Billy G. worked a good deal for me and Mike in finance was great. Would definitely recommend visiting Family Ford . More

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Unfortunately, the hurricane totaled my Mazda 6 and I was in quick need of a new care! Family ford took very good care of me and very quickly found me my dream vehicle! I ended up going with a Ford Escape an in quick need of a new care! Family ford took very good care of me and very quickly found me my dream vehicle! I ended up going with a Ford Escape and I love it! More

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Great people to work with They went out of their way to make sure i was happy with my F250. Its a great truck, they even gave me 2 free oil changes which on a diesel is not ch They went out of their way to make sure i was happy with my F250. Its a great truck, they even gave me 2 free oil changes which on a diesel is not cheap..very happy so far!! More

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I was referred here by friends. Buying experience was unusual; had to do it all online and over the phone. Billy was the first person I talked to. After a lot of emails, we came to the consideration of a unusual; had to do it all online and over the phone. Billy was the first person I talked to. After a lot of emails, we came to the consideration of an Escape that they had under certified pre used. I messed around with the finance button on their site and noticed how expensive it was going to be, and brought it up to Billy. He assured me he can get "xxxx close to $300 per month". Unfortunately, after I had driven an hour south to test drive the vehicle, really like the vehicle, and drove all the way back up he informed me he couldn't get that close to $300 and it was moreso in the $350s range. At this point I had met with Michael, although it was really brief. Another Escape was brought up for closer to $300. They let me take the vehicle back up home after the test drive, which actually led me to feeling even more nervous on the way back(what if the same thing happens with the last vehicle and the price isn't the same). Fortunately, this time around, the price Billy told me was much closer to the actual price Michael gave me and we were able to close the deal. Gary was a really, really friendly fellow. He definitely excels with customer service. I really appreciated his attitude and personality throughout this. Overall, I guess I'm satisfied. There was a lot of headache and concern throughout it. If I had done more research and had a bit more knowledge coming into this, then I would likely have had a better experience. More

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