Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Billy Genereux
Billy Genereux at Family Ford of Enfield

Billy Genereux | Page 7

Sales Manager

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

Contact Me
4.8
133 Reviews

Dealership Experience

8 yrs, 4 mos

Industry Experience

25 yrs, 3 mos

Specialties & Trainings

US Navy Air Traffic Controller 93-01-

4.8

133 Reviews

Write a Review

133 Reviews of Billy Genereux

June 08, 2023

Dealership Rating
Employee Rating

Customer focused service, quality work at a reasonable price and a pleasure to work with the representatives. More

by PJh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Ken Brown, Greg Ayers, Agnes Pusztai, Kim Moore, Rick Gordon , Colin Twigg

Report | Print
Jun 09, 2023

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 08, 2023

Dealership Rating
Employee Rating

Thank you guys so much. What a wonderful team you have at your dealership. All my questions were answered in a timely manner. And that worked so well together to make me ha More

by tgrzelak0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brendan Miller

Report | Print
Jun 08, 2023

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

June 07, 2023

Dealership Rating
Employee Rating

Very kind and helpful. Felt very comfortable doing business with them. Lol forward to doing business with them in the future. More

by T4o2n0y
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William McGowan

Report | Print
Jun 08, 2023

Family Ford of Enfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

June 02, 2023

Dealership Rating
Employee Rating

Last minute changes and surprises specifically on the day of delivery. Very closed attitude towards customer satisfaction. Been 2 weeks since delivery still waiting for Ford pass rewards and no definitive an More

by symukoul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Greg Larouche

Report | Print
Jun 07, 2023

Family Ford of Enfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 12, 2023

Dealership Rating
Employee Rating

Best dealer experience! ! They are what other dealerships need to try and be like. We will continue to do business with them! More

by scupking
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Tranghese

Report | Print
May 14, 2023

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield, we look forward to having you as one of our valued customers for many more years to come!

May 12, 2023

Dealership Rating
Employee Rating

Fantastic experience! I bought a Maverick last year and Bronco sport this year!! We will continue to do business with Family Ford of Enfield!! More

by scupking
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Tranghese

Report | Print
May 14, 2023

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 30, 2023

Dealership Rating
Employee Rating

Very good customer service They treat me like I was part of the family Highly recommend new customers More

by HotVw1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William McGowan

Report | Print
May 01, 2023

Family Ford of Enfield responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Ford of Enfield. We look forward to having you as one of our valued customers for many more years to come!

April 19, 2023

Dealership Rating
Employee Rating

Amazing dealership! Followed through on every commitment, true to their word and treated me like family, I’ve been doing business with family Ford for many years and tha More

by CAMARO1973Z28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Tranghese, Ken Brown, Kim Moore , Thanks again Chris !

Report | Print
Apr 19, 2023

Family Ford of Enfield responded

Thank you so much for your kind words for Chris and John, and for taking the time to leave us this wonderful feedback!

April 17, 2023

Dealership Rating
Employee Rating

Greg did a great job very through with explaining the Bronco . Service dept. helped with a problem More

by JHJOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers

Report | Print
Apr 18, 2023

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 13, 2023

Dealership Rating
Employee Rating

Billy, Gary and family Ford were very accommodating for what I needed Very pleased with my Trade in More

by djs478478
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Craven

Report | Print
Apr 13, 2023

Family Ford of Enfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Bill and Gary, and we look forward to working with you again.

1
...
6
7
8
...
14

Dealership Inventory (155 Vehicles)

used 2024 Ford Escape car, priced at $33,690
2024 Ford Escape
used
Star White exterior
Automatic
All-wheel Drive
$33,690
View Details
new 2026 Ford F-250 car, priced at $56,769
2026 Ford F-250
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
$56,769
View Details
new 2026 Ford F-250 car, priced at $56,769
2026 Ford F-250
new
Oxford White exterior
Automatic
Four-wheel Drive
$56,769
View Details
new 2026 Ford F-150 car, priced at $58,787
2026 Ford F-150
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
$58,787
View Details
new 2025 Ford Maverick car, priced at $33,402
2025 Ford Maverick
new
Ruby Red Metallic Tinted Clearcoat exterior
CVT
Front-wheel Drive
$33,402
View Details
new 2026 Ford Bronco Sport car, priced at $33,623
2026 Ford Bronco Sport
new
Velocity Blue Metallic exterior
Automatic
Four-wheel Drive
$33,623
View Details
View All Inventory