Billy Goss
Billy Goss at Norm Reeves Toyota Dallas

Billy Goss | Page 17

Internet Sales Manager

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
4.9
369 Reviews

Dealership Experience

8 yrs, 2 mos

Industry Experience

24 yrs, 8 mos

Languages Spoken

English English

4.9

369 Reviews

Write a Review

369 Reviews of Billy Goss

September 28, 2021

Dealership Rating
Employee Rating

Billy was the best to work with. He listened to what I was looking for and really took his time to work a deal that I could afford. He was actually referred to me by a co-worker and I'm so happy that she More

by cmsantana85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2021

Norm Reeves Toyota Dallas responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Cowboy Toyota are glad to have you as a customer.

September 24, 2021

Dealership Rating
Employee Rating

Billy was a great help and i really appreciate him helping me with my new car More

by gabriela
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Santos

Sep 25, 2021

Norm Reeves Toyota Dallas responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience here with Billy! Congratulations on your new purchase, Gabriela! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 20, 2021

Dealership Rating
Employee Rating

The staff at Cowboy Toyota were very friendly and helpful. The purchase process was very transparent. We are very grateful to Billy Goss, who was willing to take our order for the RAV4 Prime after we More

by fernandokay79
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Hernandez - financial, 5 stars

Sep 20, 2021

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Cowboy Toyota. We hope you enjoy your new RAV4!

September 07, 2021

Dealership Rating
Employee Rating

Billy was a pleasure to work with. He has a bright and easy going personality. This is our 4th car purchase from Cowboy Toyota and they always deliver excellent service! More

by tonia.vinton
Recommend Dealer
Yes
Sep 07, 2021

Norm Reeves Toyota Dallas responded

Tonia, Thank you for choosing Cowboy Toyota, your feedback and rating mean a lot to us. We're glad Billy was able to help, and we hope to see you again! Thank you for being a loyal 4-time customer of ours!

September 02, 2021

Dealership Rating
Employee Rating

Thank you for making my car buying experience a great Thank you for making my car buying experience a great one! It has been awhile since I had a new vehicle and the assist was very much appreciated!!! More

by msnicky1978
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2021

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 31, 2021

Dealership Rating
Employee Rating

Great dealership wonderful service dept. I would not buy a car from anywhere else. I love cowboy as my dealership.They take care of there customer been with them for 15 years More

by pgrecco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2021

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 31, 2021

Dealership Rating
Employee Rating

Billy was upfront and honest about being held up by another customer and introduced me to Carl. Carl made my first car buying experience amazing. More

by connr22
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carl Hardiman

Sep 01, 2021

Norm Reeves Toyota Dallas responded

Thank you for choosing Cowboy Toyota, your feedback and rating mean a lot to us. We're glad to hear that Billy and Carl were able to help you find the perfect vehicle and deal! We hope to see you again!

August 31, 2021

Dealership Rating
Employee Rating

I am enjoying the experience with Billie, It is not easy to buy a new car, Billie make the process feel comfortable and happy. I trust Billie More

by Ignacioj526
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski , Richard Breaud

Sep 01, 2021

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Billy here at Cowboy Toyota. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

August 30, 2021

Dealership Rating
Employee Rating

Overall great experience! Billy Goss offered Great customer service from the moment we arrived to the moment we drove off in our new car. if you are on the market for a new or preowned vehicle don’t h More

by castillo09.gc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud

Aug 31, 2021

Norm Reeves Toyota Dallas responded

Thank you for your review and kind words for Billy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

August 30, 2021

Dealership Rating
Employee Rating

I loved working with Billy. He was very personable. He made sure I really liked my vehicle and made it an easy and fun process. More

by glendalisnegron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2021

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Billy and the team met your expectations. Thank you again for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come!

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