Billy Hill | Page 6

My New Hyundai Santa Fe Limited I just recently bought a new 2014 Hyundai Santa Fe Limited from the guys at Hyundai of Asheville. I was greeted in the parking lot by Michael Whitmir I just recently bought a new 2014 Hyundai Santa Fe Limited from the guys at Hyundai of Asheville. I was greeted in the parking lot by Michael Whitmire. He showed me everything I asked to see and we test drove 2 different models. He drove every car to me instead of me having to walk all over the lot to see the different ones. He took three cars and parked them side by side so I could compare them all. I was allowed to keep one of the cars overnight so that my husband could get a good look at it and drive it himself. They didnt have the color/model I wanted there on the lot but by the next day they had found me the exact car I was looking for. I was overjoyed that they found it so quickly and had it delivered to the dealership within 24 hours. I was treated so well by everyone that I worked with on this car purchase and I thought the customer service was excellent! When my husband and I showed up on Saturday to finalize the purchase ALL the paperwork was completed/ ready to sign and the car was detailed perfectly. We had 30 minutes of signing paperwork and we were out the door. I got a very thorough run through by Michael of all the features on my new car and a full tank of gas. This was probably one the easiest car purchases I have ever made. Thank you Michael Whitmire for ALL of your hard work/ knowledge and patience and thank you to Billy Hill, Ryan Nazionale and Shannon Hudson for everything you guys did to make this such a pleasant experience. I will definately be recommending you to any of my friends who might be in the market for a new car. More

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Go to Hyundai of Asheville! I recently purchased a vehicle from Hyundai of Asheville and I must say that I had the best car buying experience ever. Justin Primm took the time to I recently purchased a vehicle from Hyundai of Asheville and I must say that I had the best car buying experience ever. Justin Primm took the time to find out what I wanted and needed in a vehicle and found me exactly what I was looking for. He also went to great lengths to go over every aspect of the car and answer all of my many questions which I really appreciated since I don't know much about cars. The dealership gave me a fair price for my trade and worked hard to get me a low interest rate. I am thankful for everyone there at Hyundai of Asheville and would highly recommend them to anyone looking for a new or used car. When you get there, ask for Justin Primm.......he is AWESOME!!!!! More

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very knowledgable I visited this dealership on 4-10-14 with a check for up to $25,000 for a new vehicle. My salesman was very knowledgeable and got the deal done. I visited this dealership on 4-10-14 with a check for up to $25,000 for a new vehicle. My salesman was very knowledgeable and got the deal done. More

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Justin Primm is incredible and very patient! Not only did we purchase 2 vehicles from him but when my son was in need for a car - we sent him to Justin! Considering this was his first car ~ he worked wi did we purchase 2 vehicles from him but when my son was in need for a car - we sent him to Justin! Considering this was his first car ~ he worked with him to find a suitable car for a 22 year old. And was very courteous and understanding of our sons needs. When we had issues with a vehicle ~ he worked diligently to get things taken care of to ensure our needs were met. Never once did he refuse to take our call and was always trying to find the right solution. We have never had a salesman work for us even after the sale. We just want to say a big THANK YOU JUSTIN!!! Such a joy working with you! We will be looking for another car in 3 years....see you soon! More

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My experience with the 3 staff members mentioned was excellent! i spoke with Mary Ann upon arrival, she was pleasant down to earth, and thorough. I was unable o afford the vehicle I originally wanted excellent! i spoke with Mary Ann upon arrival, she was pleasant down to earth, and thorough. I was unable o afford the vehicle I originally wanted but she was able to redirect me to a brand new vehicle that was within my budget and walked me through my process explaining the features and I was completely satisfied. I did not know I was eligible for a $500 rebate as a veteran and found out today and called her to let her know and she asked if I had the proper paper work for proof and is assisting me further (4 days after the purchase) due to the oversight, she is awesome!! Charles was friendly and eased my mind about financing and assured me that they would do the best they could to accomodate me, he fullfilled what he proposed!! And last but not least, BILLY the (WIZ) KID DID AN OUTSTANDING JOB SECURING ME A FINANCER, THAT EXCEEDED MY EXPECTATIONS!! This team of employees at this dealership deserve a standing ovation for OUTSTANDING customer service, they did a wonderful job!! More

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The guys a Hyundai of Asheville were wonderful to work with. They went above and beyond to get me a great car at a great price. I came in unsure if I was going to purchase that day. Once I looked at and d with. They went above and beyond to get me a great car at a great price. I came in unsure if I was going to purchase that day. Once I looked at and drove the elantra, I was in love. I gave them my budget and they worked very hard for me, and made it work within my budget. I not only got a great car but I also got it within the budget that I could afford. More

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We went in to do some research, looking for information on used Sonatas. Billy Hill met us when we walked in, and he got Bill Griffin to talk with us. Bill asked questions about our interests, checked on on used Sonatas. Billy Hill met us when we walked in, and he got Bill Griffin to talk with us. Bill asked questions about our interests, checked on used Sonatas in stock, then asked if we would be interested in considering a new Sonata. Though we had gone to explore used cars, we asked Bill to share information on new Sonatas. He took time to find out about our concerns and interests, identified a specific vehicle, and took us on a test drive. He evaluated our trade-in vehicle, and worked with us to come to a price that we were comfortable with. Bill is a good questioner, a good listener, and a patient and effective negotiator, and he is quite knowledgable about his product. He is also pleasant and interested to know about the customer. Billy Hill was helpful in working through all the paper work, also pleasant and easy to work with. We are happy with our new Sonata and will definitely recommend Hyundai of Asheville to friends. We will also definitely recommend that potential customers request that Bill Griffin assist them. More

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Probably the most simple process of purchasing a car that I have ever experienced. Very professional staff and I actually had a great time during this whole process. Speaking of the process they make it fla I have ever experienced. Very professional staff and I actually had a great time during this whole process. Speaking of the process they make it flawless, very lean with minimal waste and very value added for me. They respect your time. I would definitely by my next vehicle here. My sales professional was very helpful with the whole process and found out answers to my questions. not someone who just tries to hack cars to the public. More

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Bill Griffin took time to listen to me regarding what I was looking for and also was very helpful assisting me w/ my trade and getting into a price range that worked w/ my budget needs. He has a good sense was looking for and also was very helpful assisting me w/ my trade and getting into a price range that worked w/ my budget needs. He has a good sense of humor and qualities that allow for open and honest dialogue.... Billy Hilll and Bill Griffin both answered questions and were very patient in view of the fact that I do not make BIG decisionsquickly. More

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The staff were very friendly and helpful. MaryAnn has done an excellent job following the purchase. She has made sure that all my questions and needs have been addressed. I have never experienced an au done an excellent job following the purchase. She has made sure that all my questions and needs have been addressed. I have never experienced an auto dealership with the wonderful support following a purchase. More

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