Blake Smithers

Experience was friendly and not high pressure. There were a couple of challenges with options that are only available at initial purchase not being presented, but they were able to quickly resolve There were a couple of challenges with options that are only available at initial purchase not being presented, but they were able to quickly resolve this and get the options implemented. They worked hard to make sure it was right. More

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We had a great car buying experience everything was good. We would recommend to friends and family. We would recommend to friends and family. More

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Farle treated me with the upmost respect, offering to pick me up from the airport to receive my vehicle and even going out his way to offer me breakfast. Very kind man and professional pick me up from the airport to receive my vehicle and even going out his way to offer me breakfast. Very kind man and professional More

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I had been on the hunt for a used Tesla and Town East had exactly what I was looking for. Keekee was a great saleswoman. She was polite, addressed our needs and helpful from the moment we met. If you are loo exactly what I was looking for. Keekee was a great saleswoman. She was polite, addressed our needs and helpful from the moment we met. If you are looking for a used vehicle I would highly recommend reaching out to Keekee. Karen and Blake were also very helpful on the backend with financing and vehicle price. Thank y’all for taking care of us! More

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I found my dream car online. So, our salesman made sure it stayed in the lot so we could travel 3 hours and get it. This one has been on my mind forever, and I finally got to dri So, our salesman made sure it stayed in the lot so we could travel 3 hours and get it. This one has been on my mind forever, and I finally got to drive home in it! Amazing experience!! More

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Excellent experience at Town East Ford, Hasan and everyone there are fantastic and will get you exactly what you want everyone there are fantastic and will get you exactly what you want More

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We are happy with our new vehicle. Keeled was very helpful to help us with our choice. Keeled was very helpful to help us with our choice. More

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We won’t go anywhere else to buy another car. The Town East Ford team is super professional and accommodating. Hasan went above and beyond taking care of us! This dealership has earned our busine The Town East Ford team is super professional and accommodating. Hasan went above and beyond taking care of us! This dealership has earned our business from this point on. More

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5-stars for Hassan he was great. Very easy to deal with and personable. Enjoyable experience. Very easy to deal with and personable. Enjoyable experience. More

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Avoid Town East Ford — Deceptive Practices and a Frustrating Experience I had an incredibly disappointing experience at Town East Ford. While Jermaine and one manager (whose name I didn’t catch) Frustrating Experience I had an incredibly disappointing experience at Town East Ford. While Jermaine and one manager (whose name I didn’t catch) were professional and helpful, the rest of the team left a lot to be desired. From the beginning, I simply asked for a price breakdown on a truck, excluding taxes since I planned to tag it with a tribe in Oklahoma. This seemingly simple request turned into an ordeal. Zane, Dustin, and Karen acted like this was brain surgery — it took 13 text messages and two emails just to get the basic information I asked for. Once I finally received the quote, the numbers didn’t add up. I asked where the extra charges were coming from and was told I didn’t qualify for certain rebates due to being out of state. However, their own website clearly states that if a customer doesn’t qualify for a rebate due to location, the same discount would be applied as a dealer discount. When I pointed this out with screenshots, I was told they wouldn’t honor that policy because “they had already discounted the truck.” Zane made me an offer, which I initially declined, but later accepted the next day. At that point, he raised the price by $185. I reluctantly agreed again and asked to put down a deposit to hold the truck — no reply. The next morning, we confirmed a pickup time. I drove over 3.5 hours, only to be told an hour before arrival that the truck had been sold to a local customer because it “made more sense” for the dealership. Zane offered a similar truck with a lower MSRP for the same higher price — a classic bait-and-switch. Despite all these red flags, we still went to the dealership. We did end up purchasing a truck, but even during financing, there were issues. A rebate we were going to apply for ourselves was pre-added in a way that actually increased the price. The taxes were printed on a separate sheet, and after “negotiating,” a new sheet showed lower taxes — creating the illusion of a price drop without actually reducing the vehicle price. Blake seemed friendly, but it’s hard to believe so many “honest mistakes” were truly accidents. Bottom line: be extremely cautious when dealing with this dealership. Their tactics are misleading, communication is poor, and the overall experience was a mess. I would not recommend Town East Ford to anyone looking for a straightforward and honest car-buying process. More

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