Blas Cielo | Page 6

Fast, efficient, and helpful Blas was great! He made my first car buying experience fast and easy. He made me feel at ease and wasn't pushy into having me buy a car that wasn't ri Blas was great! He made my first car buying experience fast and easy. He made me feel at ease and wasn't pushy into having me buy a car that wasn't right for me. More

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First car buying experience I had an excellent experience. The sales associates were great even when I changed my mind three different times. Not pushy either. I had an excellent experience. The sales associates were great even when I changed my mind three different times. Not pushy either. More

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Respectful and fast Very professional straight to the point he lisend to us and we feel very grateful and happy. I will highly recommend this Toyota dealer and Blas Cielo Very professional straight to the point he lisend to us and we feel very grateful and happy. I will highly recommend this Toyota dealer and Blas Cielo More

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Good purchasing experience. Very professional and low-pressure. It took a couple of days to find the car we wanted, but there was no added charge for the search or for transferr Very professional and low-pressure. It took a couple of days to find the car we wanted, but there was no added charge for the search or for transferring the car. All parts of the purchase went smoothly. The dealer honored all aspects of the Costco purchase program. More

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Amazing service After seeing two other dealers in less than 1 week, and unhappy with how I was treated, I had a jaded attitude. However, Blas totally changed my attit After seeing two other dealers in less than 1 week, and unhappy with how I was treated, I had a jaded attitude. However, Blas totally changed my attitude from the moment he greeted me right at the door. Love his personable, warm, understanding, hearing what I'm saying, and friendly personality. I asked several questions and he answered them with confidence, like he knows what he is talking about. I love it that he understood my need for a family car and giving me info as one family man to another family, not as a salesman to just a buyer. He was very thorough, leaving nothing behind. He wasn't pushy, overbearing, crowding, asking stupid questions that lead to nowhere, or giving me short answers. I felt that he genuinely cared about my family needs. Mark Croft did a great job. I had a concern about a reoccurring issue on the carfax, and he went over and beyond what I would have expected. Without any hesitation, he retrieved the service maintenance log, printed it out and found out exactly what the issue was on the car. Again, I felt he understood my need and safety for my family. Dave Castellanos did exactly the same. Informing me of all the various options to protect the car and help keep the car in great shape and to last for a long time. There is value in protecting an investment when the right information and presentation is done from a customer safety perspective. This is my third car, first family car, and first Toyota this family has ever purchased. When my other car breaks down, I'll gladly drive 38 miles and purchase my next car from you. Great service will bring repeated purchase. More

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Very nice people work there, they can help you with choosing your new car. They will give you the price like nobody else. Good luck!!! choosing your new car. They will give you the price like nobody else. Good luck!!! More

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Both of them did a great throughout the whole process. They were friendly and really took good care of me. I got the car I wanted and they were great following up with me. They were friendly and really took good care of me. I got the car I wanted and they were great following up with me. More

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We had an excellent experience with Blas Cielo buying our Toyota Sienna. He went with us in all the process step by step. Thanks a lot Blas Cielo! Also the Managers were so friendly. Blas made such an incred Toyota Sienna. He went with us in all the process step by step. Thanks a lot Blas Cielo! Also the Managers were so friendly. Blas made such an incredible job talking about the advantages of the vehicle. More

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Blas, Ivon & Tom were very professional and pleasant-they are a credit to your dealership. The whole buying process was fairly smooth, however I am not sure I got the best price I could ha pleasant-they are a credit to your dealership. The whole buying process was fairly smooth, however I am not sure I got the best price I could have as there are so many factors that go into the negotiating process - I kinda feel I left some money on the table, as only the dealership owner knows his/her true cost. Prior to going into the finance man's office, I jotted down the final monthly payment price agreed upon. As with the typical back and forth haggling, I wanted to make sure the final number was correct. So - right off the bat, the payment number on the contact was $12.50 per month higher than agreed to with the salesman. So the finance man (his name was Mo) said to "let me review that" He took some time to look over everything and he said - "Oh, I forgot to subtract the $750 rebate from the final purchase price - I am glad you caught that." Yeah! Right! Was it an honest mistake or were they trying to squeeze a couple more bucks out of me - I really don't know. Hard to say. For the question of "Would I reccomend this dealership?" If there was a "Maybe choice", I would have selected that one-not because of Blas, Tom or Ivon - mainly because of the fact I feel I could have gotten a better price and dealing with the finance guy. My thought on this whole process is for new cars, a person should be able to go on line and there be very clear/fair pricing (reasonable profit for the manufacturer) and order a car. Then the car is made available at what are currently car dealerships for pick-up. The customer goes in, reviews the car ordered, signs the paperwork and drives off in their new car. However, I realize that would put too many people out of work so we'll most likely never see that type of set up. More

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I really appreciate Blas Cielo and Dave Castellanos's guide. They are so attentive and kind and they are excellent in their work. Thank you so much. guide. They are so attentive and kind and they are excellent in their work. Thank you so much. More

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