Bob Albright
Bob Albright at Victory Toyota of Brook Park

Bob Albright | Page 13

Business Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
4.7
573 Reviews

Dealership Experience

13 yrs

Industry Experience

32 yrs, 3 mos

Languages Spoken

English English

4.7

573 Reviews

Write a Review

573 Reviews of Bob Albright

December 06, 2022

Dealership Rating
Employee Rating

The experience at the dealership was great with courteous, friendly and efficient people! The customer has been the centerpiece of the transaction which I like because we pretty much knew what we w More

by spysweeper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 07, 2022

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Tony will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

December 03, 2022

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Employee Rating

I was not expecting to purchase a vehicle today. Exceeded my expectations and actually impressed with how fast I was able to get everything processed. More

by apfenninger83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Andrews

Dec 03, 2022

Victory Toyota of Brook Park responded

Thank you for the business, It wonderful to hear that you were treated so well. Aaron works very hard to give you that 5 STAR experience and it shows. Please let us know if there is something else we can help you with. Safe travels on the road ahead!

November 27, 2022

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Metro Toyota treats every customer like family. They could easily raise prices and be on par with others in the area but they believe in a better business model of keeping prices as low as they can More

by Dallas
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Dec 01, 2022

Victory Toyota of Brook Park responded

Dallas, That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit to Ohio!

November 25, 2022

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Second to none . I can see why their customers send their friends . Very friendly people to work with. More

by Big Al 1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2022

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 25, 2022

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First time buying a vehicle from Metro Toyota, their sales team are all very knowledgeable and professional. Unlike other dealerships i have done business with, Metro Toyota understood what I was lookin More

by AEOL89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Jelleson

Dec 01, 2022

Victory Toyota of Brook Park responded

We appreciate you taking the time to give us a 5 STAR review. Helping our customers stay in their budgets and finding your new Toyota is a top goal of ours. Please let us know if there is something else we can help you with and please dive safely!

November 24, 2022

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Mike was very helpful and got us in and out with no issues. And they had the car detailed and ready to go as soon as we were done with all of the paperwork. More

by Gonzalez2028
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Ferrett

Dec 01, 2022

Victory Toyota of Brook Park responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Toyota. Thanks again for the recommendation and have an amazing day!

November 24, 2022

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Employee Rating

Everyone we dealt with here from start to finish was amazing. They were helpful and kind. Special thanks to Bob for crayons and paper to entertain our little one while we handle the paperwork! More

by Gerry M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Higgins, Anastasia Kaluszyk, Jackie Nunez-Rodriguez , Krystal Rodriguez

Dec 01, 2022

Victory Toyota of Brook Park responded

We're happy to hear that you felt comfortable doing business here, Anastasia is a true professional and takes the time to understand your needs and make sure you get what you wanted. Please let us know if there is anything we missed. When you are here for service please stop by and say hello when you're in for the complimentary Toyota Care maintenance program!

November 23, 2022

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Employee Rating

From the first internet search to signing the paperwork, everyone at Metro Toyota has been amazing! Thank you for my Lunar Rock Rav4! More

by Noclass05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Higgins, Anastasia Kaluszyk, Jackie Nunez-Rodriguez , Krystal Rodriguez

Nov 23, 2022

Victory Toyota of Brook Park responded

Congratulations on your car! We’re happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call Anastasia to give you a hand!

November 22, 2022

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Employee Rating

Very friendly and efficient. Always willing to answer questions and concerns. This is ourc5th car purchased from Metro Toyota More

by Kecerny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Greenfield

Nov 23, 2022

Victory Toyota of Brook Park responded

What an outstanding review! Jim and the Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

November 19, 2022

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Employee Rating

Very knowledgeable and helpful salesman, would highly recommend him and this dealership to anyone. He knew what we were looking for and kept it within our price range, worked with us with all of our need More

by Jeff88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Jelleson

Nov 23, 2022

Victory Toyota of Brook Park responded

We appreciate you taking the time to give us a 5 STAR review. Helping our customers stay in their budgets and finding the right Toyota is a top goal of ours. Please let us know if there is something else we can help you with and please dive safely!

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