Bob Banes | Page 2

Outstanding Buying Experience If you are looking for an Acura I suggest seeing Steve Rotonda at Acura of Tempe. He is very professional, provides outstanding customer service, gre If you are looking for an Acura I suggest seeing Steve Rotonda at Acura of Tempe. He is very professional, provides outstanding customer service, great follow through and makes the overall buying process very enjoyable. I never felt pressured in any way. I would purchase from him again and will recommend him to my clients and friends. His complete staff was very honest and respectful throughout our experience. I work in a very service oriented business where customer service makes all the difference so I am sensitive to customer service both good and bad. Let me say Acura of Tempe is superb at customer service! More

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Wonderful Staff Car dealerships can be pushy, but not Acura of Tempe. Chelsea was so pleasant to work with and there wasn't that pressure that I had to buy. The sales Car dealerships can be pushy, but not Acura of Tempe. Chelsea was so pleasant to work with and there wasn't that pressure that I had to buy. The sales manager Gregg was amazing and everyone there seemed to be happy not in a high pressure environment. I was a smooth transaction and I wasn't there all day!! I love my 2015 RDX! Thank you to the entire staff. More

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Great car buying experience start to finish! We just purchased a our first Acura, a 2016 RDX, and couldn't be happier with our car buying experience we received at Acura of Tempe. Our salesman, G We just purchased a our first Acura, a 2016 RDX, and couldn't be happier with our car buying experience we received at Acura of Tempe. Our salesman, Gary, was extremely helpful, honest and courteous but best of all there was no pressure. A great experience from start to finish, I highly recommend! More

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Awesome I purchased my first Acura ILX on a Saturday, August 4, 2012. Patrick Aigner was my sales representative. I did not feel rushed and/or pressured abo I purchased my first Acura ILX on a Saturday, August 4, 2012. Patrick Aigner was my sales representative. I did not feel rushed and/or pressured about trading in my Mazda 626. He answered all my questions and concerns, and that day, I bought my Acura ILX 2013 which I named BellaNova. BellaNova and I were not forgotten by Acura of Tempe. They called to check to see how I was enjoying my new car, and they provided information about getting in contact with Abel Talbo for any vehicle issues and/or maintenance service. Abel ROCKS! He is such a friendly and understanding person. He keeps me in check when it comes to maintenance service for BellaNova. So, on Saturday, April 18th, I brought BellaNova into the service department for her oil change. I started looking at the Acura cars in the showroom, and I chatted with Patrick. Needless to say, I drove home with a new Acura ILX 2016, and I named the car BellaNova2. Patrick, Steve Rotonda and Bob Banes offered a GREAT deal which I could not turn down. Again, all the people at Acura of Tempe have the BEST customer service skills. Abel will now keep me in check with BellaNova2, and I probably will be working with the Parts department to add a few features to BellaNova2. I enjoy seeing and chatting with the team at Acura of Tempe. THANK YOU for being ROCK STARS. More

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Great Experience We bought a used MDX from Patrick Aigner. He is very knowledgeable and was very patient, even though I like to take my time to make decisions. Bob Ban We bought a used MDX from Patrick Aigner. He is very knowledgeable and was very patient, even though I like to take my time to make decisions. Bob Banes worked us through the paperwork as quickly as possible. We are very happy with the deal we got and with the MDX. More

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First Acura, and I'm very very happy! Chelsea helped me tremendously, from the initial internet based communication to the in person interaction. She worked with me every step of the way, Chelsea helped me tremendously, from the initial internet based communication to the in person interaction. She worked with me every step of the way, and now I am the happy driver of a 2015 Acura TLX! Thanks so much Chelsea and team for making this happen. More

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First time buying a car from a dealership Such a wonderful experience from beginning to end. The staff were so friendly and honest. I didn't feel any pressure to purchase. They stayed after Such a wonderful experience from beginning to end. The staff were so friendly and honest. I didn't feel any pressure to purchase. They stayed after hours to work with my schedule and make sure I drove home in my new vehicle. Barb contacted me the very next day to schedule services added to my vehicle. Highly recommended!! I love my new vehicle and if I ever decided to trade again I will most definitely return! Thank you Acura of Tempe! More

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Toyota Venza After visiting many, many, many dealerships for the perfect vehicle I can truly rate Acura of Tempe by far the best place to purchase a vehicle. Oakey After visiting many, many, many dealerships for the perfect vehicle I can truly rate Acura of Tempe by far the best place to purchase a vehicle. Oakey, the sales man who assisted us with our purchased was so amazing and very patient while my husband and I made up our minds. He made this transaction so smooth you didn't feel the usual dealership experience where you just stress and take long hours instead we felt like we were out visiting a friend. Oakey was so welcoming and knowledgeable about their products and services you could tell he enjoyed his work place. Also Bob, the finance gentleman he was great also made our visit so smooth he was so friendly and helpful with all of our questions he was just great! I can't forget to mention the gentle man who assisted in getting our vehicle cleaned up and ready to take home i can't recall his name but he was so welcoming and when he congratulated us in our new buy he just seemed so happy for us. You could tell he took pride in his work he left our vehicle spotless. I really appreciate the warmth these gentlemen bring to their job site they sure do transmit that to their customers. More

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RDX Purchase My husband and I came in to look at the 2015 RDX Acura. We were greeted by Patrick Algner, who provided information about the vehicle, answered our q My husband and I came in to look at the 2015 RDX Acura. We were greeted by Patrick Algner, who provided information about the vehicle, answered our questions, and took us on a test drive. We believe he worked on getting us the car we wanted at the best price. The financing person, Bob Banes provided a thorough explanation of additional services and financing. Overall, the experience was excellent. More

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Acura MDX After researching various vehicles, I was referred to this dealership through the Costco Car Buying Service. From the initial timely contact by Keith After researching various vehicles, I was referred to this dealership through the Costco Car Buying Service. From the initial timely contact by Keith Baize (with two different test drives); his delivery of accurate and verifiable information, and the completion of the purchase process with Bob Barnes, we were treated with the utmost courtesy and respect. We were given all the information that we needed to make our decision with absolutely no high pressure sales tactics or gimmicks. Most importantly we were able to purchase exactly the car that we wanted for the price that was promised. Keith was extremely knowledgeable, helpful and went the extra mile in preparing the car for delivery and explaining the myriad of features that we needed to learn about. Based on our experience, I highly recommend this dealership. More

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