Bob Barnes

I purchased my Honda in Jan 2020. I have had it serviced at Hagerstown Honda every time. But, the last several times I truly have been disappointed. They advertise specials, howeve I have had it serviced at Hagerstown Honda every time. But, the last several times I truly have been disappointed. They advertise specials, however when you get arrive, there always seems to be some sort of loop hole whereas the "special" doesn't apply to you. Yesterday, I asked to speak to the service manager, this was at 1130am. At 1230pm, the technician indicates that he is in his office if I still wanted to talk to him. I indicated "no, not now". When I left the dealership at 1245, I did let the technician know to please convey to the Service Manager that I was truly disappointed he didn't have the time to come out and speak with me. When I got into my car to leave, there was a hang tag that indicates if you have an issue to please give him a call to resolve. Well, my issue could have been resolved had he just taken a few moments & walked out to speak with me. More

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Always helpful, fast service, very satisfied customers! We will continue to buy cars here because we are always treated well! We will continue to buy cars here because we are always treated well! More

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Everyone in the service department is friendly and very helpful. Alex did great going over everything with me. helpful. Alex did great going over everything with me. More

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Always great service at Hagerstown Honda. I have purchased 5 cars from this dealership. Appreciate their honesty and quick response to get vehicle in for service. I have purchased 5 cars from this dealership. Appreciate their honesty and quick response to get vehicle in for service. More

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The automobile service technicians are always courteous and helpful in explaining what is being done to my car. It was in for routine oil change and tire rotation. Nate was my service technician, a proble and helpful in explaining what is being done to my car. It was in for routine oil change and tire rotation. Nate was my service technician, a problem was found that needed attention, and he sat down with me to explain exactly what the problem was and how long it would take for the job to be completed. I have always been pleased with the service received at Hagerstown Honda. More

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This service was to install 2 accessories on my 2026 CR-V. My vehicle was taken in on time and was finished sooner than I expected. It was seamless and I was on my way quickly. CR-V. My vehicle was taken in on time and was finished sooner than I expected. It was seamless and I was on my way quickly. More

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Excellent timely friendly appropriate service. Met all of my needs and answered all of my questions Met all of my needs and answered all of my questions More

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The service department is wonderful. They are friendly, knowledgeable, and I can trust what they say. They are friendly, knowledgeable, and I can trust what they say. More

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excellent sales person. Excellent service department. I came to Hagerstown Honda because of Bob Barnes. Bob Barnes is the only reason I would come back Tigertown Honda. Excellent service department. I came to Hagerstown Honda because of Bob Barnes. Bob Barnes is the only reason I would come back Tigertown Honda. More

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Paul was very helpful with the purchase of our new CRV. This is our second CRV purchase from Hagerstown Honda. This is our second CRV purchase from Hagerstown Honda. More

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