Bob Barnes | Page 2

I wanted to take the opportunity to thank John Williams for the awesome customer service on Friday 9 October 2020 as I picked up my 2020 Honda CR-V EX. John took the time to explain the interior/exterior s for the awesome customer service on Friday 9 October 2020 as I picked up my 2020 Honda CR-V EX. John took the time to explain the interior/exterior settings of my CRV-EX! John is a very professional & friendly salesman and is an asset to the Hagerstown Honda Sales Staff! I highly recommend seeing John Williams @ Hagerstown Honda if your looking for a new vehicle!! More

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We had an amazing experience purchase our first new car. The process was stress free and all of our questions were answered with no hesitation. We drove home with an excellent understanding of all the aweso The process was stress free and all of our questions were answered with no hesitation. We drove home with an excellent understanding of all the awesome features. I am in sales And I would rate the service as the best in the business. More

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We purchased Honda Care when we bought our two CRV-s new in 2018.They refused to honor it after having done it in the past. Contacted other dealerships as well as Honda Care and was told this dealership is in 2018.They refused to honor it after having done it in the past. Contacted other dealerships as well as Honda Care and was told this dealership is notorious for this. Honda Care is a national program. More

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Best dealership ever! We have been buying and servicing our Honda's at Hagerstown Honda since 1994, and have never had a bad experience with either sales or service. Great We have been buying and servicing our Honda's at Hagerstown Honda since 1994, and have never had a bad experience with either sales or service. Great people, great deals and "no hassle" service. A "standing O" to our Sales Associate, Kyle Wilson and to Service Manager, Bob Barnes, for their outstanding attention. Without saying, our next vehicle will be a Honda from Hagerstown Honda! More

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Service This dealership especially service department has always been customer friendly and willing to go the extra mile, I have been a customer for over twen This dealership especially service department has always been customer friendly and willing to go the extra mile, I have been a customer for over twenty five years as a result. More

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ordering part for my Ridgeline Thank you Ryan. Joe, Bobby and Jeff for the help getting my Tonneau cover and Floor mats for my Ridgeline, they look really nice and great service. Thank you Ryan. Joe, Bobby and Jeff for the help getting my Tonneau cover and Floor mats for my Ridgeline, they look really nice and great service. More

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Wonderful experience with Honda service Department Paint on my doors needed redone, They honered an old warranty and did a great job getting my car to & from the place painting it. I was very greatful Paint on my doors needed redone, They honered an old warranty and did a great job getting my car to & from the place painting it. I was very greatful for Brandon to keep in contact with me and actually speed the process up to get my car back in time for me to go out of town. Thank you Hagerstown Honda!! More

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Returning Customer!!! :) Hagerstown Honda is the BEST place to purchase and service your vehicle I am thankful to Bill and Bob Barnes personally took the time with my wife Hagerstown Honda is the BEST place to purchase and service your vehicle I am thankful to Bill and Bob Barnes personally took the time with my wife and I to resolve the issue with our 2003 Honda Accord. It truly shows that you take great pride in your Service Department and you respect your Customers. Also, when we purchased our 2017 CRV (impressive vehicle) our salesperson, Blake Berens who took the time to help us select the vehicle with absolutely no pressure. Kudos, to you and your staff! We will return in a heartbeat to purchase our next vehicle! You’re now on our Christmas Card list!! More

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Great customer service and attention to detail. Bob and his service team have always done a great job of servicing my Honda. They always take care of the customer and do the right thing. Top shelf t Bob and his service team have always done a great job of servicing my Honda. They always take care of the customer and do the right thing. Top shelf treatment. Thanks so much! More

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Always a pleasure! Over the past 15 years or so I have bought 12 + cars here. It has always been a no pressure sales environment. The sales and service staff have alwa Over the past 15 years or so I have bought 12 + cars here. It has always been a no pressure sales environment. The sales and service staff have always gone above and beyond to help with any issues and I have found their deals with both new and used vehicles to be be highly competitive. I would highly recommend checking them out before your next purchase! More

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