Bob Borman | Page 86

Excellent Satisfactory customer service My wife and I had bought a Cruze from Bill exactly a year ago and were very satisfied with the help that he had given us. Since then, he had continued My wife and I had bought a Cruze from Bill exactly a year ago and were very satisfied with the help that he had given us. Since then, he had continued to be in contact with us just to make sure we have been making out ok. We had recently come to the loss of another vehicle and starting shopping around for another new one. We had found another vehicle with a different dealership but weren't satisfied. So we brought up what was within our budget to Bill and he had found the perfect option for us. Another chevy Cruze to lease. This was our first time leasing after buying the car last year and we found how easy and satisfying this has been. A week later with our second vehicle from Bill and he is still very easy to reach and contact for any needs and concerns. I would recommend his service and help to anyone. He was very approachable and knowledgeable. Bob had also spoken to us and had explained all of the additional documents required. He was also very knowledgeable and made the cost information very easy to understand. The entire experience was overall well beyond satisfactory. More

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Excellent! My car got totaled so I was in need of a vehicle ASAP. The first person I spoke to at Elkins Chevrolet was Derek Saboto because I had some specific My car got totaled so I was in need of a vehicle ASAP. The first person I spoke to at Elkins Chevrolet was Derek Saboto because I had some specific questions that only a manager could answer. So he got me on the lot and Jason Labella was one of the most professional sales person I've had the pleasure of working with over the years. His attention to detail and personality won me over immediately! Bob Borman the general manager helped me walk through the final details and I must say this is a professionally run car dealership from top to bottom! I would definitely buy another car from Jason Labella! More

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3rd Purchase from Elkins! Elkins worked hard in order to meet my goals with the deal I needed and the vehicle I wanted. Communication was great between Boris and managers and m Elkins worked hard in order to meet my goals with the deal I needed and the vehicle I wanted. Communication was great between Boris and managers and myself. When I went in to finalize, all the numbers were correct and ready to go! More

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New Car Lease My old lease was up and I always need a second vehicle for transportation for getting my elderly mother around to her doctor appointments as she canno My old lease was up and I always need a second vehicle for transportation for getting my elderly mother around to her doctor appointments as she cannot get into my 4X4 Silverado. The treatment that you get from Bob Borman, Lori Simpson, and Lori Hulmes is second to none. Elkins Chevrolet is the best Dealership that there is. I have been a customer there for at least 15 years and I won't go anywhere else. I always get the best deal that I can live with . AWESOME PEOPLE!!!! AWESOME DEALERSHIP!!!! More

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Midnight Special Fantastic customer service, pristine facility, and Elkins worked with us to get the best deal for our trade/purchase. I would and will happily come ba Fantastic customer service, pristine facility, and Elkins worked with us to get the best deal for our trade/purchase. I would and will happily come back/recommend Elkins in the future. Thanks to Todd for spending his time and sharing his insight with us. Bob and Mike finished the deal with us, putting the finishing touches on a memorable experience. Top notch! More

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great experience This new car buying trip was by far the best experience I have had when buying a new car. From the salesman, Bill Wiler, to the General Manager and al This new car buying trip was by far the best experience I have had when buying a new car. From the salesman, Bill Wiler, to the General Manager and all the staff they made me feel welcome and were attentive to my every need. I especially liked the time the two tech guys spent to familiarize me with the nuances of the great information system available on my new Malibu. More

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A great car buying experience with Elkins. Thanks Boris! Boris was extremely knowledgeable about the car and was responsive to all requests. He actively worked very hard to ensure we got the best deal and co Boris was extremely knowledgeable about the car and was responsive to all requests. He actively worked very hard to ensure we got the best deal and communicated openly throughout the entire process. I would definitely recommend Elkins Chevrolet to anyone in the market for a new or used car. And they should ask to work with Boris. The dealership, as a whole, was exceptionally clean and organized. More

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Great Service The entire team was professional and worked with every obstacle I threw at them. I will be using them again for any additional car purchases and will The entire team was professional and worked with every obstacle I threw at them. I will be using them again for any additional car purchases and will recommend family and friends More

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Convenient, Friendly, & Easy! I never go to dealerships because of having the fear of being attacked by salesman the moment my car pulls on the lot, paying triple the amount for a I never go to dealerships because of having the fear of being attacked by salesman the moment my car pulls on the lot, paying triple the amount for a basic oil change, and the uncomfortable - forceful - upselling strategies of the service writers. I actually don't even have a Chevy and was recommended to give them a shot at service anyways. I mad an early morning appointment with Josh and he was sharp at 7:30am the moment I walked in the door. I was already feeling uptight about being late to work and Josh instantly took that feeling away when he gave me the option of getting a ride to work and picked up whenever I was finished to get my car. This was huge because it was one less thing I had to worry about. After the simple, quick 5 minute checkin process. He introduced me to my courtesy driver and I was off to work. I had an hour or so to kill around 1pm, I called the dealership and within 15 mins I was picked up. When I arrived, Josh was finishing up with a customer and the Sales manager Adam happened to welcome me, and offered me a bottle of water. It was nice to be offered water and not harassed to go on a test drive. It was a good feeling to see all the Elkins team members (lot attendants, service writers, sales, and clerical) working together. Seemed like a great working environment. A few minutes go by and it was nice to have Josh walk over and get me rather then screaming my name on the loud speaker. The oil change was priced almost exactly what I always have paid and instead of trying to get a few extra hundred off me, he said on your next oil change visit we can discuss putting on some quality inexpensive tires and its something to take a look at down the road - rather then making me feel guilty or uncomfortable into replacing them on the spot. My lease ends in a year and I did see some pretty toys on the lot. I'm looking forward to working with an Elkins sales associate on the purchase of a new vehicle when my lease ends. Thanks again for a really enjoyable experience. More

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2017 Malibu Purchase The overall buying process was pleasant with no pressure or hassle. Mr. Korolik was very professional and knowledgeable. I would recommend him and The overall buying process was pleasant with no pressure or hassle. Mr. Korolik was very professional and knowledgeable. I would recommend him and the dealership to friends. More

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