Bob Cerza
Bob Cerza at Smythe Volvo
Refer Me

Bob Cerza | Page 20

Sales Consultant

Smythe Volvo

40 River Rd
Summit, NJ 07901

Contact Me
5.0
740 Reviews

I am an avid New York Yankees and Minnesota Vikings fan. I am also an animal lover and a member of many animal leagues, such as St. Hubert's, ASPCA, Bidewee, etc. I live in Chatham with my wife and have a daughter who lives nearby to us. My hobbies are watching sports and playing fantasy football, baseball and basketball.

Dealership Experience

7 yrs, 4 mos

Industry Experience

26 yrs, 6 mos

Languages Spoken

English English

5.0

740 Reviews

Write a Review

740 Reviews of Bob Cerza

June 21, 2022

Dealership Rating
Employee Rating

3 years ago I leased my first volvo. My salesman, Bob Cerza was great! Answered any questions that I had about the vehicle and lease process. Service has been excellent also! More

by donhop1953
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sue Shakil, Andre Vasquez

Jun 25, 2022

Smythe Volvo responded

Thank you for taking the time to complement Bob and Smythe Volvo. We look forward to seeing you at your next schedule maintenance. Enjoy your summer.

June 17, 2022

Dealership Rating
Employee Rating

Phenomenal buying experience with Bob! He was helpful, knowledgeable and overall pleasure to deal with. Buying experience from start to finish was seamless and easy! More

by AharonFranco
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abood Katib , Jeff Morocho

Jun 25, 2022

Smythe Volvo responded

Thank you for taking the time to post this review. If you look through Bob’s reviews, you’ll see most of his customers say something very similar. We appreciate your business.

June 08, 2022

Dealership Rating
Employee Rating

I can't recommend Smythe Volvo more highly! Bob, Francine, and Henry were all an excellent reflection of an excellent brand. Thank you! More

by Martin Harvey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Francine O'Donnell, Henry Padilla Jr

Jun 12, 2022

Smythe Volvo responded

Your recommendation is very important to us and much appreciated. Thank you for choosing Smythe Volvo.

June 08, 2022

Dealership Rating
Employee Rating

I highly recommend Smythe Volvo! This is the 2nd vehicle I've purchased through Bob Cerza and my experience overall was great. Bob is easy to deal with and a straight shooter. The se More

by keith s
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Francine O'Donnell

Jun 12, 2022

Smythe Volvo responded

Awesome review, and thank you. Bob is a straight shooter and you see those sentiments reflected in most of his reviews. Thank you for choosing Smythe Volvo.

May 28, 2022

Dealership Rating
Employee Rating

First rate service. They were friendly, helpful and not pushy. Explained everything in detail. The car was perfect and they set all the features to my specifications. More

by lisarebecca44
Recommend Dealer
Yes
Jun 01, 2022

Smythe Volvo responded

Great review! We strive to deliver this type of service to all of our customers. Bob is a fantastic sales person and thank you for these kind words

May 28, 2022

Dealership Rating
Employee Rating

This is my third Volvo from Smythe, and the quality of the vehicle and the customer service doesn’t disappoint. I have worked with Bob a number of times and his knowledge and customer service gets high ma More

by cswon22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Monahan , Francine O'Donnell

Jun 01, 2022

Smythe Volvo responded

Your third Volvo! We appreciate your loyalty thank you for coming back year after year. Bob, Francine and Tom are a great team. We look forward to seeing you again in the service drive at your first service.

May 26, 2022

Dealership Rating
Employee Rating

Bob Cerza always answered our questions in a clear and informative fashion. He helped us explore various purchasing options to find the best fit for us at this time. More

by john.livingst
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2022

Smythe Volvo responded

Thank you for this five star review and your kind words towards Bob Cerza. He is always up on his product knowledge and is a great communicator.

May 24, 2022

Dealership Rating
Employee Rating

Typically dealership trips aren’t “fun”, but I really enjoy being at Smythe. The customer service is outstanding and you never feel pressured into a deal. They also don’t keep you waiting all day. Great More

by FS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abood Katib

Jun 12, 2022

Smythe Volvo responded

Thank you for such a positive and kind review. Our customers time is top priority for us. We appreciate your business.

May 19, 2022

Dealership Rating
Employee Rating

Bob and Abood in Finance were great! Bob is super friendly and easy to work with, and Abood was super efficient. More

by rob.keane
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abood Katib

May 19, 2022

Smythe Volvo responded

I must agree with you Bob and Abood are a fantastic team. Thank you for this five star review.

May 08, 2022

Dealership Rating
Employee Rating

Bob and the staff were great to us. They really put in the effort you expect from a great dealer. More

by coorsed
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Francine O'Donnell

May 19, 2022

Smythe Volvo responded

Bob and Francine are a great team. Thank you for this five star review, we appreciate your business.

...
20
...

Dealership Inventory (406 Vehicles)

used 2021 Volvo XC60 car, priced at $33,994
2021 Volvo XC60
used
Denim Blue Metallic exterior
Automatic
All-wheel Drive
used 2021 Volvo XC90 car, priced at $41,495
2021 Volvo XC90
used
Crystal White Metallic exterior
Automatic
All-wheel Drive
used 2021 Volvo XC40 car, priced at $32,985
2021 Volvo XC40
used
Crystal White Metallic exterior
Automatic
All-wheel Drive
used 2022 Volvo XC90 car, priced at $41,485
2022 Volvo XC90
used
Savile Gray Metallic exterior
Automatic
All-wheel Drive
new 2024 Volvo S90 car, priced at $59,395
2024 Volvo S90
new
Onyx Black Metallic exterior
Automatic
All-wheel Drive
used 2021 Volvo XC90 car, priced at $35,998
2021 Volvo XC90
used
Savile Gray Metallic exterior
Automatic
All-wheel Drive