Bob Cerza
Bob Cerza at Smythe Volvo
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Bob Cerza | Page 19

Sales Consultant

Smythe Volvo

40 River Rd
Summit, NJ 07901

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5.0
741 Reviews

I am an avid New York Yankees and Minnesota Vikings fan. I am also an animal lover and a member of many animal leagues, such as St. Hubert's, ASPCA, Bidewee, etc. I live in Chatham with my wife and have a daughter who lives nearby to us. My hobbies are watching sports and playing fantasy football, baseball and basketball.

Dealership Experience

7 yrs, 4 mos

Industry Experience

26 yrs, 6 mos

Languages Spoken

English English

5.0

741 Reviews

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741 Reviews of Bob Cerza

July 26, 2022

Dealership Rating
Employee Rating

Great experience with Bob and Smythe team. Our first Volvo purchase could not be better More

by cedrick.fontes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2022

Smythe Volvo responded

Great, thank you for taking the time out of your day to post this review. Welcome to the Volvo Family. We appreciate your business.

July 23, 2022

Dealership Rating
Employee Rating

Bob Cerza was both courteous and informative in our purchase process, very helpful in making the right decision. Great overall dealership. More

by fsprella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2022

Smythe Volvo responded

We agree with you Bob is courteous and informative and thank you for pointing that out. Thank you for this five star review. We appreciate your business.

July 12, 2022

Dealership Rating
Employee Rating

I came in because the reviews were great and Smythe lived up to my expectations in the sales floor. More

by Dee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2022

Smythe Volvo responded

That is good news. I am glad Bob did not disappoint. Thank you for taking the time to share this five star review.

July 12, 2022

Dealership Rating
Employee Rating

Bob and team made it a very efficient experience, and we love our new XC90! More

by emily.dandurand
Recommend Dealer
Yes
Jul 28, 2022

Smythe Volvo responded

Congratulations on your new XC 90 and thank you for the wonderful review. We appreciate your business.

July 03, 2022

Dealership Rating
Employee Rating

Bob did a great job of keeping us informed and coordinating our purchase. Bob was thorough when we ordered the car and kept us up to date on its delivery. He also coordinated our purchase and pic More

by barryb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam, Henry Zhu , Henry Padilla Jr

Jul 05, 2022

Smythe Volvo responded

Product knowledge and communication are two of the most important steps in the sales process. Bob Cerza is a true professional and thank you for this five star review. We appreciate your business.

July 01, 2022

Dealership Rating
Employee Rating

From the moment we walked into Smythe Volvo we knew it was the right decision. Leasing was a pleasant experience and Bob Cerza was amazingly knowledgeable ,honest-and transparent. Fast forward 3 years and More

by edpnuzzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Francine O'Donnell, Andre Vasquez

Jul 05, 2022

Smythe Volvo responded

This is a fantastic review and one to hang on the bulletin board. It is rewarding to see you mention the sales and service department and so many of our team members. Thank you for choosing Smythe Volvo and thank you for your time spent in posting these kind words.

June 30, 2022

Dealership Rating
Employee Rating

Bob Cerza is amazing! He’s the most helpful, knowledgable, patient, kind, and efficient car salesman we have ever had the pleasure to buy a car from. Completely happy, co More

by michele.pacheco777
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Giordano, Francine O'Donnell, Henry Padilla Jr

Jul 05, 2022

Smythe Volvo responded

Bob Cerza is amazing and thank you for saying so. Congratulations on your new car. Thank you for choosing Smythe Volvo.

June 28, 2022

Dealership Rating
Employee Rating

I have been purchasing and leasing vehicles from Smythe Volvo for over 25 years. Their attention and commitment to customer satisfaction has been outstanding. This may account for their being a top tier d More

by ronycee
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry Zhu

Jul 05, 2022

Smythe Volvo responded

25 years! Thank you for your years of loyalty. We are fortunate to have customers like you.

June 28, 2022

Dealership Rating
Employee Rating

This is my third purchase at Smythe Volvo. I am so glad that I found this dealership. Bob Cerza is the best, He is knowledgeable, honest, and patient. The cars are dependable and Volvo's reput More

by brownrru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2022

Smythe Volvo responded

Thank you for choosing Smythe Volvo again and again through the years. Your comments on Bob are right on, he is the best. Thank you for posting this five star review. We hope you have many safe and happy miles in your new Volvo.

June 27, 2022

Dealership Rating
Employee Rating

Bob Cerza and everyone at Smythe Volvo was wonderful to work with. I was under a time constraint and they made sure to make my car purchasing process quick and easy which was very much appreciated! After More

by baxter.natalie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry Zhu , Henry Padilla Jr

Jul 05, 2022

Smythe Volvo responded

Great review! Thank you for taking the time to share your experience. We really have a wonderful team and it is rewarding to receive a review like this. We hope you have a safe and happy miles in your new Volvo.

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