I am an avid New York Yankees and Minnesota Vikings fan. I am also an animal lover and a member of many animal leagues, such as St. Hubert's, ASPCA, Bidewee, etc. I live in Chatham with my wife and have a daughter who lives nearby to us. My hobbies are watching sports and playing fantasy football, baseball and basketball.
Read moreDealership Experience
7 yrs, 4 mos
Industry Experience
26 yrs, 6 mos
Languages Spoken
English
741 Reviews
Write a Review741 Reviews of Bob Cerza
April 27, 2022
Smythe and Bob Cerza always come though! The entire team goes out of their way to make the buying experience as painless and easy as possible. From initial ordering to final signatures the p The entire team goes out of their way to make the buying experience as painless and easy as possible. From initial ordering to final signatures the process is smooth and pressure-free. Truly professional, courteous and friendly and he reason why keep coming back for more! More
Other Employees Tagged: Abood Katib
April 26, 2022
This is the second time I bought a car at Smythe and I am a happy returning customer. Bob and the rest of the team were very helpful and proactive to help us during the whole process. For me even more import a happy returning customer. Bob and the rest of the team were very helpful and proactive to help us during the whole process. For me even more important is the continuous support afterwards and Smythe does a tremendous job in also making that a very positive experience. More
Other Employees Tagged: Abood Katib
April 23, 2022
We’ve bought several Volvos from Smythe over the past thirty+ years-our second from Bob Cerza. He, Jeff, Paul, and Abood are all consummate professionals. Smythe people like them and the service folks-al thirty+ years-our second from Bob Cerza. He, Jeff, Paul, and Abood are all consummate professionals. Smythe people like them and the service folks-also real pros in whom we have total confidence-reinforce our loyalty to Smythe. More
Other Employees Tagged: Paul Leary, Abood Katib , Jeff Morocho
April 23, 2022
Superb service across the board. Bob was the consummate guide as we selected our new Volvo wagon. He was consistently there, keeping us informed through the delivery process. We w Bob was the consummate guide as we selected our new Volvo wagon. He was consistently there, keeping us informed through the delivery process. We were very confident in our purchase and delighted with our new XC wagon upon receipt. The delivery and payment process was expertly handled by Jeff and Abood. It was thoughtful and detailed without being rushed, truly time well spent and totally enjoyable. We would return, we have returned and we will continue to recommend Bob, Jeff and Abood. It was a completely excellent experience. Thank you! More
Other Employees Tagged: Abood Katib , Jeff Morocho
April 22, 2022
My second purchase from Bob and Smythe Volvo. Great experience again. I will buy from Bob and this dealership again in the future. Highly recommended!! Great experience again. I will buy from Bob and this dealership again in the future. Highly recommended!! More
April 16, 2022
The individuals in both sales department and service are always professional, courteous and respectful. I have dealt with Bob Cerza for my lease 3 years ago, and now for my purchase on Friday, April 15. always professional, courteous and respectful. I have dealt with Bob Cerza for my lease 3 years ago, and now for my purchase on Friday, April 15. Bob is always a consummate professional, stops everything he is doing to make the customer the priority, and always sends confirmation emails to make everything pleasant and easy to understand. He is an asset to Volvo in Summit, and would highly recommend him to anyone leasing or purchasing a Volvo. More
Other Employees Tagged: Abood Katib
April 16, 2022
Smythe Is a Pleasant dealership to deal with. They are always professional and extremely helpful. Our sales agent Bob, made our lease purchase seamless and easy. We have been buying and servicing They are always professional and extremely helpful. Our sales agent Bob, made our lease purchase seamless and easy. We have been buying and servicing our cars with Smythe for 15+ years and have always been satisfied. I highly recommend this dealership to everyone. More
Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, Dina Thomson, Abood Katib