Bob Cerza
Bob Cerza at Smythe Volvo
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Bob Cerza | Page 21

Sales Consultant

Smythe Volvo

40 River Rd
Summit, NJ 07901

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5.0
741 Reviews

I am an avid New York Yankees and Minnesota Vikings fan. I am also an animal lover and a member of many animal leagues, such as St. Hubert's, ASPCA, Bidewee, etc. I live in Chatham with my wife and have a daughter who lives nearby to us. My hobbies are watching sports and playing fantasy football, baseball and basketball.

Dealership Experience

7 yrs, 4 mos

Industry Experience

26 yrs, 6 mos

Languages Spoken

English English

5.0

741 Reviews

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741 Reviews of Bob Cerza

May 08, 2022

Dealership Rating
Employee Rating

Bob and the staff were great to us. They really put in the effort you expect from a great dealer. More

by coorsed
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Francine O'Donnell

May 19, 2022

Smythe Volvo responded

Bob and Francine are a great team. Thank you for this five star review, we appreciate your business.

May 07, 2022

Dealership Rating
Employee Rating

First time dealing with this dealership and was very pleased from the moment I walked through the door. More

by slanzafame
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry Zhu , Jeff Morocho

May 19, 2022

Smythe Volvo responded

Welcome to the Smythe family. We are glad you had the experience you did and thank you for taking the time to share these kind words.

April 27, 2022

Dealership Rating
Employee Rating

Smythe and Bob Cerza always come though! The entire team goes out of their way to make the buying experience as painless and easy as possible. From initial ordering to final signatures the p More

by markfur123
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abood Katib

May 09, 2022

Smythe Volvo responded

Great review! Your experience is one we aim to provide to all our guests who walk in our door or purchase online. Thank you for choosing Smythe Volvo and thank you for these kind words.

April 26, 2022

Dealership Rating
Employee Rating

This is the second time I bought a car at Smythe and I am a happy returning customer. Bob and the rest of the team were very helpful and proactive to help us during the whole process. For me even more import More

by pascalterhaak
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abood Katib

May 09, 2022

Smythe Volvo responded

Welcome back and thank you for choosing Smythe Volvo again. We are fortunate to have customers like you.

April 23, 2022

Dealership Rating
Employee Rating

We’ve bought several Volvos from Smythe over the past thirty+ years-our second from Bob Cerza. He, Jeff, Paul, and Abood are all consummate professionals. Smythe people like them and the service folks-al More

by russelldrobertson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Leary, Abood Katib , Jeff Morocho

Apr 25, 2022

Smythe Volvo responded

We appreciate your loyalty. We are fortunate to have customers like you to come back over decades. We hope you have many safe and happy miles in your new Volvo.

April 23, 2022

Dealership Rating
Employee Rating

Superb service across the board. Bob was the consummate guide as we selected our new Volvo wagon. He was consistently there, keeping us informed through the delivery process. We w More

by TNNJ
Recommend Dealer
Yes

Other Employees Tagged: Abood Katib , Jeff Morocho

Apr 25, 2022

Smythe Volvo responded

Superb! That is the mark we are trying to hit. We are grateful for you and for your business. Thank you for taking the time to share your experience.

April 22, 2022

Dealership Rating
Employee Rating

My second purchase from Bob and Smythe Volvo. Great experience again. I will buy from Bob and this dealership again in the future. Highly recommended!! More

by frank.s.cirillo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2022

Smythe Volvo responded

Thank you for choosing Smythe Volvo again we appreciate your loyalty. Bob is great and thank you for saying so.

April 20, 2022

Dealership Rating
Employee Rating

Great experience with Bob, Smythe and Volvo. Would recommend everyone to Smythe Volvo and Bob! More

by cgilgallon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2022

Smythe Volvo responded

Thank you for your recommendation of Bob and our team at Smythe Volvo. We hope you enjoy your new car.

April 16, 2022

Dealership Rating
Employee Rating

The individuals in both sales department and service are always professional, courteous and respectful. I have dealt with Bob Cerza for my lease 3 years ago, and now for my purchase on Friday, April 15. More

by Vincent
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abood Katib

Apr 19, 2022

Smythe Volvo responded

This is a fantastic endorsement of Bob and our team. Bob is an asset to Smythe Volvo and thank you for saying so. We appreciate your business and look forward to seeing you in the service drive at your next scheduled maintenance.

April 16, 2022

Dealership Rating
Employee Rating

Smythe Is a Pleasant dealership to deal with. They are always professional and extremely helpful. Our sales agent Bob, made our lease purchase seamless and easy. We have been buying and servicing More

by GfromChatham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2022

Smythe Volvo responded

15+ years! We are fortunate to have customers as loyal and kind as you. Thank you for coming back time after time. We hope you have many safe and happy miles in your new Volvo.

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