Bob Cerza
Bob Cerza at Smythe Volvo
Refer Me

Bob Cerza | Page 22

Sales Consultant

Smythe Volvo

40 River Rd
Summit, NJ 07901

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5.0
744 Reviews

I am an avid New York Yankees and Minnesota Vikings fan. I am also an animal lover and a member of many animal leagues, such as St. Hubert's, ASPCA, Bidewee, etc. I live in Chatham with my wife and have a daughter who lives nearby to us. My hobbies are watching sports and playing fantasy football, baseball and basketball.

Dealership Experience

7 yrs, 5 mos

Industry Experience

26 yrs, 7 mos

Languages Spoken

English English

5.0

744 Reviews

Write a Review

744 Reviews of Bob Cerza

April 20, 2022

Dealership Rating
Employee Rating

Great experience with Bob, Smythe and Volvo. Would recommend everyone to Smythe Volvo and Bob! More

by cgilgallon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2022

Smythe Volvo responded

Thank you for your recommendation of Bob and our team at Smythe Volvo. We hope you enjoy your new car.

April 16, 2022

Dealership Rating
Employee Rating

Smythe Is a Pleasant dealership to deal with. They are always professional and extremely helpful. Our sales agent Bob, made our lease purchase seamless and easy. We have been buying and servicing More

by GfromChatham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2022

Smythe Volvo responded

15+ years! We are fortunate to have customers as loyal and kind as you. Thank you for coming back time after time. We hope you have many safe and happy miles in your new Volvo.

April 16, 2022

Dealership Rating
Employee Rating

The individuals in both sales department and service are always professional, courteous and respectful. I have dealt with Bob Cerza for my lease 3 years ago, and now for my purchase on Friday, April 15. More

by Vincent
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abood Katib

Apr 19, 2022

Smythe Volvo responded

This is a fantastic endorsement of Bob and our team. Bob is an asset to Smythe Volvo and thank you for saying so. We appreciate your business and look forward to seeing you in the service drive at your next scheduled maintenance.

April 13, 2022

Dealership Rating
Employee Rating

I had a very positive experience with the dealership. Helpful, informative, and a place I would recommend. More

by amyziebarth
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abood Katib , Henry Padilla Jr

Apr 19, 2022

Smythe Volvo responded

We appreciate your recommendation and look forward to seeing you in the service drive at your first scheduled maintenance.

April 06, 2022

Dealership Rating
Employee Rating

Everyone at the dealership was very professional from the person at the front desk who greeted us to Bob Cerza our salesman. The whole process was without stress and very enjoyable. The car was ready when pr More

by kkeane1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry Padilla Jr

Apr 19, 2022

Smythe Volvo responded

Thank you for your wholehearted recommendation it is valuable to us. We appreciate your kind words and your business.

March 31, 2022

Dealership Rating
Employee Rating

Smythe was very welcoming and tranparent. Besides their east process in purchasing a vehicle, they were a pleasure to work with throughout the process. We got a great rate and had partners th More

by afreem66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2022

Smythe Volvo responded

At Smythe Volvo we are in the business of matching our customer’s needs to the correct vehicle. When this is done right everything is transparent. Thank you for taking the time to share your experience of Bob and our store.

March 29, 2022

Dealership Rating
Employee Rating

In what is now a crazy world, Smythe and Bob Cerza rise to the top and make life a whole lot easier! Thanks to the Smythe team for putting another Volvo in our garage in a hassle free way! More

by markfur123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2022

Smythe Volvo responded

Thank you for this five star review and thank you for coming back to Smythe Volvo to buy another car. We are fortunate to have customers like you.

March 22, 2022

Dealership Rating
Employee Rating

Bob Cerza is a pleasure to work with. My experience was seamless and Bob made sure I was comfortable the whole way. Henry in finance is friendly, quick and highly efficient. I won’t buy a More

by Ramona Elizabeth Pena
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry Padilla Jr

Apr 04, 2022

Smythe Volvo responded

What a wonderful review and thank you for the kind words. Bob and Henry are a great team and have a way of making people feel comfortable.

March 22, 2022

Dealership Rating
Employee Rating

This was a wonderful buying experience. Bob Cerza is very knowledgeable, and was a true pleasure to work with. He is professional, through and through. Just went over the course technology More

by KMGAGS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Abood Katib , Jeff Morocho

Apr 04, 2022

Smythe Volvo responded

If you read through Bob’s reviews you’ll see many people agree with you. Your high recommendation is very important to us and thank you for taking the time to post about your experience.

March 21, 2022

Dealership Rating
Employee Rating

Bob Cerza is a true professional. He is so kind and patient too! The rest of the team (Tom, Abood, and Henry) were also super courteous and attentive. This is my 3rd Volvo and I don't More

by MyFriendBetty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2022

Smythe Volvo responded

What a fantastic review and thank you for taking the time to post. We agree with you, Bob is a true professional. We are fortunate to have the great team that we do and to have great customers like you.

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