Bob Cerza
Bob Cerza at Smythe Volvo Cars

Bob Cerza | Page 56

Sales Consultant

Smythe Volvo Cars

40 River Rd
Summit, NJ 07901

Contact Me
4.9
930 Reviews

I am an avid New York Yankees and Minnesota Vikings fan. I am also an animal lover and a member of many animal leagues, such as St. Hubert's, ASPCA, Bidewee, etc. I live in Chatham with my wife and have a daughter who lives nearby to us. My hobbies are watching sports and playing fantasy football, baseball and basketball.

Dealership Experience

9 yrs, 8 mos

Industry Experience

28 yrs, 10 mos

Languages Spoken

English English

4.9

930 Reviews

Write a Review

930 Reviews of Bob Cerza

October 31, 2020

Dealership Rating
Employee Rating

Bob and Smythe continue to be an excellent group to work with. Quick, easy, to-the-point and stress/pressure-free. This is our 4th car through Bob and Smythe and we plan to continue coming back. More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2020

Smythe Volvo Cars responded

"Quick, easy, to-the-point and stress/pressure-free" is what we are aiming for. Car number 4, that is great to hear. We appreciate your loyalty and your business.

October 27, 2020

Dealership Rating
Employee Rating

Enjoyable and efficient car buying experience. Bob took the time to take me through the ongoing Volvo specials and worked out the best option for me. More

by magsun13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Leary

Nov 07, 2020

Smythe Volvo Cars responded

Great to hear. We appreciate you taking the time to post this review and we appreciate your business.

October 24, 2020

Dealership Rating
Employee Rating

This is my second car I’ve leased from Bob, and it’s a pleasure working with him. I appreciate his help, and am enjoying my new Volvo. Thanks More

by JTulls21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Badian, Francine O'Donnell

Nov 07, 2020

Smythe Volvo Cars responded

Thanks for coming back again and thanks for this great review about Bob and Smythe Volvo. We look forward to seeing you in the service drive at your first scheduled maintenance.

October 19, 2020

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Employee Rating

Bob worked with me for a month to find the car that ticked all the boxes. He sent me several good options and never gave up on me. When I finally made the trip from Brooklyn to Smythe, as a courtesy he More

by jennifersivertsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Francine O'Donnell

Oct 24, 2020

Smythe Volvo Cars responded

Brooklyn to Smythe Volvo....thanks for making the trip. We appreciate this great review and your kind words about Bob. Of Bob's many qualities, patience is the one we see in most of his reviews. Thank you for taking the time to share your experience.

October 17, 2020

Dealership Rating
Employee Rating

I've worked with Bob on a number of deals now and the experience has always been positive. This time around we were able to do most of the process virtually and were able to minimize the time spent at th More

by alfred.limone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hayes , Francine O'Donnell

Oct 24, 2020

Smythe Volvo Cars responded

Times have changed. Much of our process has become virtual for those who choose to do business that way. Thank you for taking the time to share your experience and thank you for your business.

October 15, 2020

Dealership Rating
Employee Rating

I've met a lot of car salesmen in my time and Bob was a pleasure to deal with as he is a professional salesman. He is now one of my trusted resources and while I've always had a good experience at Smyth i More

by lhornstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Leary

Oct 19, 2020

Smythe Volvo Cars responded

Thank you. If you read through Bob's reviews you'll see many of our customers feel the same way. We appreciate your recommendation.

October 11, 2020

Dealership Rating
Employee Rating

I was treated with respect and Bob was very attentive to all details. I was really impressed. Thank you Bob and Howie, you made this purchase very easy. I really love my vehicle and will definitely spread More

by linfelix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Howie. Finance Department

Oct 16, 2020

Smythe Volvo Cars responded

Felix, We appreciate your kind words about Bob and Howie and we appreciate your business. Thank you for spreading the word.

October 08, 2020

Dealership Rating
Employee Rating

Leasing my brand new XC 40 R design from Smythe Volvo was a GREAT experience from start to finish! Bob Cerza was my awesome salesman and explained ALL my options thoroughly, followed up when I was undecided More

by jen24
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Paul Leary , Howie Wu

Oct 16, 2020

Smythe Volvo Cars responded

It is rewarding for all of us to see you mention all the different people who helped you. It means we are working well as a team with our main goal in mind and that is treating every customer as we would like to be treated. Thank you for choosing Smythe Volvo. We appreciate your business.

October 05, 2020

Dealership Rating
Employee Rating

My experience at Smythe Volvo was excellent. My salesman Bob Cerva and the finance manager , were very professional through out the process. I would recommend this dealership. More

by BGREEN5867
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2020

Smythe Volvo Cars responded

Thank you for the recommendation and thank you for sharing your experience with Bob and our team. We appreciate your business.

October 04, 2020

Dealership Rating
Employee Rating

The team at Smythe Volvo was excellent. They were very attentive and great to work with. The process was quick and smooth with no surprises. More

by andrew.natale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Leary

Oct 06, 2020

Smythe Volvo Cars responded

Thank you for this review. This is type of service we strive to provide all of our customers. We look forward to seeing you at your first scheduled maintenance.

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