Bob Cerza
Bob Cerza at Smythe Volvo Cars

Bob Cerza | Page 57

Sales Consultant

Smythe Volvo Cars

40 River Rd
Summit, NJ 07901

Contact Me
4.9
930 Reviews

I am an avid New York Yankees and Minnesota Vikings fan. I am also an animal lover and a member of many animal leagues, such as St. Hubert's, ASPCA, Bidewee, etc. I live in Chatham with my wife and have a daughter who lives nearby to us. My hobbies are watching sports and playing fantasy football, baseball and basketball.

Dealership Experience

9 yrs, 8 mos

Industry Experience

28 yrs, 10 mos

Languages Spoken

English English

4.9

930 Reviews

Write a Review

930 Reviews of Bob Cerza

September 29, 2020

Dealership Rating
Employee Rating

The team was outstanding Kevin the owner was so welcoming. Rob the used manager determined my needs. Bob then assisted me in easily sorting through the process. Very patient and helpful. Stephe More

by beckyrandolph75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Badian

Oct 07, 2020

Smythe Volvo Cars responded

Glad to hear that your purchase experience was smooth. We strive to have this be the case with every guest. Thank you for your business.

September 26, 2020

Dealership Rating
Employee Rating

From the moment we walked in and talked with Bob we knew we made the right choice. He took the stress out of the car buying process. Highly recommend! More

by npapianni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Badian, Francine O'Donnell

Oct 07, 2020

Smythe Volvo Cars responded

Bob has this way about him of making the car buying process stress free. Every experience should go the direction the customer wants. Bob gets this as does the rest of our team. Thank you for choosing Smythe Volvo and for the recommendation.

September 22, 2020

Dealership Rating
Employee Rating

Bob and the team at Smythe Volvo were fantastic to deal with. This is our second XC90 leased through them, and we'll be repeat customers going forward. More

by Chris A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Leary , Ernest Gomez

Sep 23, 2020

Smythe Volvo Cars responded

On behalf of Bob and the team thank you for your business and your loyalty. We are fortunate to have customers like you.

September 19, 2020

Dealership Rating
Employee Rating

Bob Cerza was so helpful during our research and purchase. He guided us through different models and availability, knowing we wanted something in hand right away. The entire Volvo team were respectf More

by colleenmarkley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Leary , Francine O'Donnell

Sep 23, 2020

Smythe Volvo Cars responded

This is all around a great review and thank you for taking the time to share your experience of Bob and our team here at Smythe Volvo. We appreciate you high recommendation. We hope you have many safe and happy miles in your new car.

September 18, 2020

Dealership Rating
Employee Rating

Great experience from start to finish. We highly recommend Bob Cerza - we're repeat buyers from him at the dealership. Professional and knowledgeable, Bob makes the process easy! More

by jmosergordon
Recommend Dealer
Yes
Sep 23, 2020

Smythe Volvo Cars responded

Thank you for your loyalty. Bob certainly is professional and knowledgeable. Thank you for taking the time to share your experience and thank you for your business.

September 10, 2020

Dealership Rating
Employee Rating

Very ethical & professional car dealer. I had a Very ethical & professional car dealer. I had a seamless experience while dealing with them. Tom, Bob, Shawn and Francine were all very pleasant t More

by prasad_manav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hayes , Francine O'Donnell

Sep 14, 2020

Smythe Volvo Cars responded

It is wonderful to read that so many of our team touched you throughout the process. We really have a great group of people working towards the same goal...keeping all our customers happy. We appreciate your bushiness.

September 04, 2020

Dealership Rating
Employee Rating

Bob helped me get the perfect Volvo for my needs. I am very happy with the lease terms and the car (XC40) drives like a dream! Thank you to Ernest for making the finance process very pleasant. Emilia was More

by Joan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ernest Gomez, Emilia Paladino

Sep 14, 2020

Smythe Volvo Cars responded

I hope you enjoy your new X/C 40. Volvo did a great job with that vehicle. This is an awesome review and thank you for posting it. We appreciate your business and your loyalty.

September 04, 2020

Dealership Rating
Employee Rating

I am so thankful for Bob Ceres. He is the very Best! This is my second Volvo from Smythe. they treat you like family. Love my new Family truck! More

by Pathfinder47
Recommend Dealer
Yes
Sep 14, 2020

Smythe Volvo Cars responded

We appreciate your loyalty and I can't disagree with your comments about Bob. He is the best! Enjoy your new wheels and thank you for choosing Smythe Volvo.

September 02, 2020

Dealership Rating
Employee Rating

I picked up my third XC60 from Smythe this week. I've never had a bad experience between servicing and leasing my vehicles. Bob Cerza was amazing to work with -- so patient and pleasant. He worked hard More

by lisa_loreto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hayes , Ernest Gomez

Sep 02, 2020

Smythe Volvo Cars responded

We greatly appreciate this wonderful review. It is rewarding for all of us as we work as a team. Thank you for your loyalty and for taking the time to share your experience with Bob, Shaun, Ernest and the whole team.

August 31, 2020

Dealership Rating
Employee Rating

Despite not getting a car at this dealership, Bob Cerza was good on his word. He made sure that all our questions were addressed and all our wishes were met in our car shopping experience. He listened and More

by laurabgarrido
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 02, 2020

Smythe Volvo Cars responded

This review speaks volumes. While our goal is to suit your needs sometimes we can 't always do that but we can always provide the best service possible and that is what we strive for. Thank you for taking the time to share your experience of Bob and Smythe Volvo. Bob is a true professional and all around good person.

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