I am an avid New York Yankees and Minnesota Vikings fan. I am also an animal lover and a member of many animal leagues, such as St. Hubert's, ASPCA, Bidewee, etc. I live in Chatham with my wife and have a daughter who lives nearby to us. My hobbies are watching sports and playing fantasy football, baseball and basketball.
Read moreDealership Experience
9 yrs, 8 mos
Industry Experience
28 yrs, 10 mos
Languages Spoken
English
930 Reviews
Write a Review930 Reviews of Bob Cerza
August 29, 2020
I had a very professional and efficient buying process. There was a certain aspect I wanted in a car and the very first thing Bob said was ‘if we don’t have it, I’ll see what is coming in or what I can fi There was a certain aspect I wanted in a car and the very first thing Bob said was ‘if we don’t have it, I’ll see what is coming in or what I can find for you.’ And when Bob gave me pricing, he considered my parameters from the start. Emilia was very thorough and pleasant in walking me through the car’s features. Everyone at the dealership respected my time. More
Other Employees Tagged: Ernest Gomez, Emilia Paladino
August 28, 2020
Super friendly and knowledgeable service. Everyone greets you warmly as soon as you walk in the door . No hard sell , I felt comfortable and not at all rushed to make a decision. My salesman Bob Cerza was a you warmly as soon as you walk in the door . No hard sell , I felt comfortable and not at all rushed to make a decision. My salesman Bob Cerza was a true pleasure to deal with ! So happy with my new Volvo . Don’t waist your time shopping around go straight to Smythe Volvo . More
Other Employees Tagged: Shaun Hayes
August 23, 2020
We had a wonderful experience buying a preowned vehicle. Bob was fantastic to work with. The entire team was honest, fair, and knowledgeable. We love the car and will definitely be back in the future. Bob was fantastic to work with. The entire team was honest, fair, and knowledgeable. We love the car and will definitely be back in the future. More
Other Employees Tagged: Veronica Chicas, Ernest Gomez
August 22, 2020
I had a great experience with Bob, I am very happy with the car. The entire team made the process of getting a car a seamless experience. the car. The entire team made the process of getting a car a seamless experience. More
Other Employees Tagged: Ernest Gomez, Emilia Paladino
August 19, 2020
My experience at Smythe Volvo was stellar! The showroom was clean and sparkling! Masks and sanitizers used! My Sales and Leasing consultant, Mr. Bob Cerza, was kind, honest, understanding and knowledgeabl was clean and sparkling! Masks and sanitizers used! My Sales and Leasing consultant, Mr. Bob Cerza, was kind, honest, understanding and knowledgeable. He worked with me in a very positive and productive manner. In addition to Bob, Shaun Hayes, was wonderful in showing me the bells and whistles of the car. I also had the pleasure of meeting the owner of Smythe who was lovely to converse with. All in all, a terrific experience in car shopping!! Sincerely, Barbara Jean Delnero More
Other Employees Tagged: Shaun Hayes
August 18, 2020
It is always a pleasure to do business with Smythe Volvo. They are great to their customers and have great salespeople like Bob Cerza. A+++++ They are great to their customers and have great salespeople like Bob Cerza. A+++++ More
Other Employees Tagged: Veronica Chicas, Francine O'Donnell
August 10, 2020
Great Experience Leasing Again went back to get my second volvo. it was quick and easy and I god a great deal. thanks very much bob, emilia, and ernest! went back to get my second volvo. it was quick and easy and I god a great deal. thanks very much bob, emilia, and ernest! More
Other Employees Tagged: Ernest Gomez, Emilia Paladino
August 10, 2020
We had a good experience at Smythe. The overall process was fairly seamless, and every person working at the dealership was kind and had a good sense of humor. Our only complaint would be the amount of tim was fairly seamless, and every person working at the dealership was kind and had a good sense of humor. Our only complaint would be the amount of time the process took, which was really just due to an unfortunate intersection of circumstance. More
Other Employees Tagged: Veronica Chicas, Tyler Van Riper
August 05, 2020
Wonderful Service in a Most Peculiar Time From my initial connection via email with the team at Smythe the team was kind and informative without trying to give the hard push on a sale. Bob From my initial connection via email with the team at Smythe the team was kind and informative without trying to give the hard push on a sale. Bob was helpful in really looking at the options that they had on offer within the dealership and working within my budget to find me an xc40 that met my criteria. Francine helped me understand the financial components while Emilia walked me thought he litany of safety features and tech that made my car a worthwhile investment. The entire team at Smythe should be proud of how well they responded to Covid-19 and the safety procedures in place to make sure that I and they are safe. More
Other Employees Tagged: Veronica Chicas, Francine O'Donnell, Emilia Paladino
August 03, 2020
Bob is the best sales person I have ever dealt with. He was so pleasant, honest and easy to work with. Emilia, Delivery Specialist was extremely helpful and helped make picking out and picking up my new ca was so pleasant, honest and easy to work with. Emilia, Delivery Specialist was extremely helpful and helped make picking out and picking up my new car even more exciting. I am still asking her questions about my new car and she is beyond knowledgeable. More
Other Employees Tagged: Kevin Flanagan , Francine O'Donnell, Emilia Paladino
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